Fanatics レビュー 

996
•
TrustScore 5段階評価の1.5

1.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolutely appalling returns and refund service. I returned an unopened England shirt which they confirmed as received on 3rd August and am still awaiting my £120 refund. Chat option is ridiculous,... もっと見る

5つ星のうち1の評価

I would give zero if I could. Scammers. Ordered Le Tour cycling caps. Smart dispatch notification but clearly have never been sent. No reply to multiple email attempts. Chat function on website never... もっと見る

5つ星のうち1の評価

Fanatics Sportsbook is actively engaging in deceptive trade practices to avoid paying advertised referral promotions. This is not an isolated incident, but a systemic pattern. First, I referred my... もっと見る

5つ星のうち1の評価

Absolutely appalling! I placed an order for a football top 8 weeks ago and have never received it. I contacted fanatics via email after 3 weeks to enquire about my order and received an email back apo... もっと見る

企業情報

さまざまな外部ソースから提供された情報

Fanatics-Intl.com is the ultimate Fan Gear Store. Our sports store features Football and Soccer Jerseys, T-shirts, Hats and more for NFL, MLB, NBA, NHL, MLS, Premier League, La Liga and College teams.


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1.3

ひどい

TrustScore 5段階評価の1.5

996件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.3

すべてのレビュー

(996)

過去12か月のレビュー数: 24件

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5つ星のうち1の評価

Avoiding in future, always disappointing

It’s really sad that to get genuine NBA gear in the UK if you don’t live near an NBA store (which is just in London I think) you are forced to use this useless online store. Each time I’ve ordered over the last 6 months they have either sent me incorrect items (shorts that don’t match the jersey - ordered at the same time) or faulty items, (which despite being in stock they won’t send a replacement, just a refund that I didn’t ask for) or the stuff has taken ages to arrive, and then been too small. (Mens XS Ordered, too small for my average/skinny 14 year old, just about fits my 9 year old! And Conveniently no size in the actual garment!) Also as mentioned in other reviews, the quality of a £20+ T-shirt is equivalent to a £2 primark job. I have also ordered from NBAstore.eu but be warned they are actually the same company, don’t be fooled. Also the minimum shipping charge of around £7 if you don’t have a code is a joke. I have lost the will to complain anymore.

2024年5月22日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello Francesca, I'm so sorry to hear that you had such a bad experience. Customer satisfaction is always our top priority. Please contact us by email at customerfirst@fanatics.com with your order details so that we can assist you. Please accept our sincere apologies for the inconvenience caused. We look forward to hearing from you soon! Sincerely, Laty.

5つ星のうち1の評価

Commande de maillot nfl Chiefs’le 14…

Commande de maillot nfl Chiefs’le 14 février et jamais reçu …. Remboursement reçu le 15 avril.
Inadmissible . J’ai perdu mon temps et je qui dire pas du maillot Mahomes en rupture !
Je ne recommande pas ce site

2024年5月5日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Bonjour, nous sommes désolés pour la gêne occasionnée. Veuillez s’il vous plait nous envoyez un e-mail à customerfirst@fanatics.com avec votre numéro de commande, nous serons heureux d'examiner et de résoudre ce problème le plus rapidement possible! Nous vous remercions de nous avoir contactés et sommes impatients de parler avec vous bientôt ! Merci, Laty.

5つ星のうち1の評価

They charge for delivery AND returns

I got charged over £12 for shipping and then they had the audacity to charge me £6 to return items via the post office! Awful, greedy company - avoid at all costs.

2024年4月3日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello, I'm so sorry to hear that you had such a bad experience. Customer satisfaction is always our top priority. Please contact us by email at customerfirst@fanatics.com with your order details so that we can assist you. Please accept our sincere apologies for the inconvenience caused. We look forward to your feedback!

5つ星のうち1の評価

Ordered a sweatshirt from them

Ordered a sweatshirt from them. It arrived with a clear colour defect and I've been charged £6.20 to return it !! Absolutely fuming !

2024年4月1日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello, I'm so sorry to hear that you had such a bad experience. Customer satisfaction is always our top priority. Please contact us by email at customerfirst@fanatics.com with your order details so that we can assist you. Please accept our sincere apologies for the inconvenience caused. We look forward to your feedback!

5つ星のうち1の評価

Trustlsttpilot is the best thing to…

Trustlsttpilot is the best thing to happen to the internet, ALWAYS CHECK THE REVIEWS PEOPLE, No exceptions, You have no excuses, If you search a site on Truspilot & ig isnt on here or it has below 4star over all trust score, Dont cry if you get ripped off

THANK YOU FOR YOUR REVIEWS, YOU PEOPLE SAVED ME FROM SPENDING MY MONEY, & MONEY DONT GROW ON TREE

2024年3月29日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello, I'm so sorry to hear that you had such a bad experience. Customer satisfaction is always our top priority. I am deeply sorry that this was not made clear to you. Please contact us by email at customerfirst@fanatics.com with your order details so that we can assist you. Please accept our sincere apologies for the inconvenience caused. We look forward to your feedback!

5つ星のうち1の評価

Poor quality and after sales service

5 months after spending £114 on a kids football kit, the lettering flaked off. Customer services refused to refund or replace because ’damage’ caused beyond 45 days was not covered, despite it being a clear defect. Steer clear if you don’t want to disappoint your kids.

2024年3月23日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello, I'm so sorry to hear that you had such a bad experience. Customer satisfaction is always our top priority. I am deeply sorry that this was not made clear to you. I have contacted you via email hoping to resolve the issue. Please accept our sincere apologies for the inconvenience caused. We look forward to your feedback! Kind regards.

5つ星のうち1の評価

Been over a month waiting for my…

Been over a month waiting for my delivery. Ignored the many poor reviews I saw due to a few decent ones. Not worth it, can't contact them in anyway, and they dont send any updates.

2024年3月18日
自発的なレビュー
Fanatics ロゴ

Fanatics からの回答

Hello, thank you for reaching out regarding your experience. We are sorry for the inconvenience. Please email us at customerfirst@fanatics.com with your order number, we will be happy to investigate and resolve this issue as quickly as possible! We look forward to hearing from you soon! Sincerely, Laty.

5つ星のうち1の評価

Jokers / Incompetent

Placed an order for two England football kits.
one for my new born and one for my little girl.
Thought I'd order them in advance as it might be a bit of a wait on the run p to the Euros and we wanted them personalised.
basically it cost me £81.90 which was cleared from my account but we have never received them.
Called the help line which was a waste of an hour, language barrier was an issue so they advised that I email them instead.
I've emailed a few times but they've just stopped responding, giving up with this now.
I just warn you all to not bother spending your money here because you might regret it.
I'm reluctant to buy them from elsewhere now because it will be like paying double.

2024年2月12日
自発的なレビュー
5つ星のうち1の評価

This company are scammers

We ordered 2 nsw blues jerseys got a confirmation and wait 3 business days for handling process and will send a tracking number when posted recieved nothing then 10 to 15 days for postage have
received nothing I have emailed them every day no answer avoid this company they are scammers

2024年2月26日
自発的なレビュー
5つ星のうち1の評価

Absolute terrible customers service…

Absolute terrible customers service from the beginning, Ordered a Jersey on 4th Feb ( paid for 48 hours postage) date changed 3 x was due to be sent out 14th - 19th and was delayed again PM 14th with an email that said well let you know when we have a date we can dispatch order. Fanatics shouldn’t be selling items they don’t have in stock to sell. And actual customers service is appalling. Hard to get hold of and when you do it’s very much a case of not our problem. Order cancelled won’t order again with Fanatics

2024年2月4日
自発的なレビュー
5つ星のうち1の評価

Actual shocking how poor Fanatics is as…

Actual shocking how poor Fanatics is as a Company . Last jersey I ordered took them over a month and half to sent. The new one has been delivered today and the printing is peeling off … what great quality control for a £105 jersey. Shocking actually confuses me why the National Football League (NFL) still use them as never ship on time and the quality is getting worse and worse. Do better.

2024年1月27日
自発的なレビュー
5つ星のうち5の評価

Fast delivery

Ordered two shirts from here now . I go on the sky sports website and then shop in the drop down. Both shirts came within two day's and perfect quality. Can't complain at all .

2024年1月22日
自発的なレビュー
5つ星のうち1の評価

Very poor service

Ordered a Liverpool hoodie that turned out to be to small when I went to return it I found it would now cost me another £6 to return the item on top of the £5 I already paid to get it delivered. Will not be ordering for them again and I advise other to avoid the too.

2024年1月19日
自発的なレビュー
5つ星のうち1の評価

Ordered an item which is running late

Ordered an item which is running late, help centre just has you going in circles, asking what the problem is then telling you they don't understand!!! Also, I have yet to find one of the promotions you offer that actually works, either won't add to basket or just won't accept, from start to finish nothing but trouble, definitely would not recommend this company

2024年1月13日
自発的なレビュー
5つ星のうち1の評価

I can't even place an order from their…

I can't even place an order from their international site! I'm a fan of an English football team and Fanatics Int'l manages their online store, but every order I attempt to place is declined! None of my methods of payment are blocking the transaction. I was told by a Fanatics rep that they blocked my account because I tried to ship something to a different address than my billing address. Apparently they've never heard of buying people gifts. Now I can't buy anything from their site and none of the reps I talk to can unlock it. Instead they told me to create a new account with a new email address - which doesn't work either! Ridiculous!

2024年1月9日
自発的なレビュー
5つ星のうち1の評価

I ordered a Barcelona jersey

I ordered a Barcelona jersey , shorts and socks arrived but now I received a refund for the jersey which I didn’t return as I didn’t receive anything. I wrote several email , instagram , facebook. No one has come back to me and that was like 2-3weeks ago I ordered and no answer to anything and it was suppose to be a birthday gift. DO NOT ORDER IN THIS SHOP

2023年12月27日
自発的なレビュー
5つ星のうち1の評価

Don’t use this company

Don’t use this company - ordered shirt in advance of advertised Christmas delivery cut-off. Now 2nd January and no update. Customer service keeping fobbing me off and requesting I wait longer before policy (which they wrote and choose to follow) allows them to resolve.

2023年12月17日
自発的なレビュー

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