Formula One Autocentres - Cirencester レビュー 

84
TrustScore 5段階評価の4

4.2

Unit 3, Midland Road Trade Park, Midland Road, GL7 1PZ Cirencester, GB


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5つ星のうち5の評価

The team went above and beyond to ensure my black car got fixed after it failed its MOT - very very much appreciated! 5 Star Service

5つ星のうち2の評価

My car went into Cirencester branch for a minor service, mainly for an oil and oil filter change, also to have a service stamp in the book. Received a phone call mid day saying during other checks t... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m retired from the motor trade, having had my own dealership and over the years have had accounts with several different tyre companies, but these days only require tyres for my private cars. I di... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • Unit 3, Midland Road Trade Park, Midland Road, GL7 1PZ, Cirencester, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

84件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(84)

過去12か月のレビュー数: 5,214

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5つ星のうち1の評価

AVOID THIS GARAGE AT ALL COSTS!!

Absolutely shocking experience with Formula One Autocentre, Cirencester. I strongly advise anyone considering using this garage to STAY WELL CLEAR.

I took my car towards the end of 2025 for what should have been a straightforward driveshaft repair. What followed was a complete display of incompetence and unprofessionalism. First, they claimed the wrong part had been supplied by their supplier. Then they ordered another part which also didn’t fit. After several days of wasted time, they simply told me they couldn’t find the correct part and that I had to collect my vehicle unfinished.

The real problem became clear when I took the car to Halfords Autocentre in Cirencester shortly afterwards. During their inspection before carrying out the repair, Halfords technicians identified clear and visible damage around the driveshaft and ball joint area that was not there before, and it appeared that the wrong bolt had been fitted in the suspension assembly, which is extremely concerning from a safety point of view. In the end, I had to replace the lower suspension wishbone arm. The headlight levelling sensor had not been returned to its correct location, also showing incompetence.

My car went in for a repair and came back damaged. Despite contacting the garage by email, phone, and in person, they have refused to take responsibility or reimburse the cost of the damage they caused.

If you value your vehicle, your safety, and your money, DO NOT TAKE YOUR CAR HERE. There are plenty of competent garages in Cirencester, and this is clearly not one of them.

2025年10月31日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear John Peter,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

5つ星のうち2の評価

Don't trust Formula one autocentre

My car went into Cirencester branch for a minor service, mainly for an oil and oil filter change, also to have a service stamp in the book.
Received a phone call mid day saying during other checks the brake fluid fails their test, brake dust in rear drums, and tracking out ?
I had the brake fluid replaced only three weeks earlier, so I don't believe them, just taking on work that you are unable to prove is required, what a money spinner !!!!

2026年2月16日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear Ian Savage,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

5つ星のうち5の評価

First visit to an auto centre

Being an ex garage owner - - I find it very dificult finding and trusting any other garage with my precious car.
I am fairly new to the Cirencester area and needed a MOT and some work done.
After visiting a couple of Auto centres and being turned away because ' they dont do that type of work'!
I chanced upon the Formula One Centre.
Steve and Aaron immediately filled me with the confidence to let them have my car for MOT and futre work.
They listened and readily agreed to take on the work.
The premises is spotlessly clean with clean waiting room and toilets.
They are 1 minute from local bus route and a fast food chain next door !!
What else could you wish for.
Chris Lowe.

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

I won’t go anywhere else now

I won’t go anywhere else now. Massive shoutout to Aaron for putting my exhaust back on this morning! He went above and beyond. And another shoutout to Steve for clearing out my ignition on Wednesday when my engine packed up again. Again, above and beyond. These guys also do my MOTS and I’ll be returning soon to have my next service done also. Thank you for getting me back on the road as always.

2026年1月25日
自発的なレビュー
5つ星のうち5の評価

Exemplary Service!

Hats of to Steve in Cirencester, exemplary service and a great team. Helped me out of a tight spot getting my MOT through at short notice. Would highly recommend! 10/10

2026年1月5日
自発的なレビュー
5つ星のうち5の評価

Fantastic service

Fantastic service. Well priced extremely helpful very unusual to find such a bunch of guys so accommodating.

Pity there isnt more firms like this.

Well done see you again soon

Jeremy F cirencester

2026年1月2日
自発的なレビュー
5つ星のうち5の評価

Excellent Service - thank you Steve

My MX5 needed a wheel balance, booked myself in, all quick and friendly and knowledgeable. It did not fix the problem, so Steve, the manager rechecked them and also did the rears. All with a informative approach. Sadly it did not fix the problem and Steve kindly gave some suggestions on what it could be and that I need to go to a garage next. Thanks so much, I bring all my cars here and have done for 4 years, always a good team.

2026年1月4日
自発的なレビュー
5つ星のうち5の評価

Steve & Aaron at formula one auto…

Steve & Aaron at formula one auto centres in Cirencester were my heros this evening. After realising on the way to Cirencester to pick up my daughter that one headlight and one side light had gone in the torrential rain along the A417 bypass I headed to the garage looking for help just before they closed. Steve took my car straight away and he and Aaron replaced my headlight to make it safe for me to drive home and he didn’t charge me and told me it was his good deed for the day…. It surely was, thank you so much

2025年12月1日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear Hannah,

Thank you for your positive feedback for Steve, Aaron and the team at Cirencester. We appreciate you reaching out to share your positive experience and hope to see you as a continued customer here at Formula One Autocentres in future.

Best Wishes,

Customer Care

5つ星のうち5の評価

Brilliant

Brilliant! They have always out of their way to help fix our car and this time they squeezed it in last min between school drop offs and pick ups. Highly recommend!

2025年11月13日
自発的なレビュー
5つ星のうち5の評価

After being fobbed off by the RAC and…

After being fobbed off by the RAC and the kwik fit across the road after breaking down today I came to this garage very desperate. I had a 90 minute journey ahead of me with a 5 month old on board and my engine management light had come on.
The man on the front desk immediately came to my aid and plugged my car straight in to diagnose the problem, he was so friendly and accommodating. He reassured me that I could make my journey home with my baby.
He really restored my faith in humanity today, his kindness went a long way 😊 thank you so much!

2025年10月26日
自発的なレビュー
5つ星のうち1の評価

Helpful but out of their depth on a bigger job

These guys went well out of their way to help with a transmission fault, but it was beyond what they could do. It became a saga, with two new clutches being fitted - with no lack of effort from them - before they threw in the towel. After expensive recovery to my home town (£££) and car hire (£££), a local garage replaced both clutch and flywheel which fixed it (£££). Irksome since I'd suggested to F1 to check the flywheel. More followed: I'd twice asked the engine tray to be put back properly, but the screws were lost (it was new, fitted the week before).
If it happens to you, check out the Motor Ombudsman scheme: F1 issued a full refund, but frankly it needn't have happened: 'never replace a clutch without a new flywheel' is standard it seems. Which is a shame since they really did try, but failed even on the cosmetics of the engine tray, which you can liken to the brown M&Ms in van Halen's dressing room.

2025年6月20日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear Ken,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

5つ星のうち5の評価

Excellent service from Aaron

Excellent service from Aaron. On a Sunday morning he not only managed to fit my son’s car in but ordered and fitted the new exhaust and parts within a couple of hours. Great job! Highly recommend

2025年6月1日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Thank you so much for your positive review and recommendation, we really appreciate you taking the time to share your positive experience!

All the best,
F1 Autocentres Central

5つ星のうち5の評価

Very very good at doing there job 5/5…

Very very good at doing there job 5/5 experience

2025年5月27日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear Tom

Thank you so much for your high star rating. We really appreciate your feedback.

Kind regards,
F1 Autocentres Central 01438 751100

5つ星のうち1の評価

Dangerous incompetence

My daughter took her van to formula one auto centre in Cirencester to have her front brakes replaced.
After she picked it up her front brakes failed less than 20miles / 48 hours later.
One of the bolts that attaches the brake to the van was missing causing the brake system to fail.
They did repair the faulty work they had carried out but did not treat this as a major safety issue which could have had catastrophic consequences.
For this reason I would advise everyone to avoid taking there vehicle to formula one as I have no confidence it there ability to carry out the simplest of tasks in a safe and professional manner.
Avoid at all costs

2025年1月5日
自発的なレビュー
Formula One Autocentres - Cirencester ロゴ

Formula One Autocentres - Cirencester からの回答

Dear Mike,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

I’m retired from the motor trade

I’m retired from the motor trade, having had my own dealership and over the years have had accounts with several different tyre companies, but these days only require tyres for my private cars. I did a ring round to several tyre companies near to me and beyond doubt Steve at Cirencester came up trumps on price, quality of tyre, knowledge and a friendly attitude. This was followed up when I went in and had the tyres fitted.
Great service

2025年2月19日
自発的なレビュー
5つ星のうち5の評価

I had never used this garage before

I had never used this garage before, as I don't live in Cirencester, but I was driving alone nearby and heard a big twang sound. I have no idea about cars and didn't know what to do. I managed to drive myself around the corner and found formula one. When I got there I explained to Steve, who turned out to be the manager, what had happened and asked if he could help in any way. I wasn't sure if I could drive home and I was stuck without my family. Steve was very kind to me. He told me I could go in the customer waiting area where the heating was on and there was a TV with the news on. He put the car up on a ramp and figured out my back suspension spring had snapped. He explained it all to me, did a quote which he printed out so I could contact my husband and explain what we needed doing. Unfortunately I couldn't get hold of my husband and didn't know when we could get the car into the garage. Steve reassured me that I could drive carefully on it and make a decision about what to do next, once I was at home and could speak to my husband. I find it tricky going into car garages (I don't usually have to do it) and talking about something I know nothing about, with strangers. It feels a very vulnerable situation as your car has broken in some way and you are hoping the strangers you are talking to will not take advantage. Well I just wanted to say that I felt so well looked after by Steve. He was kind, knowledgeable and did not put any pressure on me. I'm very grateful for the help he gave me. The other mechanic who was there that day was also a very lovely guy.

2025年2月16日
自発的なレビュー

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