FansBRANDS ® レビュー 

200
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought the 2025 Aston Martin team shirt and I have to say not only was this website the only one to have my size available (L), it also had the shirt at the best price available. Product was great u... もっと見る

5つ星のうち1の評価

SCAMMERS They charged me with big shipping taxes and delivered a faulty product. When I asked for a replacement they said I need to pay for the shipping back to them, and then for the shipping of... もっと見る

5つ星のうち1の評価

Express szállítást kértem reggel 8 óra rendeléssel, de még másnap este se adták fel a csomagot. Nem megbízható cég! E-mailre nem válaszolnak! Nincs garancia bár azt írtá hogy ha 12 óráig leadják a ren... もっと見る

企業が回答しました

5つ星のうち3の評価

Всё хорошо, посылку получил быстро. Но ! служба доставки UPS , требует "Деклорацию" о посылке и чек об оплате ! Это не удобно. Вот международная доставка Почта России, хоть дольше по времени, но зат... もっと見る

企業が回答しました

企業情報

  1. モーター スポーツ専門店
  2. 衣料品店

当該企業による記述

The largest Formula 1™ merchandise on the Earth. Only official products!


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

200件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(200)

過去12か月のレビュー数: 4

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service. My order arrived in a timely manner.
To my country and state (México Guerrero) Teloloapan City

2022年1月28日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち4の評価

Love their BMW Motorsport catalog

Love their BMW Motorsport catalog, best on the Internet. Good prices compared to others, fast shipping, arrived in Vancouver, BC in only 3-4 days. Would love to see an even bigger catalog and more economical shipping couriers as a option, such as via post service.

2022年1月24日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち5の評価

Best F1 merchandise place in the world!

This was my first time ordering something online, so I was very careful to make sure I wasn't scammed. However, my entire experience was perfect. No problems, simple and straightforward. I 100% recommend this website and will definitely come back again!

2022年1月22日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち4の評価

Great service and great quality…

Great service and great quality product! Delivery took longer than expected but that could be due to the festive period. Will definitely order again!

2022年1月4日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち5の評価

Great products

Great products. Best prices. Delivered on time. Will I recommend FansBrands? Absolutely YES!!!

2022年1月3日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち5の評価

Super fast shipping and Phenomenal service!

Super fast shipping! Received the item really quick despite it being the Christmas holiday week and best of all, they had the item I was looking for in stock in my size when all other online retailers including the official F1 store and Red Bull store did not have any in stock for months. Item is authentic and the shipping experience was flawless from the start. Really recommend them to anybody else looking to but motorsport merchandise.

2022年1月1日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち5の評価

First Rate

First off, the prices were the best I could find anywhere. And second, they shipped faster to me living in the USA than anyone else. And their selection was greater than anyone. Will be shopping there again and again.

2021年12月24日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち5の評価

Very satisfied

Very satisfied. Delivery up to 36 hours. Quality as expected .

2021年12月13日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Customer! Thanks for the rating! Have a nice day!

5つ星のうち1の評価

A real shame

A real shame, we placed a first order for two backpacks, all arrived with no issue. I then ordered two more expensive items for Xmas and whilst waiting for delivery was contacted by UPS to pay 40% of the value of my order in import taxes. I wrote several emails then had a conversation with the company, the conclusion of which was that there was nothing they could do other than for me to refuse to pay the import duties, wait for the package to be returned to them at which point they would give me a refund. They offered me membership of an exclusive club with discounts on future orders, I said that didn’t help me in my predicament and that the fair thing to do would be to provide a limited credit note towards my current order, particularly because they advertise discounts for non EU countries which I had not received so in effect they had already over charged me. The next thing that happened was radio silence, no reply to several emails which is disrespectful and generally left a very bad feeling. I did tell them I would not pay the import duties but ended up doing it for fear that I would not get the refund and also because the items were for Christmas. Big shame as they have great stock and we are family of 6 F1 fans supporting 4 different teams but it simply isn’t worth the risk of using them again as a UK based consumer. Finally at one point they suggested that if I could research UK import duties they would be happy to put the information in their website, rather missing the point. This review was prompted by what was I presume an automatically generated email asking me to review my order, could not in good conscience ignore it. I saw one trust pilot review in the same vein which I frustratingly did not read prior to ordering, the company asked the review to remove their comments, I’m saying now don’t bother the same with me unless you are actually prepared to engage with provision of a credit note.

Post script 13th December - FansBrands are now claiming in their response to have offered me money back but that I am the one not responding. This is not true. I have emailed them this morning asking to see the emails and saying more importantly if they are offering a refund they should apply it - if they do I can further edit my review but blaming a lack of response from me is just not truthful at this point. I have forwarded the string of unanswered emails I sent.

Update: Post my trust pilot review the company did get in touch and did provide me with a refund based on the discounts I did not receive - so this offset the import charges by 50%. Shame it took the review to set this in motion but that was much appreciated.

2021年12月12日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Claire!

I am still waiting for your answer via email, you didn't reply. I told you twice, we can give you a refund of more than 60€, but you didn't even reacted anything for that.

Unfortunately we have nothing to do with the import charges. It is the own responsibility of customers to find out the exact rules about the customs costs in thier own country. Noone has capacity to update all these data about all the countries on the world.

We can only give you informations why do you need to pay that amount. Also we give exclusive discounts to non-EU customers, which is unique in the world, but if you don't accept it, we can't do anything.

Thank you, have a nice day and Merry Christmas!

5つ星のうち1の評価

Damaged Helmet Box

I have purchased 3 items. 2 ferrari bags and leclerc helmet. The bags are great but the box of the helmet is highly damaged from the inside and not presentable to be given as a gift. Very disappointed.

2021年12月11日
自発的なレビュー
FansBRANDS ® ロゴ

FansBRANDS ® からの回答

Dear Maria!

If something is damaged during the delivery, it is the UPS's fault and we can complain about it to them. Please contact with our customer service via email (sales@fansbrands.com) before review!

Thank you, have a nice day!

5つ星のうち5の評価

Sweatshirt Red Bull

I would also like to thank you for the perfect, timely and trouble-free delivery of the shipment.
This is a Christmas present for my son and I believe he will be very happy.

Best regards
Petr Marko

2021年12月9日
自発的なレビュー

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