Formula One Autocentres - Cambridge 2 レビュー 

133
TrustScore 5段階評価の4.5

4.3

164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... もっと見る

企業が回答しました

5つ星のうち5の評価

Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.

5つ星のうち5の評価

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... もっと見る

5つ星のうち5の評価

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • 164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, 英国

4.3

優良

TrustScore 5段階評価の4.5

133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(133)

過去12か月のレビュー数: 5,513

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I needed service & wheel alignment

I needed service, wheel alignment and battery put in. Spoke to Richard (little Richard! 😅) - gem of a man! Sorted all issues, job done to perfection, and with a smile. Prices are reasonable here.

Sometimes nice attitude and a good smile goes a long way. We're all too stressed with everything so it was a pleasant change to have a laugh. I have been coming to this formula one for years, and will continue to do so. Thanks Richard!

2024年2月8日
自発的なレビュー
5つ星のうち5の評価

I urgently needed a battery fitted and…

I urgently needed a battery fitted and they were very busy but they went out of their way to fit it for me. Put my mind at ease because I was worried about using my car with the battery keep running out of charge. Great bunch of guys!!!!! Thank you so much to Richard and crew.

2024年2月2日
自発的なレビュー
5つ星のうち1の評価

Bad service

2024年1月24日
自発的なレビュー
Formula One Autocentres - Cambridge 2 ロゴ

Formula One Autocentres - Cambridge 2 からの回答

Dear Able,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Really helpful

Really helpful, sorted by problem quickly and professionally and were extremely reasonable. It was just a slow puncture but I wasn’t pushed with the hard sale to replace the tyre and would definitely go back when I do need new tyres. Thank you very much for your excellent service.

2024年1月15日
自発的なレビュー
5つ星のうち5の評価

Friendly and efficient service

My appointment was for 1pm but I was a bit early but the guys there came over straight away and acknowledged I was there and made me feel welcome. All the guys were very friendly and explained what was wrong with my tyre which was a puncture and they fixed it without trying to sell me a new tyre. Very efficient & helpful
More importantly they made a big fuss of my dog which she loved.

2023年12月30日
自発的なレビュー
5つ星のうち1の評価

Service incomplete

Paid for a service - managed to find that the tyres needed replacing and charge me extra but don't appear to have done many of the checks on the list I paid for (didn't bother to check spare wheel, wipers, etc). Staff were unable to explain the "quality checks" which were performed to ensure service had been appropriately performed.

Response from F1: "Please contact our Customer Care Team by using the following link" - I had already contact customer care team and had asked for the manager to contact me

2023年11月22日
自発的なレビュー
Formula One Autocentres - Cambridge 2 ロゴ

Formula One Autocentres - Cambridge 2 からの回答

Dear AA,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Super friendly

Super friendly, quick and helpful, “Womble”. (Yes, he said to call him that!”) found fixed my puncture in no time. Great service.

2023年11月26日
自発的なレビュー
5つ星のうち5の評価

I turned up announced on a Saturday…

I turned up announced on a Saturday morning, after limping my BMW M3 on a punctured rear, run-flat tyre, by making multiple layby stops on the A14, and using a small compressor.
The Histon Road, Cambridge branch devised a means for me to get a suitable run-flat delivered to their site, fitted and on my way, well before midday. It was great to be the recipient of such magnificent, proactive, problem solving, as well receiving important knowledge that BMW should have shared months previously when they had the chance. The situation was resolved by Formula One Auotocentres' "Big Rich and Kyle" - two fair-minded service agents with the bigger picture in mind throughout. Well Done!

2023年11月18日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service. I arrived late in the day yesterday with a slow puncture on my car. I called ahead to check they could fit me in - so I wouldn’t be stranded! The staff could not have been more helpful. It was a busy evening but they fitted me in after only a short wait. Quick and efficient service and I was soon on my way home. After a difficult week, I was really grateful for their help. Thanks guys.

2023年10月12日
自発的なレビュー
5つ星のうち5の評価

F1 Histon Road Hero’s !!!!!

The guys at F1 Autocentre in Histon Road Cambridge have a heart of Gold, I will definitely come back there when I need to buy more tires, for MOT or service. I already had a spare used tire they fitted to my wheel free of charge when I got a puncture. Times are difficult for everyone so this act of kindness really made my day, my week. Thanks a million !!!!!! I help so many people in life . Receiving a bit unrequested help back is really amazing !!!!!!

2023年10月9日
自発的なレビュー
5つ星のうち5の評価

Very pleased with service…

Rang up late afternoon on Sunday as had a puncture and Rich and Womble sorted it out for me. Really appreciate them squeezing it in last minute and very polite and helpful. Thanks :)

2023年10月1日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報