Formula One Autocentres - Leicester レビュー 

50
•
TrustScore 5段階評価の3

3.0

152 Abbey Lane, LE4 0DA Leicester, GB

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5つ星のうち1の評価

Unable to find the location, driving round like a prat, never mind will just drive round with a bold tyre and lost £70. Waste of time!!!

企業が回答しました

5つ星のうち5の評価

Absolute fantastic customer service from AJ. Went in for full service and they found it needed fluids and also the exhaust back box was falling apart so had that replaced, if left longer then it woul... もっと見る

5つ星のうち5の評価

I booked my Q7 for MOT, Wheel Alignment, Oil change filter and Air filter. The Alignment has made a huge difference in how the car handles The staff were helpful and the MOT Tester who I was w... もっと見る

5つ星のうち5の評価

Last weekend a loud noise appeared under my car and a lot of rattling. I guessed I had an exhaust problem so I drove to the F1 Autocentre on Abbey Lane in Leicester. I arrived at 0820 my car was diagn... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車修理・整備店
  3. 車検場

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • 152 Abbey Lane, LE4 0DA, Leicester, 英国

3.0

まあまあ

TrustScore 5段階評価の3

50件のレビュー

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3.0

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過去12か月のレビュー数: 5,563件

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5つ星のうち1の評価

Unable to find the location

Unable to find the location, driving round like a prat, never mind will just drive round with a bold tyre and lost £70.

Waste of time!!!

2026年9月12日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear Dean, I'm truly sorry to hear about your experience with finding our location and the unfortunate situation with your tyre. We appreciate your feedback as it helps us improve our customer-centric service and reliability. Please reach out to us directly so we can assist you further and hopefully regain your trust in our service.

5つ星のうち1の評価

I HAVE BEEN MUGGED RIGHT OFF

I’ve just had one of the most frustrating MOT experiences I’ve ever dealt with at Formula One Autocentre Leicester on Abbey Lane. My car failed its MOT for the horn not working and sidelights not working. In principle fair enough if something is broken it should be flagged but I genuinely believe these were deliberately rigged so they could charge me extra simply because I’m a young looking lone female they thought they could get away with it. I agreed to return early the next day 21/08/2026 for the repairs and the free retest they offer within 10 days. Yesterday 20/08/2026 on the date of the original MOT date I told me verbally the sidelights would be fixed for free so I’ll still be double checking this later that they are actually fixed/replaced. Rather than charging me for the horn repair the actual failure ‘horn not working’ they charged me twice for a ‘geometry check including front toe adjustment’ I booked a free wheel alignment check with my MOT and there was no agreement to pay for adjustments let alone two lots. Geometry has absolutely nothing to do with a horn or sidelights and I never authorised any paid alignment work as on the booking it states this was free. I paid (without realising at the time I know that bit was my mistake) for two identical jobs I never asked for and charged over the amount shown on an invoice I never approved!!! and none of this work was even related to the MOT failure at all. There was no explanation no itemised breakdown and no mention of the horn repair anywhere on the invoice. It feels like they used the ‘free alignment check’ purely as an excuse to add paid work without my permission. Based on this experience I wouldn’t trust this branch with even the most basic task and certainly not even checking tyre pressures to be honest.
Charging a customer especially a female for work they never requested is completely unacceptable and doing it twice is even worse plus everything else!!! I reckon they’ve ‘replaced’ the horn and put down something different for one thinking I don’t noticed or even know what it means and two coz they’ve (if it is a different horn system) put a dodgy one in. Would not recommend this centre at all be very careful what you agree to and and check your invoice thoroughly and go to a garage that purley only does MOT’s no other work for incentives to scam!!!! If I don’t get any where I’ll be taking this further for sure. On the original date of my MOT 20/08/2026 they never even gave me a FAIL certificate. EDIT: YOU’VE NOT EVEN REPLIED TO MY EMIALS AND ITS BEEN UNDER 3 WEEKS NOW I WILL BE TAKING THIS FURTHER.

2026年8月20日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear Shannan, I'm truly sorry to hear about your frustrating experience at our Leicester branch. We strive for honesty and reliability in our service, and it seems we fell short this time. I appreciate you bringing these issues to our attention, and I would like to invite you to discuss this further so we can resolve your concerns and restore your trust in us.

5つ星のうち1の評価

Stood there for a long time and no one…

Stood there for a long time and no one come to the main office to serve me.
If they were busy Just could have told me that they were busy and would have waited.
So Just walked out.
Same situation happen to me last year at the south wigston branch.

2026年7月29日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear John, I'm truly sorry to hear about your experience at our main office and the South Wigston branch. We strive for customer-centric service and your feedback highlights areas where we need to improve our reliability and support. Thank you for sharing your thoughts, and I invite you to reach out directly so we can address your concerns and ensure a better experience in the future.

5つ星のうち1の評価

Poor Customer service

I wanted to ask about an MOT and want 4 new tyres for my Porsche fitted today, called three times.......waited 10 minutes on the last call......no answer, probably would have spent near 1k today, will go elsewhere

2026年7月12日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear George, I'm truly sorry to hear about your experience trying to reach us for an MOT and new tyres for your Porsche. We strive for customer-centric service and it’s disappointing to know we let you down this time. Your feedback is invaluable, and I assure you we will address the communication issues to ensure our support is more reliable in the future. We would love the opportunity to serve you again, so please feel free to reach out directly if you decide to give us another chance.

5つ星のうち5の評価

Well chuffed with the guys

I had 2 new tires fitted by the team at Formula One a few months ago -Popped in today to see if they could deal with a screw lodged in the tread of one of these tyres. Not only did they fix it on the spot, but carried out the work without charge! What a team. Thanks very much guys.

2026年4月13日
自発的なレビュー
5つ星のうち5の評価

Ordered 2 tyres online. Simple procedure.

I went with my son to take his Peugeot 107 for 2 x front tyres. I had ordered 2 kumho brand tyres online. I chose a time and date. Arrived at the Abbey lane Leicester branch. Courteous staff, comfortable warm waiting room. Had to wait around 45 minutes, but you expect that. Keys handed back, all done. I can recommend Formula 1 especially ordering on line. The Kumho tyres are very good, in the rain, and give good fuel economy, and don't break the bank.

2026年1月7日
自発的なレビュー
5つ星のうち5の評価

I had a puncture and used puncture…

I had a puncture and used puncture sealant.I was told by one of your competitors that due to the use of sealant I would require a new tyre.
I then contacted Formula 1. they stated that it was fixable. I took the car to the Leicester branch where the team were very helpful ,honest and happy to help.
They certainly are a winning Formula 1 team,ten out of ten.

2025年12月2日
自発的なレビュー
5つ星のうち1の評価

Disappointed and wouldn't recommend them

Bought tyres via Asda and chose Formula One to fit them rather than my regular place back in March. What a big mistake. The tyre kept losing air and needed refilling with air every few days. I took the car back to them to have a look. They confirmed that the tyre wasn't sealed properly. They re-did it but even now, the tyre needs to be refilled with air every month. Disappointed and wont be recommending them.

2025年3月17日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear Customer , we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

5つ星のうち5の評価

Thank you

Just like to say thank you to you guys at formula 1 Abbey lane Leicester, Great job as usual, Staff friendly, didn't have to wait too long, puncture repaired and my air con gas recharged, Decent price too,

2025年7月2日
自発的なレビュー
5つ星のうち5の評価

Recommend

After a very upsetting experience at Eden Tyres Leicester, where I was subjected to poor service and a threat to my personal safety (a technician shockingly stating he “knows where I live” after I raised concerns), I turned to Formula One Autocentre Leicester for help — and I’m so glad I did.

From the moment I walked in, Paul greeted me warmly and remembered me from a past visit, which instantly made me feel more at ease. I shared what had happened, and he genuinely listened and showed real care and professionalism.

On inspection, they discovered not only the suspension issue Eden had noted, but also a nail in one tyre and a split in another — both of which Eden had completely missed despite advising one tyre pressure was super low. In addition fluid was leaking, again Eden Tyres did not mention this.

Thanks to Formula One Autocentre, everything is now being taken care of. The difference in service, safety, and professionalism is night and day.

💯 Highly recommend them do much Di I have not shopped around for quotes — and above all, I feel safe, respected, and confident in the work being done

2025年6月7日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service from Joe at the Abbey Lane branch. I was unable to remove the headlamp buld connector to replace a blown bulb. Joe had to remove the headlamp unit to change the bulb and also replaced the side light bulb. All done in ten minutes and no charge. I have used this branch in the past and will keep coming back.

2025年2月25日
自発的なレビュー
5つ星のうち5の評価

A VERY GOOD EXPERIENCE

Message:-
i write in appreciation of the quality of service Formula one has shown me on 4 February 2025 in the morning i took my C1Citroen into Abbey Lane Leicester with as dull clunking sound - not only was i promptly seen but attention given to the problem, the car being taken for a test run, i was given a prognosis and a cost quotation and then to my astonishment i was told the work could then be carried out and i could return later that afternoon to collect it - this was done and i was delighted, no delays, sheer professionalism and courtesy i had heard of the reputation of Formula One after being lead nonsense over bein told parts would have to ordered, booking in when ETA was possible etc but no certainty and for customer service by the main Leicester Citroen dealer - not good but yes Formula One not just but very good - my thanks

2025年2月4日
自発的なレビュー
5つ星のうち1の評価

Always ask for confirmation of what you are leaving the car for so that you do not have to pay additional fees.

you request a replacement of rear discs and pads, and they add an oil change with an additional charge of 25 pounds, a front alignment, a brake fluid change that was done three months before

2025年2月15日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear Ivan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Hello everyone

Hello everyone, I have full service my car but they didn’t replace fuel filter. When I call them they said they’re not included so please guys make sure.

2024年11月2日
自発的なレビュー
Formula One Autocentres - Leicester ロゴ

Formula One Autocentres - Leicester からの回答

Dear Kishore,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Excellent and honest customer service

I used the F1 Autocentre in Leicester on Abbey Lane. Had a screw puncture a tyre and thought it needed replacing. Got booked in for the next day. Paul advised they might not need to replace the tyre if it was repairable. It was and they did the repair free of charge. So no replacement needed. Great honest service and the original replacement price was good too!

2025年1月6日
自発的なレビュー
5つ星のうち5の評価

Incredible Service with care.

This observation might be a little late but better late than never.
In June I was a tourist in Leicester having hired a car at Heathrow two days before arriving in Leicester. Soon after hiring the car I noticed that the tyre pressure indicator indicated low pressure.
Not a problem, I just pumped the tyre up.
Late Saturday morning when I left my accommodation in Leicester to drive to York I noticed that the tyre was practically deflated so I went to a tyre supply place conveniently next door for a repair but was told .. ' sorry, we don't have a spot, we can fix you up on Monday'. They did pump the tyre up but there I was, an Australian tourist in a city that I didn't know with only an inflation can in the boot and no spare. When did auto service places close on a Saturday in the UK?
Formula One Autocentre was then suggested to me and I went there. Even though they had their Saturday booked with jobs the friendly guy at reception heard my plight and actually apologised, 'sorry, I don't know when it will be, but if you want to wait in the waiting lounge I'll give you a call when it's done'.
In an hour or two it was done and the service and consideration that I received really cannot be adequately recorded here. I was very impressed and thankful.
Many things in the UK are different from Australia and a few things can seem 'foreign' but that consideration was comforting and will not be forgotten by me. Thanks.

2024年6月15日
自発的なレビュー

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