Formula One Autocentres - Guildford レビュー 

48
TrustScore 5段階評価の3

3.0

Stockton Close, Guildford, GU1 1HR Surrey, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I recently visited this garage in Guildford and was very impressed with the service. The staff were professional, friendly, and took the time to explain everything clearly. It's refreshing to find su... もっと見る

5つ星のうち5の評価

2 tyres fitted and tracking done at Guildford. Garage was busy but the guys completed my order in good time. Car feels so much better with tracking done which another garage (not this franchise) ha... もっと見る

5つ星のうち5の評価

Amazing service from Formula One Autocentres in Guildford! Had a tyre changed and they performed a free health check of my vehicle which only took 40 minutes! The guy on reception even offered to g... もっと見る

5つ星のうち3の評価

Everything was going well until I returned to my vehicle and saw the way they were handing it back to me.After failing mot the headlights needed polishing/cleaning,but they left sprays of white liqui... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • Stockton Close, Guildford, GU1 1HR, Surrey, 英国

3.0

まあまあ

TrustScore 5段階評価の3

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(48)

過去12か月のレビュー数: 5,328

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5つ星のうち5の評価

Amazing service from Formula One…

Amazing service from Formula One Autocentres in Guildford!
Had a tyre changed and they performed a free health check of my vehicle which only took 40 minutes!
The guy on reception even offered to get me an umbrella so I could walk to the coffee shop and wait for my car
Would recommend thank you!

2024年9月27日
自発的なレビュー
5つ星のうち2の評価

Bad experiences about my Hybrid car…

Bad experiences about my Hybrid car service, it takes 3 days for my hybrid car servicing. Need to improve more hybrid technology.

2024年3月23日
自発的なレビュー
Formula One Autocentres - Guildford ロゴ

Formula One Autocentres - Guildford からの回答

Dear Binay,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

2 tyres fitted and tracking done at…

2 tyres fitted and tracking done at Guildford.
Garage was busy but the guys completed my order in good time. Car feels so much better with tracking done which another garage (not this franchise) had said was OK

2024年3月7日
自発的なレビュー
5つ星のうち1の評価

booked online for tyresat the guildford…

booked online for tyresat the guildford branch on the day they canelled ther appointment with no explanation

2024年2月19日
自発的なレビュー
Formula One Autocentres - Guildford ロゴ

Formula One Autocentres - Guildford からの回答

Dear Richard,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち2の評価

Wheel nuts

I had 4 tyers fitted after driving home 2 miles I got in the car the next day whilst I was driving there was a loud noise coming from the front when I inspected it the wheel nuts were all lose also locking wheel nut was missing spoke to them & was told it didn’t have one there was 1 on each wheel prior to going there very poor service

2023年10月15日
自発的なレビュー
5つ星のうち3の評価

Disappointing

Everything was going well until I returned to my vehicle and saw the way they were handing it back to me.After failing mot the headlights needed polishing/cleaning,but they left sprays of white liquid all over the front of car.When I complained the guy behind the counter came out with a piece of dry blue paper and attempted to clean it off.

2023年10月10日
自発的なレビュー
5つ星のうち1の評価

Not quite right

Two front tyres fitted.
Driving home, didn't feel quite right.
Checked tyre pressures after14 miles
Nearside tyre 36 psi
Offside tyre 28 psi !!!
Having corrected pressure, returned to centre following morning (10.00 Sunday) and asked for the tyre to be checked. Only one member of staff (reception) at this time. No one available to carry out check.

2023年10月6日
自発的なレビュー
5つ星のうち5の評価

Pads, Disc and Callipers

Got my pads, discs and callapers done - such great service from Adam. Talked me through everything. Answered all my questions and made me feel like a valued costumer! Solid guy.

2023年10月2日
自発的なレビュー
5つ星のうち5の評価

Amazing service

Everything was great. Patrick and his colleague that fitted my 4 new tyres did a great job. I will definitely recommend them, and I am definitely going back next time I need something. Thank you guys and keep the good and happy attitude as you are.

2022年11月4日
自発的なレビュー
5つ星のうち5の評価

Dave and the team are amazing!!

Dave and the team are amazing!!! Customer service was spot on, they are so helpful and friendly and I will now not take my car anywhere else!
Always ready to help and felt very valued as a customer!

2022年10月26日
自発的なレビュー
5つ星のうち1の評価

Carried out work exceed estimate

Went in for a prebooked master service and MOT. Was told the car had failed emission tests, and would cost £45 an hour to clean up and regen. I gave authorisation for an hour labour and at no time given agreement to run up a huge bill.
At the point of picking up the car late in the day, was told it came up to a whopping 1.8 hrs labour charge (over £112) and £40 charge for the cleaner, plus MOT retest fee when retest should have been free. Tried to reason but was shrugged off with more costs. unfortunately you have lost me as a repeat customer when in the previous year the same engine restorer plus fuel cleaner all together only costs £31 to sort the MOT emission failure.

2022年10月25日
自発的なレビュー

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