Formula One Autocentres - Nottingham レビュー 

46
TrustScore 5段階評価の4

4.2

Unit 7, Queens Court, NG7 2NR Nottingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I tried a few garages to get some prices for a full service. Price were far more expensive than they quoted. Tried Formula1, Lenton, Nottingham. I have to say Ash and his team were brilliant.... もっと見る

5つ星のうち5の評価

I called in at the branch on Lenton Lane, the day before Christmas Eve, as I'd noticed a bulb had gone on my mini. Jack and Josh couldn't have been more helpful, friendly and pleasant. Sorted it for m... もっと見る

5つ星のうち1の評価

Let me preface my review by writing that my car is a low mileage cherished vehicle that gets garaged every night and cleaned more than driven. After the single tyre was changed I get back in to a fi... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service from James at the Nottingham, Lenton Lane location. In 2023 I brought my car in for an AC regas, this ran out in less than a year and James helped to sort this out. He als... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • Unit 7, Queens Court, NG7 2NR, Nottingham, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

46件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(46)

過去12か月のレビュー数: 5,403

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Another dreadful service from this…

Another dreadful service from this company in Lenton. No communication. Don’t give a toss about their service ordered some tires gave them specific details that I need to be done by 9:30. Got booked in at 8:30 arrived at 8:15 only to be told the tires haven’t turned up. They didn’t even bother to call me ahead of schedule. They don’t care at all. Always using lame excuses why the tyre didn’t turn up which is completely unbelievable ! no apologies. Avoid at all costs this is the second time poor communication and lack of care of service.

2024年3月19日
自発的なレビュー
Formula One Autocentres - Nottingham ロゴ

Formula One Autocentres - Nottingham からの回答

Dear Lisa,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち2の評価

Not great Customer Relations

Booked a tyre fitting slot for 9.30 am.
Told on arrival it would be at least two hours because they were low on staff, (no apology given).
Said I would be phoned when it was ready.
After three hours (loitering around a retail park). I went back and it was ready. Nobody had phoned me.
I've had enough tyres changed in my lifetime to know this was not service.

2024年1月4日
自発的なレビュー
Formula One Autocentres - Nottingham ロゴ

Formula One Autocentres - Nottingham からの回答

Dear Essexlol,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

VERY RUDE AND DONT YOU SPECIFIC TIME…

VERY RUDE AND DONT GIVE YOU SPECIFIC TIME BUT TAKE ON THE JOBS AND YOUR MONEY

2023年10月6日
自発的なレビュー
Formula One Autocentres - Nottingham ロゴ

Formula One Autocentres - Nottingham からの回答

Dear Umar,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Dirty Hands

Let me preface my review by writing that my car is a low mileage cherished vehicle that gets garaged every night and cleaned more than driven. After the single tyre was changed I get back in to a filthy steering wheel, no problem microfiber wipe over resolved that immediately. But when I get home I realise that the wheel (and tyre edge) itself is covered in adhesive (there's been no attempt to wipe that away - none), the bonnet (locking bolt is in there) and drivers door and window have greasy handprints on every touchpoint. I understand that tyre changing is a dirty business but please respect the customers vehicle as they do.

2023年9月4日
自発的なレビュー
Formula One Autocentres - Nottingham ロゴ

Formula One Autocentres - Nottingham からの回答

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Shocking service

Shocking service - Avoid at all costs not worth the trouble

MARK BROOKS THE AREA MANAGER BLAMED BMW FOR THE ISSUES I HAD WHEN CLEARLY THE FAULT STARTED SINCE F1 HAD THE CAR

cowboy company and they will not get away with it will raise directly with ombudsmen and will also get in touch with the small claims court

2023年4月26日
自発的なレビュー
5つ星のうち5の評価

1st class service

Recently booked my car in for its MOT and service. I received absolutely 1st class service by friendly helpful staff. I needed e few jobs to be done and even though they were fully booked they managed to get my car in the next day and completed the work to an excellent standard. Would recommend them to anyone if you want good service from trustworthy staff.

2023年2月3日
自発的なレビュー
5つ星のうち5の評価

Helpful

Kept up to date with progress. Offer sound advice on advisories and for unexpected issues will bend over backwards to try and squeeze you in

2023年1月28日
自発的なレビュー
5つ星のうち5の評価

I called in at the branch on Lenton…

I called in at the branch on Lenton Lane, the day before Christmas Eve, as I'd noticed a bulb had gone on my mini. Jack and Josh couldn't have been more helpful, friendly and pleasant. Sorted it for me in minutes. I need new tyres soon and although this isn't the nearest place for me to go, they'll have my business. Thanks lads!

2022年12月23日
自発的なレビュー
5つ星のうち5の評価

I have just had 2 tyres fitted at the…

I have just had 2 tyres fitted at the long Eaton branch and cannot fault the service.l bought them online and they were fitted 2 days later.l ordered them Wednesday afternoon and they were fitted at 10 am Friday.They were cheaper by a fair bit compared to other places l tried.The lads were polite and a pleasure to do business with.Would use again and can recommend them

2022年11月11日
自発的なレビュー
5つ星のうち1の評価

Bad garage and customer service AVOID

So having booked my car in for new brake pads and discs a week ago, also had it confirmed by phone and the price, dropped it off today to be rang and told it’s £500 more than my confirmed price!
Bloke on the desk with a tooth missing as didn’t get his name, tried to tell me my Q7 came in different sizes! I’m sure that Audi only made one size Q7 but he tried to tell me that different engine sizes meant different size brakes!? Needless to say extremely unhappy as when I asked why he wouldn’t honour the price he said we are losing money on it!? I was given that quote! I didn’t make it up! But my email confirmation apparently is irrelevant

Needless to say I would not recommend this garage to anyone and only living 2 miles away I will make sure the word is spread locally too

2022年10月8日
自発的なレビュー
Formula One Autocentres - Nottingham ロゴ

Formula One Autocentres - Nottingham からの回答

Dear Kerry,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Great price great service

I needed two rear tyres replacing on my Volvo XC60. The price quoted was very competitive and the booking time slot suited my requirements. On arrival
I was given an hours completion time but I also asked if they would balance my front tyres as I believe I had lost a balance weight and this was accepted. Completion was indeed within the hour for two replacement tyres and the addition two front wheel balancing. Everyone was very helpful and all completed to my total satisfaction

2022年7月31日
自発的なレビュー
5つ星のうち5の評価

Excellent experience

Excellent experience!
Booked in for aircon service then a leak developed the night before so needed investigating.
They sorted it all, super quick, super helpful, highly recommend.

2022年7月23日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報