Formula One Autocentres - Farnborough レビュー 

234
TrustScore 5段階評価の4

3.9

HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH FARNBOROUGH, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I purchased four tires online, even though they didn't all need replacing. To my surprise, they were replaced very quickly, but they installed four different ones on my car. I realized this after retu... もっと見る

企業が回答しました

5つ星のうち5の評価

Mark and Shaun at Formula One Auto are just brilliant at what they do. Shaun is very accommodating and the quoted labour for sensor replacement is a lot cheaper than other garages. Surprisingly, Shaun... もっと見る

5つ星のうち5の評価

FARNBOROUGH HANTS - Full credit to the team. Faultless, friendly, MOT done with minimum fuss to me, waited 30-40 mins completed and one happy customer. Though the guy on the reception desk could d... もっと見る

5つ星のうち5の評価

Sean is a true Star. He is without doubt the most helpful, accomodating and attentive person that I have ever come across in a repair Centre, including any main dealerships and many brands experienced... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH, FARNBOROUGH, 英国

3.9

ほぼ満足

TrustScore 5段階評価の4

234件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(234)

過去12か月のレビュー数: 5,513

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5つ星のうち5の評価

Top notch

Efficient impeccable service. Fair prices and quick turnaround. Bonus points for the loveliest, friendliest service with a Scottish accent.
Perfect experience all around. Highly recommended.

2024年10月6日
自発的なレビュー
5つ星のうち1の評価

Very poor customer service

Very poor customer service. I didn't mind that they that asked me to come in early since I was available but the receptionist was rude when I asked him to switch my front and back tyres which I usually do for a fee, he refused and told me that I need to book an appointment for that! I didn't get pissed off because he refused to do but his attitude and the way he said it pissed me off. Never using Farnborough F1 again.

2024年9月11日
自発的なレビュー
5つ星のうち2の評価

2 New Tyres fitted.

I had 2 new front tyres fitted (online order and Formula one Autocentre Farnborough to fit them). The fitter took the car for wheel alignment checking even I didn't ask for it. I never thought the car needed it but somehow he showed me it was out of alignment. After agreeing to have it aligned and paid for it, straight after leaving the garage it was very obvious that the car was pulling to the right (middle of the road) and the steering wheel was pointing to the left. I immediately took the car back for checking it again and apparently it was a lot worth than before after the mechanic checking it again. I was sold something that was not needed at all just because the garage was not busy at all and trying to make some money selling something that was perfectly fine before!!!

2024年8月14日
自発的なレビュー
Formula One Autocentres - Farnborough ロゴ

Formula One Autocentres - Farnborough からの回答

Dear MTB Biker,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Fantastic Service

Polite, friendly and helpful staff right from my initial telephone enquiry. Took my car in to have a slow puncture repaired and this was done without a charge. Amazing service. Will definitely use this centre again and would highly recommend to others.

2024年8月9日
自発的なレビュー
5つ星のうち5の評価

Easy puncture repair

I’m always nervous letting people work on my car. I went in for a puncture repair. The guys there were extremely friendly and very well mannered. The service was quick and done well. 100% recommended.

2024年8月7日
自発的なレビュー
5つ星のうち5の評価

My go to garage

Never had any issues with the guys at the farnborough branch. Twice now I have booked my car in for tyre repair and they’ve done it free of charge. I’ve moved away from the area but they’re my first port of call if I have issues with my cars.

2024年7月13日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service and fitted my car very last minute as I desperately needed my car but it had a flat tyre. I was showed me that I had a problem with the bar and he aligned it to save me going through so many tyres in the future. Will definitely use again.

2024年7月13日
自発的なレビュー
5つ星のうち1の評価

Worst experience ever 2nd time at F1…

Worst experience ever 2nd time at F1 autocentre Farnborough. Ordered 4 tyres through E-tyres, went to the appointment !2 weeks later! but the centre said they received only 2 tyres. They even gave me a call on that day when I made the order and confirmed the 4 tyres fittings date. They should not take the delivery if it is not the correct amount of tyres. They told me to sort this out myself... Thank you very much

2024年7月11日
自発的なレビュー
Formula One Autocentres - Farnborough ロゴ

Formula One Autocentres - Farnborough からの回答

Dear Donna,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち4の評価

Great value and service

Had my MOT and service booked at Farnborough. It started off pretty disastrous after not being booked in properly but Sean managed to get me booked back in as soon as possible. He kept me updated with the service and had it all done within half the day. Thank you Sean!

2024年7月9日
自発的なレビュー
5つ星のうち1の評価

Poor experience

Took an unpaid day off work to have a full service and MOT completed. During the booking in stage I stated the spark plugs are overdue and to please change them during the service.

When I went to collect the vehicle to my disappointment the plugs had not been completed but they did offer to make another appointment for these to be completed on another date.

I wasn’t overly pleased that I would have to give up my time again for this and asked if I would be charged labour again and told no.

They then quoted me £116 to change plugs despite the correct plugs for this vehicle from a Nissan main dealer are only around £5 each!! (4 off required)

I turned down there offer and will not use them again as they are unreliable.

The paperwork I was presented with also states there was no spare tyre and it wasn’t checked despite the fact there is one and it’s easily accessible, this does make me wonder what else hasn't been done.

2024年6月19日
自発的なレビュー

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