Fanatics レビュー 

Die Kosten für eine Retoure sind lächerlich. Es sind knapp 15€.

Wenn ich die weiteren Bewertungen lese, hoffe ich mal, dass ich überhaupt Geld zurück bekomme.

Thank you for my awesome product. All the way from the Netherlands in 4 days, incredible. 😁

Took my order, sent dispatch confirmation, then 2 weeks later refunded my payment. No explanation or communication.

Placed an order for a mens arsenal shirt. Took almost 2 weeks to arrive and when it came it was the wrong shirt and the womens version! sent the shirt back and eventually got a refund. However, once the refund came through i placed another order with Fanatics thinking that they were a different company (pretty idiotic on my part) and the exact same thing happened. They sent the same item again! this was after around 2 weeks of waiting as well! So i can safely say i will not be using Kitbag or fanatics ever again. The prices might look tempting but honestly it wasnt worth the hassle.

Ok so today my order turned up after 8 weeks . I never though it would and gave up waiting . So I am delighted . I did email this company after a couple of weeks and they did get back to me straight away informing me why it was taking me so long .

Placed order and paid for next day delivery 3 months later still no item

They shipped my order in two shipments, didn't send any updates on either shipment, still haven't received my second shipment, only after chatting with quite a rude customer advisor did I find out my second order was delayed by over a week as that was the "promise date" on the order. So I cancelled my order and ordered it on Amazon and Next, so my items will arrive free of hastle tomorrow now.

Terrible customer service.
Order came in 3 shipments and didn't receive the first although they said it was delivered. Tried to send 1 of the items back but was told that I had to send the whole delivery back to not have a fee and was only refunded for one item. Terrible service and would not recommend. They send an email to which you can't even reply

The worst experience I've had from an OnLine business. Ever.

Put in a large order, order never arrived. They then told me they had "refunded" the amount. When I checked they had only refunded 50% of the total. They seemed surprised that I'd caught them out and said they had to "raise a ticket" to refund the other 50%. Still haven't recieved.

By far the worst customer experience I've had from an online business. No desire to solve the problem and fraudulently attempted to only refund 50%. Would avoid.

Nothing delivered in site of various delivery dates being promised for the ordered shirt. Payment was taken but they did not have the stock according to the online chat.

Ordered a personalised Derby County Shirt for my grandsons 3rd birthday on the 23rd September back on the 29th August delivery date given 13th Sept date passed delivery date removed no update just contacted the company to cancel no problem we will return your money which was immediately taken what a waste of time and a missed birthday present. Stay away from this company

Bonjour,

Pour moi qui viens d’acheter 2 maillots de foot cela ressemble fortement à de la contrefaçon.
Je vais aller en boutique vérifier mais j’en suis sûr à 95%.

Avoid at all costs. Assuming your item ever ships (and good luck if it doesn't) there's a significant likelihood that your product will be defective. The company sells knock-off quality merchandise, but with the approval of the official licensors! Disgraceful.

Really poor service. I ordered 9th September and still no despatch on the 21st. No response to my emails. I've missed my event now and I'm incredibly frustrated. Don't order from these guys, go somewhere else

Commande effectuer le 18 aout avec une livraison prévu début septembre à ce jour rien ...
Aucune réponse aux mails, quand on essaie de joindre par le biais du tchat aucune réponse. J'ai perdu 126 euros. Ne pas commander sur ce site, c'est un site frauduleux ,arnaque.

I placed an order with Fanatics, I'll be honest I was swayed by the 30% off offer. I assumed with it handling the official merchandise for the NFL it'd be a safe bet. Oh how wrong I was......the products I ordered all said 'in stock, ship within one working day' great I thought, expected delivery 22/9. So I gleefully placed my order, looking forward to my swanky new gear. Checked today to see if it had been shipped, nope still processing.....I decided to see if this was the norm and it lead me here. Had I read the reviews ahead of time I'd have never ordered with them. I contacted them via live chat, blah blah blah issues at the warehouse, not sure what's going on etc no eta on potential shipping date. Took my money straight away though. I've decided to give it to the end of the week and if nothing shifts I'll cancel the order and never shop with them again.

Absolute disgrace of a company. Ordered a Bayern Munich shirt on 3rd Sept for 16th Sept for sons birthday. Paid extra for delivery. Estimated delivery changed to 19th Sept. Contacted on 19th Sept, to be told that due to wanting the shirt personalised it will take extra time! Now 20th and they have absolutely no idea when it will be delivered. Avoid this company at all costs. UPDATE: Finally arrived, but they have sent the wrong size. DO NOT USE THIS COMPANY

Ordered something September 7th- still no delivery - absolutely ridiculous- called and spoke to customer service but they don’t really help or do anything at all- sounds like an out service to a different country where they have no clue what the company actually does. I never leave reviews but this is totally insane ,

Commande effectuée le 26 octobre 2023 avec paiement supplémentaire de frais de port (25e~) pour que le colis arrive plus tôt. Il devait arriver au plus tard le 7 septembre 2023 et à ce jour (20 septembre) la commande en est toujours au stade de traitement...

SITE A FUIR ABSOLUMENT

Ordered >£200 of items, was told 2 days to deliver, after 2 weeks it took an hour to get through on the phone to be told they had no idea when items would be dispatched
Cancelled order only received a 50% refund ! Had to call back again and again to get resolved