Running of the Bulls レビュー 

128
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When I signed up for the Running of the Bulls program, I requested La Curva (dead man’s curve) balcony seats and for the bull fight Contrabarrera Sombra seats. Contrabarrera Sombra (shade) seats ar... もっと見る

5つ星のうち5の評価

Our last minute requests were met with prompt attention. We both had a great time. I wish we had rested up more for the festivities. Next time, I'd stay downtown and plan to confirm months ahead... もっと見る

企業が回答しました

5つ星のうち5の評価

Mark is an incredible host. Not only is he warm and friendly to his guests, but extremely organized, efficient, and creative. He offers such wonderful personal service. He is there with you as you... もっと見る

5つ星のうち5の評価

Everything was prifessionally handled. All staff members with whom we had contact were delightful and helpful. Liked hotel el toro, just did like the price gouging on the cost of the rooms. At le... もっと見る

企業情報

  1. ツアー オペレーター
  2. ・
  3. 旅行代理店

さまざまな外部ソースから提供された情報

Running of the Bulls, Inc. has hosted over 16,500 people at the World's Largest Fiesta™. We have 35 guides on the ground to support our guests, a smartphone app to help them navigate, Pamplona, and the largest selection of balconies, bullfight tickets, hotel rooms and tours.


連絡先

4.9

優良

TrustScore 5段階評価の5

128件のレビュー

5つ星
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1つ星

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4.9

すべてのレビュー

(128)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Fantastic Experience

Fantastic Experience. My husband and I spent 2 nights at Hotel Cathedral in Pamplona and the room was lovely and the staff all very helpful. We had fantastic balcony spots and my husband ran with the bulls on our second day. We also attended the dinner and fireworks and had the chance to meet many lovely people from around the world. I definitely recommend Festival Pros if you are planning a trip to Pamplona.

2017年9月30日
自発的なレビュー
5つ星のうち5の評価

Absolutely the best experience

Absolutely the best experience. The trip was organized well. The food and firework display was awesome. The balcony provided for opening ceremonies and Running of the Bulls was worthy of a return visit to Spain. It was obvious that this company and it's owner and employees worked to provide an outstanding trip with great memories.

2017年9月30日
自発的なレビュー
5つ星のうち2の評価

I'm sorry to give this review because …

I'm sorry to give this review because the experience itself was awesome. However, we actually pre purchased a balcony place but when we arrived we couldn't find it and even though we were 2 hours early there was no phone number and no one wanted to know us. Spoilt our experience really. nevertheless we found a spot and that saved the day.

2017年9月29日
自発的なレビュー
Running of the Bulls ロゴ

Running of the Bulls からの回答

Thanks for sharing your story, Dawn. We were so sorry to learn about your experiences when you emailed us after you got home. Most of the issue was your email spam filters which were set too strong, and prevented you from receiving your instructions for where to go. Even our apology emails didn't reach you, I think.

Here's what happened.

1. On June 7, 2017 you booked a “generic” category balcony for the Santo Domingo section of the run.

2. On the same day, Lynnette emailed you to thank you for your booking and to let you know that we would email you as soon as you were assigned to a specific balcony.

3. On Jun 19, 2017 we sent you an email with a link to your detailed arrival instructions, including the address to which you were assigned, on San Saturnino street (with a view of Santo Domingo Street).

From the sound of it, you didn’t see or didn’t receive the June 19th email, which would have been critical to finding the balcony. The other thing we learned is that our booking software added an address to your receipt, based on the location of the map pin in the shop. That’s how you got the wrong address, which wasn’t one of our balconies at all, just a representation of the section you were in.

Due to the software error, we refunded your entire booking, and feel really bad you missed the opportunity to see the bull run from that balcony.

We depend heavily on email communication, so spam filters can really inhibit communication. We try to make up for that with our phone, chat and SMS support before, during and after the fiesta. We also have our team on the ground in Pamplona to support you. We're so sorry that, despite our best efforts, it didn't work out for you to make it to the balcony.

5つ星のうち5の評価

Absolutely fantastic

Absolutely fantastic. I watched the bulls the first day from the balcon (superb location) then got enough tips from my Festival Pros guide that I ran the next day

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

An amazing experience

An amazing experience. Loved every minute of it. The Balcony was really nice and they treated us amazingly. Highly recommended.

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

If you are even thinking of Pamplona Call Festival Pros!

If you and your friends are thinking of going to Pamplona to do the Running of the Bulls, then do yourself a favor and call Festival Pros.

My friend and I were talking about going so I googled what it would take to go to Pamplona. I found Mark and his amazing team. We started planning our trip in January (YOU NEED TO BOOK EARLY AS THINGS FILL UP QUICKLY). Mark called me personally and worked with me until I ordered the packaged that I felt was best. As the time got closer to July, Mark had Go to Meeting Webinars that talked about what San Fermin Festival was all about. Mark spent great time explaining the DO's and DON'T and that came in handy. I do not want to be too wordy... all his webinars got us hyped for going. But when you are in the middle of all the craziness of San Fermin you will be glad you used Festival Pros!

If my review did not convince you then you the extra packages that Festival Pros has to offer is LEGIT!
We did the one where we were the matador, we were in the ring with a baby bull. I had just ran with the bull that morning so I took part in a little to much wine and sangria that they were offering at the ranch. Needless to say when I got in the ring with the baby bull, my kneecap felt the brunt of that bulls head!

AGAIN IF YOU ARE THINKING ABOUT GOING: CALL MARK AND HIS TEAM AT FESTIVAL PROS.

All the great/crazy photos we took were thanks for the locations Mark and his team were able to put us.

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

Tickets are not cheap

Tickets are not cheap, but the experience was worth it! As they noted, not all balconies come with food and ours did not. It would be nice to have a little coffee and pastries while waiting, especially since we have to get there quite early, but it's quite inexpensive to buy on the cafes down the street after the run anyways. The representative who helped us out was very knowledgeable and friendly, he really helped us enjoy the experience!

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

From the booking process to the end of …

From the booking process to the end of our trip, Mark and his team took care of every detail and were always available and responsive to questions. The hotel, dining reservations, and balcony "watch spot" were perfect! We found his staff in Pamplona extremely knowledgeable and helpful. I can't imagine attending the festival any other way and would highly recommend Festival Pros!

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

Great experience

We had a great experience with Running of the bulls inc. They got us a great balcony to view the opening ceremonies and the running of the bulls. The people that we met at the balconies (can't remember their names) were awesome and fun. I highly recommend them if you are planning a trip to Running of the bulls.

2017年9月29日
自発的なレビュー
5つ星のうち5の評価

Festival Pros far exceeded my wife and …

Festival Pros far exceeded my wife and I's expectations. From the moment our plane touched down in Pamplona until we were dropped off at the airport for departure Festival Pros took care of every arrangement they said they would. It truly was a effortless trip on our part. The memories we intended to make were realized. We will be talking about the trip for the rest of our lives. I know it wouldn't have been possible without Festival Pros expertise.

2017年9月29日
自発的なレビュー

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