Formula One Autocentres - Cambridge レビュー 

117
TrustScore 5段階評価の3

3.2

249 Barnwell Road, Cambridge, CB5 8SL Cambridge, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Shaun and co recently dealt with works required on my daughter's Mini cooper, my van and my jaguar xj8. Once again , all done with a courteous professional manner. Shaun is a proper gentleman a... もっと見る

5つ星のうち5の評価

Went in on a Sunday afternoon, as all our electric mirrors suddenly stopped working. We did call in to check and a lovely gent agreed to see us. When we got there Scott and Dave attended to us they... もっと見る

5つ星のうち5の評価

Routine pad and brakes for my Audi A6, but unfortunately I had a problem with my rear brake caliper with age/water damage. While getting quotes for a replacement part, Paul the manager, fixed the pro... もっと見る

5つ星のうち3の評価

Andy, the guy behind the reception, was rude, obnoxious and arrogant. When my van failed it's MOT he laughed and said "I'm going to ruin your day." During my time in the reception all I heard was his... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • 249 Barnwell Road, Cambridge, CB5 8SL, Cambridge, 英国

3.2

まあまあ

TrustScore 5段階評価の3

117件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.2

すべてのレビュー

(117)

過去12か月のレビュー数: 5,475

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5つ星のうち1の評価

Very disappointed with the service on…

Very disappointed with the service on my dad’s car he is 80 and does not need these extra costs and hassle. ( WEB50647305 reg: KT18GVA) pay cheap pay twice is the saying isn’t it! Well certainly paid twice!!! They went ahead with work that was not approved but more importantly there is rattle underneath the car under braking that has not been resolved. Not happy at all that what ever they have done has caused this noise which is a safety worry. My dad has Taken it back once already not resolved…he will have to take back again when he can find the time. What are going to do to resolve this Formula One Autocentres!???? Shameful service. OH plus they have NOT stamped the service book!!!

2024年5月22日
自発的なレビュー
5つ星のうち2の評価

Time wasters

Came to drop off my car for MOT, but after waiting for good 15 minutes for someone to come and grab my car's keys, I was told that they don't have time to do it today, despite having a booking. Was rebooked for next week, since I've already paid for the service. It took bloody 2 hours to get my car with no issues to be checked. On the other hand, probably won't find cheaper MOT, but I think, I'd rather pay more than having to go through this hassle.

2024年6月15日
自発的なレビュー
Formula One Autocentres - Cambridge ロゴ

Formula One Autocentres - Cambridge からの回答

Dear Richard,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Amazing Customer Service

As usual amazing customer service! Called in on the off chance of getting my tyre pressure checked before a long journey. In and out in 5 minutes. Always so helpful. Will continue to be my go to for all things tyres 😁

2024年6月6日
自発的なレビュー
5つ星のうち1の評価

My car failed the MOT

My car failed the MOT, that was not the problem. The quote to correct the faults was over £1200 , i did some searching and found an excellent mechanic who not only did all the work but i added more, his price was was just over £400. The car drives like a new car.
Be careful and do your research, i was nearly mugged. I am not submitting my personnel details.

2024年5月8日
自発的なレビュー
Formula One Autocentres - Cambridge ロゴ

Formula One Autocentres - Cambridge からの回答

Dear Flora,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Excellent Service

Excellent, swift and very friendly service! We came to Formula One, Barnwell Rd, Cambridge after a sudden loss of pressure in one tyre. They confirmed there was a puncture, repaired the tyre and we were back on the road in 20 minutes.

2024年4月27日
自発的なレビュー
5つ星のうち5の評価

Did what nobody else was willing/able to do

After being turned away by 4 other garages due to a tricky slipping wheel nut nobody wanted to work on, Richard said he and his team could take a look at least, if I dropped by. So I did, and they did more than look - a mallet, a crowbar and proper muscle and they got it out. Huge thanks to the three of them for getting us out of a bind, and their kind gesture at the end of their work.

2024年3月29日
自発的なレビュー
5つ星のうち5の評価

Scott is your person to help! Best of the best

I went in with desperation to have my tyre fixed the day without appointment and the tyre I needed was also a hard one to find. I also needed an MOT the same day urgently. Scott is the one helped me and went on to order my tyre in which arrived in a few hours (2-3). Immediately fixed it on and he did the MOT too meanwhile. It’s not 5 star what SCOTT did but rather 100 star. In desperation without an appointment professionally and very fast he did everything. Unbelievable! Blown away! Scott you are the best!

2024年3月4日
自発的なレビュー
5つ星のうち1の評価

Disappointing service

I was quoted £37 on the phone when I booked the mot and when I got there I was charged £42.50 and it failed due to the fact that the trim on the wheel arch was missing 3 clips and was still attached securely except the end. I was told the trim must be replaced, ordered the part at the cost of £77.78 and I actually only need 3 clips. I was then charged another £14.75 for them to see that it was secured. In November I took my car in as it was make a scrapping noise on the wheel, they said I had gone over a pothole and nothing to be concerned with. The noise continued and it turned out that I needed brakes pads and discs, £328.68. I have used formula one for many years for tyres and mot’s but due to the disappointing service I have received I will be taking my business elsewhere. I thought they were offering a good service but on my last few visits I have been deeply disappointed.

2024年2月19日
自発的なレビュー
5つ星のうち1の評価

Put tyres on incorrectly

I went to get four new tyres put on and they put the back tyres on the wrong way round. It was only through an MOT at another garage that I found this out. I had to pay another garage to get this fixed and so this mistake cost me time and money. Formula One Autocentres would not agree to give me any compensation for this. I would not recommend or trust this garage again.

2024年1月19日
自発的なレビュー
Formula One Autocentres - Cambridge ロゴ

Formula One Autocentres - Cambridge からの回答

Dear Sophie,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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