Fairview Windows Ltd レビュー 

Fairview Windows Ltd からの回答

2026年6月8日

Thank you so much for your fantastic 5-star review!

We're delighted that we were able to accommodate your installation schedule before the K-render work commenced. We understand how important it is to coordinate different stages of a project, so we're pleased the team could help make everything run smoothly.

It's also great to hear that you're happy with your new triple-glazed windows. We’re confident they'll provide excellent comfort, energy efficiency, and performance for many years to come.

Thank you again for choosing Fairview Windows and for taking the time to share your experience. We really appreciate your support.

Kind regards,

Chris O'Neil
Managing Director
Fairview Windows

Fairview Windows Ltd からの回答

2026年6月4日

Hi Lillian,

Thank you so much for your lovely review!

I think you may have accidentally left this review for the wrong Fairview, as we're Fairview Windows in Cheshire and unfortunately we don't have a Manny or a Tom on our team (although after reading your review, we're tempted to try and hire them!).

That said, it's wonderful to hear you received such great service, and we're really pleased your patio door, back door and dormer were all completed to a high standard.

Thank you again for taking the time to leave such a positive review. The Fairview you're looking for must have some great lads working for them!

Best wishes,

The Fairview Windows Team

Fairview Windows Ltd からの回答

2026年6月4日

Thank you for your fantastic review and for taking the time to share your experience.

We're delighted to hear that our team responded quickly when your door began to jam and that we were able to arrange a visit promptly. At Fairview Windows, we understand how important it is to resolve issues quickly and efficiently, so it's great to know our service met your expectations.

It's also pleasing to hear that our engineer was able to identify that your door was still covered under our 10-year guarantee, allowing the repairs and adjustments to be completed free of charge. Taking the time to carry out a thorough repair and ensure everything is working correctly is all part of the service we aim to provide.

Thank you again for your kind comments. We truly appreciate your support and are always here if you need us in the future.

Warm regards,
The Fairview Windows Team
43 Years of Excellence
📞 0800 328 8277
🌐 Fairviewwindows.co.uk

Fairview Windows Ltd からの回答

2026年6月4日

Thank you for your wonderful review and for choosing Fairview Windows again.

We're delighted to hear that our team was able to accommodate the change to your fitting date and complete the installation smoothly. It's great to know the four windows were fitted efficiently, the work area was left clean and tidy, and that you're pleased with the quality of the windows.

Providing excellent customer service from start to finish, including our aftercare support, is something we take great pride in, so your comments mean a lot to us.

Thank you for recommending Fairview Windows to your friends and family. We truly appreciate your continued trust and look forward to helping you again in the future.

Warm regards,
The Fairview Windows Team
43 Years of Excellence
📞 0800 328 8277
🌐 Fairviewwindows.co.uk

Fairview Windows Ltd からの回答

2026年5月15日

Thank you so much for your lovely review!

We’re delighted to hear that Neil and Paul did such a great job fitting your new bedroom bay window. We take great pride in the quality of our installations, as well as making sure every home is left clean and tidy once the work is complete.

Your recommendation means a lot to all of us at Fairview Windows
, and we really appreciate you taking the time to share your experience.

We hope you enjoy your new bay window for many years to come, and we look forward to helping you again in the future.

From the team at Fairview Windows.

Fairview Windows Ltd からの回答

2026年5月15日

Lovely review reply:

Thank you so much for your fabulous review. We’re delighted to hear you chose Fairview Windows again and that you’re happy with the quality and workmanship.

Your recommendation means a lot to us.

From all the team at Fairview Windows.

Fairview Windows Ltd からの回答

2026年5月15日

Thank you for your kind review. We’re really pleased to hear you found the service professional and were happy with the communication and quality throughout.

Thank you for choosing Fairview Windows
— from all the team at Fairview Windows.

Fairview Windows Ltd からの回答

2026年5月15日

Thank you for your lovely review. We’re so pleased to hear you were happy from the initial quotation with Corey right through to the installation team.

It’s great to know the fitters worked hard, kept everything clean and tidy, and that you’re very pleased with your new windows.

Thank you for recommending Fairview Windows
— from all the team at Fairview Windows.

Fairview Windows Ltd からの回答

2026年4月29日

Thank you, Sue, for your lovely review and for choosing Fairview Windows. We’re delighted to hear you’re so pleased with the quality of your new door and the workmanship provided. It’s especially nice to know our fitter looked after you and took the time to explain everything — we’ll be sure to pass your kind comments on, as feedback like this means a lot to the team.

Thank you again for your recommendation and for putting your trust in Fairview.

From Team Fairview

Fairview Windows Ltd からの回答

2026年4月29日

Thank you, Ann, for your lovely review and for recommending Fairview Windows. We’re so pleased to hear you found our team helpful and friendly, and that you were happy with the work carried out. It’s great to know the team left everything clean and tidy too — we always take pride in treating every home with care and respect.

We really appreciate your support and look forward to helping you again in the future.

From Team Fairview

Fairview Windows Ltd からの回答

2026年4月15日

Thank you for your feedback. We truly appreciate you taking the time to share your experience, and we are delighted to hear that you are pleased with both the installation and the finished result.

We are, however, sorry to learn that you were disappointed with the communication before and during the project. This is certainly not the standard we strive to deliver, and your comments have been taken on board as we continually work to improve our customer experience.

To clarify the project timeline, our salesperson advised that the roof swap itself would take approximately one week. While this element was completed as outlined, additional stages were required to ensure the work met all necessary standards. These included plastering and a mandatory inspection by Building Control. Such inspections can only be arranged once the roof structure is in place, and final approval is required to certify compliance with current regulations. As you can appreciate, Building Control officers manage a large number of projects, so inspections are not always available immediately. For this reason, completing the work in full compliance and obtaining sign-off would always take longer than one week.

Regarding communication, we acknowledge your concerns and sincerely apologise for any frustration caused. That said, there were also periods where progress was delayed, including a gap of over four weeks while we awaited responses to emails concerning handle options and other queries, as you were unavailable at the time of survey. Nonetheless, we recognise that clear and proactive communication is our responsibility, and we will use your feedback to further improve our processes.

Thank you once again for your comments and for choosing Fairview Windows. We are pleased that you are happy with the final outcome and hope you enjoy your new installation for many years to come.

Kind regards,
Team Fairview Windows

Fairview Windows Ltd からの回答

2026年4月13日

Thank you so much for your wonderful feedback and for choosing Fairview once again—it truly means a lot to us.

We’re delighted to hear that you found our team efficient, clean, and well-mannered, and that our customer service met your expectations. While minor issues can occasionally arise, we’re pleased we were able to resolve everything promptly and efficiently for you.

Your continued trust and recommendation are greatly appreciated. If we can assist you in the future, please don’t hesitate to get in touch.

Kind regards,
Team Fairview

Fairview Windows Ltd からの回答

2026年4月13日

Thank you for your fantastic feedback!

We’re delighted to hear that you were pleased with the fast and efficient service, and that your windows and doors were completed within just four days. It’s wonderful to know you’re so happy with the results—our team always strives to deliver quality installations with minimal disruption.

Your kind words and support mean a great deal to us. If we can assist you again in the future, we’d be more than happy to help.

Kind regards,
Team Fairview

Fairview Windows Ltd からの回答

2026年4月13日

Thank you for your wonderful feedback!

We’re delighted to hear that you found our service exceptional from the initial enquiry right through to the installation of your new front door. Providing a smooth and professional experience is something we pride ourselves on, so it’s fantastic to know we met your expectations.

Your recommendation truly means a lot to us. If we can assist you with anything in the future, we’d be more than happy to help.

Kind regards,
Team Fairview

Fairview Windows Ltd からの回答

2026年4月13日

Thank you for your wonderful review and for choosing Fairview once again!

We’re delighted to hear that you experienced excellent service for the second time. It’s fantastic to know that you were pleased with your new window and that our fitter made such a positive impression with his polite, meticulous, and tidy workmanship. Our team takes great pride in delivering installations to the highest standard.

Your continued trust and recommendation mean a great deal to us. If you ever need our assistance again, we’ll be more than happy to help.

Kind regards,
Team Fairview

Fairview Windows Ltd からの回答

2026年4月2日

Thank you so much for your kind words — it really does mean a lot to us.

We’re delighted to hear that you had such a positive experience from first contact right through to completion. Our team always aims to be efficient, responsive and deliver great value, so it’s great to know that came across.

A big well done to the installation team as well — we take real pride in working hard, keeping everything tidy, and going the extra mile where we can, so we’re pleased the additional brickwork was appreciated.

Thank you again for choosing Fairview Windows and for your recommendation — it genuinely means everything to us.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

Fairview Windows Ltd からの回答

2026年4月2日

Thank you for your lovely feedback!

We’re so pleased to hear how happy you are with your new window and doors — and that the finish met your expectations. A neat and tidy installation is something we take a lot of pride in, so it’s great to hear that stood out.

Your recommendation really does mean a lot to us, and we’re glad the whole experience felt professional from start to finish.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

Fairview Windows Ltd からの回答

2026年4月2日

Thank you for such a great review!

We’re really pleased to hear how happy you are with your new windows — and that the installation team made such a positive impression. Friendly, efficient service and leaving everything clean and tidy is exactly what we aim for on every job.

Your recommendation means a lot to us, so thank you again for choosing Fairview Windows.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

Fairview Windows Ltd からの回答

2026年4月2日

Thank you for such a fantastic review — “the best by far” is great to hear!

We’re really pleased you’re happy with your windows and doors, and just as importantly, with the aftercare. As we always say, things can occasionally need attention, but it’s how quickly and professionally they’re put right that really matters.

It’s great to hear the team got everything sorted for you straight away — that’s exactly the level of service we aim to deliver.

Thank you again for your recommendation and for choosing Fairview Windows.

— The Fairview Windows Team

Fairview Windows Ltd からの回答

2026年3月23日

I’m really sorry to read this, and I completely understand why you feel disappointed.

Following our visit, the reason we advised against carrying out the work is because of the condition of the existing conservatory windows. The gaskets have perished over time, and the glazing beads have become brittle. Unfortunately, this means there is a high risk of damage when trying to remove or replace units, and due to the age of the system, sourcing matching beads is extremely difficult.

In terms of the guttering, while it could be replaced, we felt it was important to be honest with you — the cost could be in the region of £2,000 for what would only be a short-term fix on an ageing structure.

We could have gone ahead and replaced the glass unit; however, we wouldn’t be able to guarantee that the existing beads wouldn’t break during the process. There is also a strong possibility that other units and gaskets may begin to fail in the near future. Because of this, we genuinely believe your money would be far better invested towards new frames rather than spending on repairs that may not last.

At Fairview, we pride ourselves on giving honest advice, even when that means recommending not to proceed with work. We would never want a customer to spend money on something we don’t feel is the right long-term solution.

We truly value the fact you’ve trusted us with your home previously, and we’re always here to help if you’d like to explore more suitable options moving forward.

Kind regards,
The Fairview Windows Team