Formula One Autocentres - Stevenage 2 レビュー 

70
TrustScore 5段階評価の4

4.2

LONDON ROAD, STEVENAGE, SG1 1XF HERTFORDSHIRE, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

AVOID Stevenage London Road Branch. Completely useless. Booked car in to have 4 new tyres online. Arrived handed keys wasn’t made aware of any issues. Waited over an hour before being told they was un... もっと見る

企業が回答しました

5つ星のうち5の評価

My husband and I were on our way home with our weekly food shop, when our bonnet open warning alert started sounding. The bonnet was firmly shut and google had no answers....We pulled in and asked the... もっと見る

5つ星のうち5の評価

The staff were amazing, they are always super helpful and take the time to explain what might be wrong with my car and give the best advice and fix the issue. I moved further away but always travel to... もっと見る

5つ星のうち5の評価

Thank you to the Stevenage branch!!! John and his team were brilliant!! I had a knocking noise at my left back - thought it was shocks or related!! Turns out Kwikfit never replaced tools after a tyre... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • LONDON ROAD, STEVENAGE, SG1 1XF, HERTFORDSHIRE, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.2

すべてのレビュー

(70)

過去12か月のレビュー数: 5,501

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5つ星のうち5の評価

Formula 1 London Road boys were…

Formula 1 London Road boys were excellent drip tray underneath my Vauxhall Insignia was hanging off so pulled into autocentre asked if they could help young guy in reception was really helpful they did it straight away never charged me either.

2024年3月22日
自発的なレビュー
5つ星のうち1の評価

Shocking service.

If I could give it no stars than I would. I had an appointment at 10am for two tyres and was told it would be an hour. I'm still waiting 2hrs 30 minutes later and the car still hasn't been finished. They give you no explanation, for the amount of time it's taken. Yes it's busy but really, tell the truth on timings and keep the customers updated. Shocking service!

2023年11月18日
自発的なレビュー
Formula One Autocentres - Stevenage 2 ロゴ

Formula One Autocentres - Stevenage 2 からの回答

Dear Nicky,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Rude and unhelpful jobsworth

Booked in for a service and MOT at the Stevenage branch.

I was intending to arrive at 8.30am, but bad traffic meant arrived at 8.50am.

When i went to check in I was then immediately told, by a rude and abrupt manager that i was 20 minutes late and that all MOT jobs had to be there by 8.30 latest.

Unbeknownst to me, clearly all work is done in that first 20 minutes of the day and therefore there was nothing that could possibly be done. next available appointment was over 2 weeks later.

I suspect they had overbooked and were looking for a way to cancel jobs.
I had been warned not to use FormulaOne, and will certainly not be returning.

I actually booked in at the local Ford Dealer within a week and for less money.

2023年10月16日
自発的なレビュー
Formula One Autocentres - Stevenage 2 ロゴ

Formula One Autocentres - Stevenage 2 からの回答

Dear Andrew,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Avoid, find ANYWHERE else

I’d booked an appointment and paid online, to replace two tyres. One of them was the spare, as I’d had a puncture a few days earlier.
As per your request I arrived 15 minutes early. 3 hours later, they’re finally done.
I’d asked for the two new ones to be put on the front, so the existing good tyre on the front was to be my spare. The fitter made not effort to secure the spare in its proper space, and just left the covers in the boot a mess.
When I initially arrived, the manager on the reception desk was belittling, presumably a friend or staff member, oblivious to a customer stood there, and during my 3 hour wait, I heard him on the phone, clearly belittling a customer on the phone, after which he stood and discussed the potential customer, to anyone who would listen. Thoroughly unprofessional, and definitely a place I won’t return to.
Disgraceful service and attitude.

2023年7月30日
自発的なレビュー
Formula One Autocentres - Stevenage 2 ロゴ

Formula One Autocentres - Stevenage 2 からの回答

Dear Pete,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Worst service ever

Worst service ever
Staffs are rasist

2023年7月7日
自発的なレビュー
Formula One Autocentres - Stevenage 2 ロゴ

Formula One Autocentres - Stevenage 2 からの回答

Dear Naseeth

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Thank you Stevenage branch!!

Thank you to the Stevenage branch!!! John and his team were brilliant!! I had a knocking noise at my left back - thought it was shocks or related!! Turns out Kwikfit never replaced tools after a tyre change!! Lady drivers!!! Formula One Stevenage were efficient, friendly and very thorough - cannot fault their excellent service. I was recommended to try them and I will certainly be a return customer and recommend them myself!!!

2023年7月7日
自発的なレビュー

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