Formula One Autocentres - Darwen レビュー 

53
TrustScore 5段階評価の4.5

4.3

Duckworth Street, BB3 1QE Darwen, Lancashire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Booked online for an AM puncture repair, got there bang on 8.30am and they told me they had nothing booked in, even though I had an email confirmation, wouldn't even look at the email! Absolute joke!!... もっと見る

企業が回答しました

5つ星のうち5の評価

What professional friendly guys dealt with Paul and Chris. Great viewing area I had 2 new goodyear tyres, balancing, tracking and an MOT - All done in 2hrs. Nothing too much trouble and great prices... もっと見る

5つ星のうち5の評価

Excellent service. They fitted me in at short notice for an aircon clean and regas and completed the work required really quickly to an excellent standard.

5つ星のうち5の評価

We desperately needed new indicator bulbs fitted in time for going on our holidays tomorrow. As neither my husband nor I could manage to do it, I rang the Blackburn branch to ask if they supplied an... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • Duckworth Street, BB3 1QE, Darwen, Lancashire, 英国

4.3

優良

TrustScore 5段階評価の4.5

53件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(53)

過去12か月のレビュー数: 5,527

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5つ星のうち5の評価

First MOT in Darwen

This was my first MOT in Darwen and my pal recommended I come here. The price of booking my MOT online and the ease of booking was great. I arrived ahead of time and I was out within an hour of my appointment which is great. Everyone I spoke to was very friendly and I am happy to say I’ll be back for any of my car needs going forward!

2024年2月17日
自発的なレビュー
5つ星のうち5の評価

Excellent Service

Was there for a tyre fitting. Unfortunately the tyres hadn't been delivered, (booked through RAC, so not F1 Autocentres issue). The staff waited while I phoned the supplier to find out what happened. After cancelling the delivery from the RAC, F1 Autocentres Darwen were able to replace tyres with comparable tyres from their stock. While there I also saw them deal with other customers and the service they provided.
Would definitely recommend F1 Autocentres Darwen.

2024年2月2日
自発的なレビュー
5つ星のうち5の評価

My Wife's car had a tyre shredded on…

My Wife's car had a tyre shredded on her way home. Telephoned F1 and arranged with Paul for a new tyre at the Darwen branch.
Arrived today and everything ready and new tyre fitted by Dan who was very helpful.
Chris sorted the bill which was the exact amount of the telephone quote .
Overall excellent service from friendly and knowledgeable staff

2024年1月13日
自発的なレビュー
5つ星のうち5の評価

Great price

Great price. From ordering on line to fitting 2 days. No issues, tyres were there ready and waiting for the first fitting of the day when I arrived. Went for some breakfast job done on my return 45 mins later.
Friendly helpful staff. I have used F1 several time now for replacement tyres.

2023年11月30日
自発的なレビュー
5つ星のうち1の評価

Incorrect mileage. Offers bribes

Went back to this branch to give them a second chance after speaking with the branch manager. Wish I hadn't bothered. The branch manager informed me that the old staff had all been sacked and that he had brought his own team and asked if there would be anyway I could change my review offering vouchers and begging for a second chance. Reminded him that this was Fraud under the Bribery act and refused the offer of gifts. Decided to give the new staff a chance and took my vehicle in for MOT as had been sat for 3 months due to company car and wanted a brand new MOT on it to sell it. The van unfortunately failed however paid the garage to do the works and picked up the following day. Put the van up for sale and was flooded with customers picking up a discrepency on the mileage history. On the fail sheet the mileage had been entered incorrectly being approx 160 miles above what the odometer was showing. On the pass sheet the mileage was correct to it's true value as a result showing a lower mileage. The young lad in the branch was disinterested in this trying to play it down stating that noone can see it anyway so didn't know what my problem was. In total disgust I had to show him the DVLA website and that the mileage history is public knowledge. Clueless member of staff doesn't know his own field. 4 months later and this issue has still not been resolved.
So if you want a garage who created a major red flag on car histrlory checking sites for mileage looking like it has been clocked, Formula 1 auto centers Darwen is for you....
If like me you wouldn't buy a vehicle that was showing issues with the mileage then I would say that's normal myself. Anyone wanting to see the mileage history on the DVLA website the registration number is BD15ECE. Que the contact from Formula 1 offing more gift vouchers to change my review. Personally, you sacked the wrong staff.

2023年8月27日
自発的なレビュー
Formula One Autocentres - Darwen ロゴ

Formula One Autocentres - Darwen からの回答

Dear Stuart

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Came for an MOT

Came for an MOT, friendly staff and great service.
They carried out a complementary alignment check and notice it was off.
They even did it whilst I waited.
Couldn’t recommend enough.
Great service from Paul, Chris and Ikram.

2023年4月29日
自発的なレビュー
5つ星のうち5の評価

Used this garage for the first time…

Used this garage for the first time today to have all my tyres replaced. The service and work carried out was exceptional. The Manager certainly runs a good shop and my whole experience of purchasing the tyres to taking the car in for them to be fitted was superb. I will definitely use this garage again. Highly recommended.

2023年4月12日
自発的なレビュー
5つ星のうち5の評価

FIRST EXPERIENCE WAS COUPLE OF WEEKS…

FIRST EXPERIENCE WAS COUPLE OF WEEKS AGO BOOKED IN FOR TYRES, X4. SPOKE WITH MANAGER PAUL ON PHONE. MADE ME FEEL AT EASE VERY COMFORTABLE AND GOOD KNOWLEDGE ON TYRES. NOW TAKEN BACK FOR MOT AND THE GUYS IN THERE ARE VERY HAPPY AND POLITE. EXPLAINED EVERYTHING I NEEDED TO KNOW. VERY HAPPY CUSTOMER AND WILL BE RETURNING FOR FURTHER WORK. THOMAS WILSON 096I114619

2023年3月17日
自発的なレビュー
5つ星のうち2の評価

Went for an M.O.T

Went for an M.O.T. car was not expecting a pass. To be honest the hole in the rear bumper is an outright fail. The mot fail list came back with hand brake effect to low and suspension brushwork out. Few days later came to do the work and went to my farther in laws garage after hours checked effecncy of the brakes to do a before and after amounts and the brakes are preforming very well. Suspension is fine to split in 1 Bush but no play that's an advisory not fail. In Affect at the end of the day in stead of spending 300 at Euro car parts it's bulbs, wiper blads, bit of tape and a bolt with 2 new tyres.

2022年10月22日
自発的なレビュー
5つ星のうち5の評価

Best garage for miles.

I'm usually that guy who writes narky reviews - but not today. Been a regular customer for a while and genuinely humbled by such great service and also kindness. These guys know a lot about my car and have been very helpful for a number of years. This time I had pranged my back light. Bought a new one off Ebay and had the guys fit it. They didn't even charge me as it was such a quick job. Customer loyalty (in my experience) is usually just a one way street but today it was very much a two way street. I cannot recommend this business highly enough.

2022年3月28日
自発的なレビュー
5つ星のうち1の評価

Failed to honor my appointment without apologies

I had an appointment, on the day of my appointment , the staff I met told me they were the only one around and change my tyre that day and I have to come back the next day.The manner of passing the information was without any apology or recognition of the fact that it is an inconvenience for me.I went the next day, the staff was unwelcoming, I waited to change my tyres, I wasn't offered a seat, I stood for about 45 minutes it took to change the tyre.While standing, one of the staffs working on another car decided to reverse the car and didn't find it courteous to let me know, I suddenly saw the car reversing towards me.Very regrettable experience for me.

2022年3月22日
自発的なレビュー
Formula One Autocentres - Darwen ロゴ

Formula One Autocentres - Darwen からの回答

Dear Ayomikun,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

MOT darwen centre.

Had our corsa in for an MOT needed work doing to get it through. As expected due to age. And can’t fault Adam at all he went through everything that needed doing there was no hidden extras or faults good price given for everything and they went above to ensure all work was done. Can recommend adam and the garage. Will use again.

2022年3月8日
自発的なレビュー
5つ星のうち1の評価

Extremely disappointed

Explained in detail the problems I had been having with my car and they failed to detect that my thermostat housing was leaking. Tried to charge me £600 initially for unnecessary work completely unrelated to the car’s problems…
A few days after the “servicing” and “repairs” my car displayed a red warning light and I had to call the AA. Another garage correctly identified the issue and repaired my thermostat housing for a very reasonable price.

I am shocked that I was extortionately charged despite failing to identify the problem and doing unnecessary work to the car

2022年2月19日
自発的なレビュー
Formula One Autocentres - Darwen ロゴ

Formula One Autocentres - Darwen からの回答

Dear Asaad Qadri1,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Great Professional Service

Great Professional service over the phone and on delivery of my car for a tyre repair - thanks to Adam Khan he had me back on the road quickly with great all round customer service - definitely recommend them to anyone and will be going back. I'm a very satisfied customer - Thanks for great speedy professional service Adam!

2022年2月12日
自発的なレビュー

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