Formula One Autocentres - Fareham レビュー 

Tyre ran flat on M25 and when I got home spoke to Fareham Branch Formula One (who I always go to for tyres). Was advised to order new tyre online as the walls would almost certainly be damaged and I could book a time slot on the website. Turned up at the appointed hour and was on my way in 20 minutes! Great service and friendly team as usual.

Cheapest around, and 2 tyres fitted within 30 mins.

was Very Unhappy Retired Female, now disgusted. Be very reluctant to use any Formula 1 garage as it is very obvious that although they cause damage to your car they are not interested in the consequences and costs for you as a customer. They don't even apologise , just hide behind the protocol, which they expect their customers to know about. Not even had a response from customer services, hence this review.

Very straight forward to book on line. I found it easy with quite a few available dates and times.
Very professional team of mechanics. Very happy with result of work carried out. Thank you. Peter .

100% would recommend, excellent work, friendly staff and value for money, first time visit and won’t be the last.

The formula 1 centre in Fareham was amazing. I recently had a puncture and they kindly fitted me in as an emergency and repaired it; they were brilliant. I then went back and had two new tyres fitted and the tracking done, again the service was amazing, I will now be going to them for my annual
Servicing instead of my usual car dealership. Highly recommend them to anyone

Brilliant service on a new tyre. A1 helpful & quick - thanks

Unfortunately, I had the worst experience ever. My MOT is expiring the next day, so last week, I booked MOT + full service + premium engine oil and was told to attend in the morning of 12 August, which was fine. Then, a few days later, I got a call and was told, "Hey, can you come at TWO o'clock?" I replied, "Yes, of course, we are just 5 minutes away from you". On the day, the car was there at 13:55, but we were told that our appointment for the MOT was at 13:45, and service CAN'T BE DONE AT ALL in the afternoon. I was left in total shock. They even tried to blame me that we were late for the appointment, ignoring the fact that the service can't be done at all, so whoever switched the work from early in the morning to two o'clock in the afternoon should have known that we can't do all the things we wanted to do. I had a reminder and asked the person twice over the phone to confirm that he was moving it to two o'clock, and everything was set from my end. Without any concern, they just left us - without MOT, without caring that we may need the car for an emergency and this exact car won't have an MOT, and one can't be booked today from tomorrow, because all slots are full. If you want security and good service for your money, try to avoid this poorly-managed garage.

Ordered two replacement tyres for my car via the website and paid in advance. I was booked into your Fareham Trade Park garage,  I arrived in good time as instructed from the confirmation email and presented myself at the counter.  Your employee behind the counter informed me that due to a preceding vehicle being a “Tesla” there was going to be a delay in fitting my car with the tyres I have purchased.  I inquired further to be told that the delay would be in the order of 2 hours.  I have many other things to do and waiting around for over 2 hours was out of the question.  He encouraged me to return on another date and offered me first thing the following Saturday morning.  This was not perfect, however, I accepted and altered my plans for the Saturday to facilitate this time.  I also cancelled my arrangements for the Friday evening as driving to the garage on Saturday morning would have conflicted.   I drove to the garage and arrived at 0847 for a 9.00 appointment and as I was pulling into the parking bay opposite the garage workshop I received a call from the reception employee at f1autocentres Fareham who started to inform me that they were unable to fit my tyres due to an equipment defect, I informed him that I was outside and would be at the counter in seconds.  I expressed my dissatisfaction with the service so far provided and asked when he could fit. He stated that the tyre fitting machine was defective and he was unable to get it fixed until the following week.  I told him that this was unacceptable and he needed to refund me, which he was unable to do! He then blamed me as I should have waited the previous day to have them fitted, as in him mind I would have had nothing else planned with my life other than waiting for an extra 2 hours at his place if work?   So far I have driven in excess of 30 miles, wasted hours of my time and had to rearrange and forfit other meetings and events to allow the fitting of tyres and still not had satisfaction!  I am very disappointed by the service and attitude that f1autocentres have provided thus far and angry that my Friday evening and Saturday morning have been wasted! The Tyre Machine did not go defective overnight and therefore with a smidging of consideration and diligence your employee could have phoned me and informed me of their difficulties the previous evening (Friday) and therby allowing me to continue with my prior arrangements and saved me another 2 litres of expensive diesel!
I have now heard back from their customer services which basically states-:
"Thanks for contacting us, sorry to hear of your experience and the area manager may contact you....bye bye".
Which translates to "Pretty much a waste of time contacting us and you can whistle when it comes to compensating you for our incompetence!

Gosport F1 auto centre were really helpful, fit us in quickly and good value, will be using them more often.

I ordered a full set of Michelin Pilot Sport 4 tyres a week in advance for fitting in Fareham during a visit to Gosport. I got there early on a busy Friday afternoon but Ian quickly got the team going and all went ahead. Well done to Reece Harris who pointed out a few problems and then also readjusted the tracking on my car. My thanks to all of you, and well done Adam for having such a helpful team....best of all, there was nothing tedious about spending a couple of hrs chatting with you all. Till next time :-)

I have been using this garage for years due to being local to me and being honest the payment assist is a god send when money is tight and work needs to be done on the car. I recently had my car in for an MOT and a Water pump replacement, all was sorted quick and efficiently, unfortunately the issue with my coolant system was still playing up so they agreed to get the car back in and checked over again.

The car was checked by the Reginal Manager Adam Renhard who went above and beyond to sort the issue as fast as he could, it turned out it was something as simple as the cap on the coolant box was faulty. Adam and Formula 1 called me to let me know and say they have changed it to a new one FREE OF CHARGE and i have not had any issue since.

I got a call from Adam the Reginal Manager a few days later to apologise that the car was given back thinking the issue was sorted and it wasn't and he feels that customer journey wasn't how they like it to be so he has offered me a FREE FULL SERVICE on my car as an apology! Couldn't ask for better customer service and honesty as many other car garages wouldn't have cared less. Adam really takes pride and care when it comes to his customers, safe to say i was happy regardless but to get that call just made it even more better.

Glad i have a local trustworthy Garage i know i can rely on in years to come.

Thanks Adam and F1 !

My car failed its'mot and, despite being busy, they immediately ordered the parts I needed and fixed and re-test my car the next day. Really friendly garage and great service.

Great service and a good price. They ordered the tyre on Sunday for a fit on Monday. 10/10 for the lads singing in the workshop.

Update. Since posting this review on Friday night, the area manager was indeed at the Fareham branch to speak to my husband on the Saturday.
Resolved the situation as much as possible on the Saturday by just charging us for the cam belt and the mot which was the repair that the car had gone in to the garage for. We were not charged for shocks because they were part of the service that we had had done only a couple of weeks before. I therefore held off billing this garage for the time my husband lost at work due to the incompetence of this company. We have now been told to take the car back in after a few hundred miles to check everything is OK. He has also verified that after listening to recorded phone conversations that my husband was indeed told on the first Monday that our car had passed the mot and not as we were told on the following Friday that the mot hadn't been done.

A shame all the staff at that branch are not like the area manager. Good luck to him managing those clowns.

We have a fiesta which has just recently had a full service at Fareham ready for the mot. We were told that the cam belt needed replacing. It went in for the mot and the cam belt on Monday this week. We had a phone call on Monday evening to say that the pump on the cam belt was split and they needed to keep the car. The next morning We had a call from their area manager to say that the cam belt hadn't been fitted right and whilst on a test drive it flew off and damaged the pistons on the engine. He the area manager would do the job but they needed the car all week. My husband had to lose work because of this. Now on Friday, the area manager rang my husband to say that the car is ready for collection. Then we get a call from someone different who said that the shock absorbers are knackered and that the mot hasn't been done! WHAT !!! THIS IS THEIR PLOY TO GET US TO PAY FOR THE DAMAGE! we may be cabbage looking but we're not green! Tomorrow morning when we go to get that car, the area manager better be there! This is going toTRADING STANDARDS

Granddaughter Had MOT and service done, fixed headlights.

Had four tyres replaced by Clint. Had issues with lock and wheel nut so he got a welder to take them off and ordered replacement ones. Very happy with service.

Completely useless. Poor workmanship. Will not be using again.

Absolutely fantastic garage, couldn't have been more helpful. Fantastic service

Booked and paid for the tyre and got a time and date for fitting. Unfortunately the tyre wasn’t available so they advised they would chase up and confirm when it would arrive. No phone calls received from the garage, we had to chase them every time. The tyre arrived and was fitted the next day, but again no phone call was received to advise us. We had to phone them. Never used them before but thought we would try them as slightly cheaper than our normal place. Won’t be using them again.

Really helpful and speedy service much appreciated would like to thank all the team