Formula One Autocentres - Pendlebury レビュー 

37
TrustScore 5段階評価の4

4.2

Bolton Road, Pendlebury, M27 8SE Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very competitive on pricing. I just rang up, booked a time slot, turned up and didn't have to wait at all. The staff were friendly and very efficient. They also gave me a report on my tyres and brake... もっと見る

5つ星のうち5の評価

I always go to the Pendlebury garage (despite moving miles out of the area) I have always found the team to be trustworthy, friendly and knowledgeable, today was no exception. Originally booked my mot... もっと見る

5つ星のうち5の評価

I had a flat tyre and one of the bolts had seized so i couldn't take it off myself. The garage had just closed so i didnt expect anyone to help, little did i know, a gentleman in the name of Cory went... もっと見る

5つ星のうち1の評価

DO. NOT. USE. Young woman so clearly tried to pull a fast one off the back of an MOT. Stated I needed £831 worth of work doing. Took it for a second opinion and it was passed with 0 advisories. They a... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • Bolton Road, Pendlebury, M27 8SE, Manchester, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

37件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(37)

過去12か月のレビュー数: 5,462

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

AVOID

DO. NOT. USE. Young woman so clearly tried to pull a fast one off the back of an MOT. Stated I needed £831 worth of work doing. Took it for a second opinion and it was passed with 0 advisories. They are scammers and trying to perform daylight robbery in such difficult Financial Times??????

2024年4月1日
自発的なレビュー
Formula One Autocentres - Pendlebury ロゴ

Formula One Autocentres - Pendlebury からの回答

Dear Rwat,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Tyre change all 4 amazing service and quick

I went to change my tyres on my car all 4 off them the staff and service was amazing they told me it would take 1
Hour and I can stay with my car or leave and they would call me when it ready I left
My car and 40mins letter they called me and my car was ready I would definitely go here again. Amazing customer service 😀

2023年11月24日
自発的なレビュー
5つ星のうち5の評価

Flat tyre

I had a flat tyre and one of the bolts had seized so i couldn't take it off myself. The garage had just closed so i didnt expect anyone to help, little did i know, a gentleman in the name of Cory went out of his way to help. Im a taxi driver that just started the shift, if it wasnt for Cory, not only would've lost a days pay but would've had to pay for recovery. To the management, i hope this diamond gets the appreciation he deserves. THANK YOU SO MUCH Cory.

2023年7月31日
自発的なレビュー
5つ星のうち1の評価

Absolute joke

Absolute joke, AVOID if you want your car back in one piece and functional.

Long story short: I paid £210 for a full service and I got my car back broken with issues of about £400 or more.

I booked my car for a full service (£210) and also asked them to check if they can for a faint noise in the back when going at high speed so the reception person assured me they will take it for a drive on the highway to get that checked. Also worth mentioning that at 8am when I dropped off the car they told me it's about 3h to have it ready.

I called at 11 to check if I can pick it up at 12 during my lunch break, they said it won't be ready for 12 so they'll call me back, at 3 30pm I call again to check and they tell me I can go get it but once there they try to get rid of me pretty quick, I asked about any findings or work needed and they told me it's all on the email invoice and gives me the key. When I get in the car I realise I can barely turn the wheel around and it's making a very loud horrible noise and the steering wheel and front of the car vibrates like crazy. I asked them what happened and they tell me they don't know and upon investigation, that the steering direction pump is broken now. When asked how could this happen when I brought the car in good condition with no previous issues like this he tells me thay "this happens with old cars".

The solution? For me to pay for parts and have it replaced, by them of course. A process which will cost about £400 and take about 4 5 days, days in which I need the car.

The problem is thay they knew they broke it or that it broke whilst they had the car and they tried to hide it and just send me away with a damaged car, telling me it's safe to drive.

Absolutely ridiculous, unprofessional and irresponsible behaviour.

Worth mentioning that I spent another £30+ in taxis to get there an back for a broken car.

2023年5月3日
自発的なレビュー
Formula One Autocentres - Pendlebury ロゴ

Formula One Autocentres - Pendlebury からの回答

Dear Andrea Mois,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Pendlebury branch

The guys at pendlebury can’t do enough for you, nothing is ever a problem. Really can’t thank them enough for the way they have looked after me and my car over the last couple of months.
Thanks guys for the great service you give and always with a smile.

2023年6月2日
自発的なレビュー
5つ星のうち5の評価

Reliable and Trustworthy

Clear, correct advice, very helpful.
For those not familiar with mechanics an easy to understand vocabulary to see what the issue is with the car and a solution.
Thankyou to Jordan for instantly fixing the problem that could have turned into a long term issue with the car.

2023年4月11日
自発的なレビュー
5つ星のうち5の評価

Good customer service

Hi,

Excellent customer service from Jordan…he knows his stuff very well & he’s an asset to your establishment. I was most pleased with the work done for my golf mk7 tracking issues 👌🏾✨

2023年2月13日
自発的なレビュー
5つ星のうち1の評価

Very Rude unprofessional Area manager…

Very Rude unprofessional Area manager unprofessional customer services who sent a very mocking email by accident “apparently”

2022年11月3日
自発的なレビュー
Formula One Autocentres - Pendlebury ロゴ

Formula One Autocentres - Pendlebury からの回答

Dear Consumer,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Booked the car in on line at the…

Booked the car in on line at the Pendlebury branch to have 2 tyre replacements and the ac serviced .had a email before the booking in date as a reminder but when we got there for the appointment was told by the engineer he couldn’t do it as he was on his own .paid £173 on line and no offer of an apology no interest at all . Asked for a number to complain refused to give it saying you can get it on line .spent all morning trying to find a garage to replace tyres . Even the email states if there was is a problem they would be in touch .but no contact at all . Worst services ever received

2022年7月23日
自発的なレビュー
Formula One Autocentres - Pendlebury ロゴ

Formula One Autocentres - Pendlebury からの回答

Dear Gordon,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

A thousand thanks to the mechanic named…

A thousand thanks to the mechanic named Phil at Swinton Formula One. I think he is the manager there. He saved my granddad's life. His Ford Fiesta was unsafe and dangerous. The front part of the car was in a very bad way and rotted with lots of deteriorated parts and joints.

We originally went to this garage because there was a nail in the back tyre.

Phil explained everything and wrote down all the details for my granddad.
I initially thought (suspiciously) that he might have been trying to drum up extra business so I took the car to Ford to check if what he said was true.

Ford mechanic verified everything he had said and recommended that I don't even drive the vehicle home because of the play and knocking noise at the front of the car.

I went back and couldn't thank him enough. What a service and what a an excellent gentleman he is.
Phil is definitely on the Christmas card list..

Thank you so much. So genuine and caring.

2022年2月25日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報