Provided an excellent local service, plenty of choice, very friendly staff who were not pushy. Really pleased with the two sofa's we purchased. Efficient delivery and removal of old furniture
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レビュアーのコメントを見てみましょう
Excellent product. The staff in shop were very helpful.. the two young men that delivered our furniture were absolutely brilliant 👌
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Didn’t get pounced on when entering shop when needed help somebody was there to help and advise new what he was talking about. From ordering to delivery was informed. Text night before with time slot,... もっと見る
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Knowledgeable and helpful assistant who was so patient as I tested different mattresses. I certainly ended up w itch just the right one for my needs. The delivery was swift and carried out by the most... もっと見る
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企業情報
Fairway Furniture - Newton Abbot について
当該企業による記述
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
連絡先
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, 英国
- 01626 332888
4.9
優良
947件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service
Kept well informed with expected delivery date and then with the time slot. When product arrived on expected date and within time slot. Salesman was very helpful and also the delivery drivers. Product is well built and of good quality.
2026年2月11日
Fairway Furniture - Newton Abbot からの回答
Good morning, thanks so much for your 5 star review. We are so pleased to hear you had a good shopping experience with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Scott and the rest of the staff at…
Scott and the rest of the staff at Newton Abbot are always helpful, good quality furniture , always go to Fairway first.
2026年1月9日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you so much for your 5 star review. We are so pleased to hear that Scott was able to help you find what you were looking for, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture
Helpful and attentive staff
Helpful and attentive staff. Kept updated with order and delivery date. Delivery guys very good.
2026年2月9日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear both our store and delivery team provided you with good service, and we have passed on your kind words to them. Thank you again for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Buy local. Get local. Great service.
Great helpful and knowledgable service at Fairway in Newton Abbot.
Massive showroom with lots of choice. Reasonably priced and beats the chain on quality and service. Shop local.
2025年12月3日
Fairway Furniture - Newton Abbot からの回答
Good morning, thank you so much for taking the time to review your recent purchase with us. We are thrilled to hear you had a good shopping experience in our Newton Abbot store, and we hope that you are loving your new furniture in your home! Kind regards – Fairway Furniture
Only four star as we are sill waiting…
Only four star as we are sill waiting for two dining chairs to be delivery
2026年2月4日
Fairway Furniture - Newton Abbot からの回答
Good morning, thank you for taking the time to review your recent purchase with us. We would like to apologise again for the delay you have experienced regarding your chairs. We understand that the store team is keeping you updated of the progress, and are working hard to get these delivered to you as soon as possible. Thank you very much for your patience and understanding while this issue is rectified for you. Please feel free to contact the store if we can be of any assistance during this time. Kind regards – Fairway Furniture
Local store so we could see and try out…
Local store so we could see and try out the item. Quality product at a good price. Great customer service and rapid delivery. Very happy customer!
2026年1月16日
Fairway Furniture - Newton Abbot からの回答
Thank you for your fantastic 5 star review. We’re delighted to hear that being able to see and try the item in our local store made a difference, and that you’re happy with the quality, price, and service. We’ll be sure to pass your kind words on to the team.
Kind regards, Fairway Furniture
Great quality furniture delivered in a…
Great quality furniture delivered in a timely manner. The men were professional and collected our old suite then brought the new one in, they put it together and tested it to make sure it reclined and returned to sitting position.
2026年1月30日
Fairway Furniture - Newton Abbot からの回答
Thank you for your wonderful feedback. We’re delighted to hear you’re pleased with the quality of your new furniture and that our delivery team handled everything so professionally. We’ll be sure to pass on your kind comments to the team. We hope you enjoy your new sofa and we hope to see you again.
Kind regards, Fairway Furniture
Great staff very helpful pleasant…
Great staff very helpful pleasant nothing to much trouble
2026年1月28日
Fairway Furniture - Newton Abbot からの回答
Thank you for your kind review. We’re really pleased to hear you found our team helpful and pleasant and that nothing was too much trouble. We hope to welcome you back again soon.
Kind regards, Fairway Furniture
Scott at the Newton Abbot store is…
Scott at the Newton Abbot store is always very helpful, goes above & beyond to advise us. The warehouse have been very patient as our house sale took much longer than expected so we couldn't take delivery of our furniture when we would have liked
2026年1月12日
Fairway Furniture - Newton Abbot からの回答
Thank you so much for your fantastic 5 star review! We’re delighted to hear that Scott at our Newton Abbot store has been so helpful, we’ll be sure to pass on your lovely comments to him.
Thank you for shopping with us. Kind regards, Fairway Furniture
Pleasant and Knowledgeable and Helpful…
Pleasant and Knowledgeable and Helpful Staff. We were given time to make up our minds without being rushed. A good experience and we would use the firm again
2026年1月5日
Fairway Furniture - Newton Abbot からの回答
Thank you for your lovely 5 star review. We’re really pleased to hear that our team were pleasant, knowledgeable, and helpful, and that you felt comfortable taking the time you needed without any pressure. Providing a relaxed and positive experience is very important to us. We appreciate your support and look forward to welcoming you back again soon.
Kind regards, Fairway Furniture
3 out of 3 items of furniture were…
3 out of 3 items of furniture were defective. Store Manager not very helpful.They eventually agreed to replace it only to be informed few weeks later that they no longer stock it . No real apology or attempt to compensate us .
Won’t shop there again. Bought replacement furniture elsewhere.
2025年12月26日
Fairway Furniture - Newton Abbot からの回答
Good afternoon. We would like to take this opportunity to once again apologise for the issues you had with your recent order. Looking back through your notes, we can see that our store manager and sales team did try to rectify this for you, but due to unforeseen circumstances on our part we were unable to replace the items for you, instead providing a full refund. We could not provide compensation as the goods were collected and you were refunded.
We are disappointed to hear that you are unhappy with the service you received from us. Reading the notes on your order we can see that sales teams in 2 of our stores tried to bring this to a satisfactory conclusion, which they were unable to do. We are sorry that you feel that we have not done enough for you. We don’t like to let customers down, but on this occasion our hands were tied on what we could do to resolve the issue for you. Kind regards – Fairway Furniture
Excellent Service
Excellent service in store from John. Kept informed throughout the process. Delivery arranged around our holiday date, arrived on time, delivery team were excellent dealing with an awkward route into the property. Definitely recommend
2026年1月20日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We have passed on your kind words to both John and the store management team. We hope that you are loving your new furniture, and we hope to see you again soon. Kind regards – Fairway Furniture
Good service
From advise choosing to delivery very efficient, helpful, communitive and considerate.
2026年1月14日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you for taking the time to review your recent purchase with us. We are thrilled to hear you had a good shopping experience, both in store and with our delivery team, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Pleasant experience from start to…
Pleasant experience from start to finish. Very friendly and polite staff with John the sales person very helpful in helping us choose our new furniture. Delivery men professional and friendly.
2026年1月15日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we have passed on your kind comments to both John and the delivery team. Thank you very much for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
I love my new bed your delivery men…
I love my new bed your delivery men were 1st class
They were very kind and made sure I was happy with there
The whole transaction was very good
I I will use your company again
As I am disabled it is good to buy from a company like yours thank you
2026年1月8日
Fairway Furniture - Newton Abbot からの回答
Good morning, thank you so much for taking the time to review your recent purchase with us, we really appreciate it. We are so pleased to hear that you had a good shopping experience, and we have passed on your kind words to the store and delivery team. We are thrilled that you are loving your new bed! Kind regards – Fairway Furniture
Great service and advice
It's always good doing business with Scott at Fairway in Kingsteignton. He has never pressurised into buying anything but has given sound advice and help. That is needed especially as its normally for my 84 year old father these people need this type of service. So please pass my thanks on again from myself and dad
2025年11月22日
Fairway Furniture - Newton Abbot からの回答
Good morning Mr Scott, thank you so much for your lovely review of the service you received from Scott in our Newton Abbot store. We are so pleased he was able to help you and your Dad find what you were looking for, and we have passed on your kind words to him and the management team. Kind regards – Fairway Furniture
Couldn't have asked for more. A wonderful experience
From the showroom to the delivery of our 3 piece suite we found the service outstanding. The salesman in the Newton Abbot branch was very welcoming and helpful and nothing was too much trouble. As were the deliverymen. We received the best service we have ever received from any Company. Will certainly choose Fairway Furniture in the future. Their service is excellent, second to none
2026年1月8日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you so much for your review. We are thrilled to hear you had a good shopping experience with us. We have passed on your wonderful feedback to the store and delivery team. We hope that you are enjoying your new furniture, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Very helpful staff
Very helpful staff, went out of their way to help us with a prompt delivery!
Purchased a sofa and bed in the sale and ex display..very happy with both!
2026年1月5日
Fairway Furniture - Newton Abbot からの回答
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you are happy with the service you received both in store and from our delivery team, and we hope that you are enjoying your new furniture! Kind regards – Fairway Furniture
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