I personally made contact with Stuart from this firm , trying to locate a particular panel van. His continual quest was absolutely brilliant and did a wonderful job. I would certainly recommend... もっと見る
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10/10 experience from the very start. I knew what I wanted but couldn’t be bothered shopping around, so I gave Ted my wishes and he found me my car without me having to worry about anything. I was... もっと見る
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Fantastic service from Findmy.car. Ted was extremely helpful and made the whole process easy and stress-free. My car was delivered on time and I’m very happy with everything. I’m a returning customer... もっと見る
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An absolute 10/10 experience!!! From the absolute get-go Ted was so welcoming, kind and clearly experienced! He offered endless advice and help when it came to making such a huge decision like buying... もっと見る
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企業情報
当該企業による記述
We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.
連絡先
Unit 8 Ings Mill, Dale St, , WF5 9HQ, Ossett, 英国
- 01924 566086
- joe.ellis@findmy.car
- www.findmy.car
4.8
優良
318件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50％に回答しています
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Pleasant experience with Findmycar.
I had a very beautiful experience with findmycar from start till point of delivery.
Glenn was absolutely fantastic, his expertise is top notch 👌. I would surely recommend the company anytime, anyway, my overall experience with findmycar was brilliant.
2024年11月22日
自発的なレビュー
FindMy.Car からの回答
Thank you for your fantastic review! We're thrilled to hear you had such a pleasant experience with FindMy.Car. Providing a seamless and stress-free journey from start to delivery is what we aim for. It’s wonderful to know you found our service and expertise top-notch. 🚗✨
We truly appreciate your recommendation and are delighted that your overall experience was brilliant. If you ever need us again, we’ll be here to help! Thank you for choosing FindMy.Car. 🌟
What a fantastic car buying experience
What a fantastic car buying experience. Shane could not have been more helpful and he went above and beyond what I expected for buying a used car - he even had things put right that I hadn’t asked for. What a legend!
2024年11月18日
自発的なレビュー
FindMy.Car からの回答
Thank you for sharing your fantastic experience! We're thrilled to hear that you had such a positive journey with FindMy.Car. Going above and beyond is what we strive for, and we're so pleased to know that everything was handled to your satisfaction.
Your kind words inspire us to continue providing exceptional service to all of our customers. If you ever need assistance again, don’t hesitate to reach out — we’d love to help!
I had an outstanding experience with…
I had an outstanding experience with Find My Car, thanks especially to Glenn, who was my main point of contact throughout the process. From our first interaction, Glenn was incredibly professional, attentive, and efficient. He took the time to understand exactly what I needed and made the entire experience smooth and stress-free.
Glenn's commitment to his work is truly impressive—he was always quick to respond, provided clear updates, and went above and beyond to ensure I was fully informed every step of the way. It’s clear that he takes pride in delivering top-notch service, and it made all the difference.
I would 100% recommend Find My Car to anyone in need of assistance. Thanks again to Glenn and the team for making this such a positive experience!
2024年10月30日
自発的なレビュー
FindMy.Car からの回答
Hi Demba!
Thank you for sharing your experience with Findmy.car! We're delighted to hear that you enjoyed a smooth, stress-free process and that our commitment to excellent customer service made a positive difference. Understanding your specific needs and keeping you informed at every stage are key parts of our approach, so it’s fantastic to know that these made your experience outstanding.
Thank you for your kind words and recommendation. If you ever need further assistance, we're always here to help! Enjoy your new vehicle, and thanks again for choosing Findmy.car.
Well what's not to like about them!!
Well what's not to like about them!!. We went down and was shown the choice of cars that suited our budget we chose a vauxhall Corsa, we were guided through the whole process by Shane and the team, we were told it would be a couple of days, I was called by Shane a couple of days later to say the presale preparation was taking slightly longer than expected so they were given a courtesy car for us to use full of fuel ,to use at our leisure. Every aspect of the sale has gone smoothly we were treated with respect and courtesy, the day to pick up our car arrived and we were greeted by friendly staff for the very quick handover, a few final bits of paperwork and that was that they even presented my wife with a bunch of flowers amazing!! Can't recommend them enough, I've told family and friends about how truly fantastic they all are and will definitely be buying all future vehicles from them ,thanks very much,for our stress free very quick experience
2024年10月23日
自発的なレビュー
FindMy.Car からの回答
Thank you so much for this amazing review! We're thrilled to hear that Shane and the team helped guide you through a seamless car-buying experience and that everything went smoothly from start to finish. It’s fantastic that we could provide a courtesy car while the final touches were completed on your Corsa, and we’re glad that the handover was a warm and memorable moment for you both.
It means a lot that you’ve recommended us to family and friends, and we can’t wait to welcome you back when you’re ready for your next vehicle! Enjoy every mile in your new car, and thank you again for choosing FindMy.Car.
Best wishes,
The FindMy.Car Team
I am beyond frustrated with my experience
I am beyond frustrated with my experience at FindMyCar. I purchased a car from them four months ago, and from the beginning, I’ve had nothing but issues. The car was faulty from the start—constant mechanical problems that I had to deal with almost immediately after buying it. Despite numerous attempts to get help, I was met with unprofessionalism, poor communication, and an overall lack of care.
After months of back-and-forth and seeking legal advice, I had no option to return the car for my money back as the car returned from repairs after 2 weeks with further issues and damage. The dealership took no accountability for selling me a faulty vehicle and offered no real solutions until I had to escalate the situation to a solicitor. I was left without a functional car for weeks and had to jump through hoops just to get a refund. The entire process was stressful, time-consuming, and incredibly frustrating.
Before they even processed my refund, the car was immediately put back up for sale —still faulty and clearly not repaired. Not only did this show a complete lack of care for their customers, but it also felt like they were trying to offload a defective vehicle onto someone else.
The customer service was atrocious, especially from Shane. Every time I reached out for assistance, I was either ignored or received vague, unhelpful responses. At no point did I feel like my concerns were taken seriously. Shane was not only unresponsive but also dismissive, which only made an already terrible situation worse.
I would never recommend FindMyCar to anyone. I understand that cars can sometimes have issues, but the lack of professionalism, and willingness to address the problem is inexcusable. Save yourself the hassle and take your business elsewhere.
2024年11月6日
自発的なレビュー
FindMy.Car からの回答
Dear Olivia,
Thank you for sharing your feedback, and we are sorry to hear about the frustration you've experienced. Our goal at FindMyCar is to support our customers and provide them with vehicles they can rely on, so we take this matter very seriously.
We were in consistent communication with you from the beginning to address the vehicle’s issues. To help smoothen the situation, we provided a courtesy car even though we were not obliged to do so, aiming to minimise the inconvenience as much as possible. We also took the car back and allowed you to return it, ensuring you were informed of your rights throughout the entire process. No legal proceedings were required, and we did our best to work within the time constraints despite the challenges we faced with repairs.
We regret that we couldn’t resolve the issues within the expected timeframe and apologise for any disappointment this caused. Thank you for bringing these points to our attention as we continue to improve our processes and communication.
If you have any remaining questions or need further assistance, please feel free to reach out to us directly. We appreciate your feedback and are committed to learning from this experience to provide a better service.
Kind regards,
The FindMyCar Team
Excellent service
Dealt with Shane . Quality car at the right price no hassle purchase . Really pleased with the company and I would recommend them to anyone who wants good service good value and a personal approach by the staff who are clearly knowledgeable about the trade and take a pride in their work. Thank you
2024年10月1日
自発的なレビュー
FindMy.Car からの回答
Thank you for taking the time to share your experience! We’re so pleased to hear that Shane made the process easy and straightforward for you, and that the car matched both your quality and price expectations. Our team is passionate about delivering both value and a personal touch, so it’s wonderful to know that came through in your purchase experience.
Thank you for recommending us, and we look forward to welcoming you back in the future!
Best wishes,
The FindMyCar Team
5 start service from Shane!
5 start service from Shane!
Contacted me on the weekend when he wasn’t even at work to speak to me and told me everything I needed to know and more. Very comfortable buying experience would definitely do business again.
2024年11月1日
自発的なレビュー
FindMy.Car からの回答
Thank you so much for sharing this glowing review! We're thrilled to hear that Shane went above and beyond, even reaching out over the weekend to ensure you had everything you needed for a smooth buying experience. Providing our customers with a comfortable and informative experience is exactly what we aim for, and it’s wonderful to know that we met your expectations.
We look forward to helping you again in the future!
Best regards,
The FindMyCar Team
Absolute 5 Star Service
Absolute 5 Star Service!! I highly recommend Glenn and Findmy.car.
Glenn was absolutely marvelous from start to finish. He contacted me swiftly from me entering my contact details on their website, I gave him the brief and within 24 hrs from 1st contact we had chosen the car. After sifting through endless cars online for a few weeks it was becoming extremely stressful but Glenn removed all of the problems, and we have today taken delivery of our car.
It has been delivered to the door in immaculate condition, we are very happy. This is such a great service, so quick and easy and excellent customer service.
Thank you very much Glenn!!!
2024年11月1日
自発的なレビュー
FindMy.Car からの回答
Thank you for this fantastic review! We're thrilled to hear that Glenn provided such seamless, attentive service and helped you find the perfect car so quickly. Buying a car can be overwhelming, but knowing Glenn was able to make the process stress-free and deliver your vehicle in immaculate condition is exactly what we strive for.
We're grateful for your recommendation and are so pleased to have made you happy with your new car. Thank you for choosing FindMy.Car!
Best,
The FindMy.Car Team
Easiest experience ever!!
I used Glenn at Find My Car and it was the simplest experience!! I sent in my preferences and found my car so easily! They usually have a 10 day turn around but as I was going on holiday, Glenn made sure this was ready for delivery as soon as I was back! Would 100% use again and thanks again to Glenn for top quality service ⭐️
2024年10月18日
自発的なレビュー
FindMy.Car からの回答
Thank you so much for sharing this! We're thrilled to hear that you found the process simple and straightforward. We’re always aiming to provide a seamless experience, and it's fantastic that we could accommodate your timeline and ensure the car was ready right when you needed it. Your feedback means a lot to us, and we look forward to assisting you again in the future!
Ever wanted to buy the car that you…
Ever wanted to buy the car that you wanted to buy, not the one the sales person says you can have on the forecourt? Then look no further. I message Glenn about looking for a van for my personal training business, he responded very quickly and started the search for what I wanted. After been sent numerous option I selected the van that was right for me and we completed the deal. Glenn was in touch every step of the way until he delivered the car to me. Highly recommended.
2024年10月10日
自発的なレビュー
FindMy.Car からの回答
Thank you for sharing such a wonderful review! We're thrilled to hear that Findmy.Car helped you find the perfect van for your personal training business, matching exactly what you were looking for. Our goal is to ensure every customer gets the vehicle they want, not just the one available on the lot.
We’re so glad to have been able to guide you through every step of the process, from selecting options to delivery, ensuring the experience was seamless and stress-free.
Your recommendation means a lot to us, and we look forward to helping you again in the future with any other vehicle needs! Thank you for choosing Findmy.Car!
Nissan juke
Glenn sourced me my car within minutes of first contact, had the car within 10 days, it's everything I wanted, brilliant service and a really nice easy going guy, thanks glenn
2024年10月16日
自発的なレビュー
FindMy.Car からの回答
Thank you for sharing your positive feedback! We're thrilled to hear that Findmy.Car quickly sourced your perfect Nissan Juke, delivering it within just 10 days. Our team aims to make the car-buying process as smooth and stress-free as possible, and it's great to know that we met your expectations. We're happy that you were satisfied with both the service and the vehicle.
Your kind words are much appreciated, and we're always here to help whenever you're ready for your next vehicle purchase. Thanks again for choosing Findmy.Car!
10/10 customer service
10/10 customer service. Amazing and stress free experience when purchasing my Mercedes A Class. Shane was really professional, helpful and so lovely throughout the process. I saw the car on Sunday, and I was driving it home the following day on Monday! I also got a lovely bouquet of flowers. Best experience I’ve had when purchasing a car. Would definitely recommend! Thank you Shane!
2024年10月14日
自発的なレビュー
FindMy.Car からの回答
Thank you for your glowing review! We’re delighted to hear that your experience with Findmy.Car was stress-free and enjoyable, and that we were able to help you quickly secure your Mercedes A-Class. Our team works hard to provide professional, friendly service to make your car-buying journey as smooth as possible. It’s fantastic to know that you felt well taken care of throughout the process, and we’re so glad you appreciated the bouquet as a special touch.
We truly appreciate your kind words and recommendation, and we look forward to assisting you again in the future. Thank you for choosing Findmy.Car!
Contacted Mat and within 24 hours he…
Contacted Mat and within 24 hours he had found a number of vans matching the criteria I had given him. After selecting the van I wanted it was ready to collected within 10 days with any work required completed. From start the finish mat was in constant contact making the whole process very simple and stress free. If you’re looking for a new vehicle I can not recommend these guys enough. You won’t get customer service like it anywhere else.
2024年10月10日
自発的なレビュー
FindMy.Car からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Findmy.Car was seamless and stress-free. Our team is committed to delivering top-notch customer service and ensuring that we find the perfect vehicle to match your criteria. We appreciate you highlighting the fast, efficient service, and constant communication that made the process so smooth.
Your recommendation means a lot to us, and we're so happy that you had such a positive experience. If you need any assistance in the future, we’d love to help again. Thanks for choosing Findmy.Car!
Audi Q2
Such a beautiful car I have now got!
Brendan and Andy were so helpful and super lovely! Managed to get the car super fast too! Such an amazing place!
2024年10月9日
自発的なレビュー
FindMy.Car からの回答
Thank you for sharing your fantastic feedback! We're thrilled to hear you're loving your new Audi Q2. It's great to know that our team made the process easy and enjoyable, and we're pleased that you received your car quickly. We aim to make every experience seamless and memorable for our customers, and it's wonderful to see that reflected in your review.
We truly appreciate your kind words and hope to assist you again in the future! Thank you for choosing Findmy.Car!
Absolutely brilliant
Absolutely brilliant! Shane done everything he said and more!! Brilliant car, brilliant service. Would definitely recommend
2024年10月4日
自発的なレビュー
FindMy.Car からの回答
Thank you for your wonderful review! We're thrilled that you had such a positive experience with Findmy.Car and that we were able to help you find the perfect car. Our team is dedicated to providing great service and making the car-buying process as smooth and stress-free as possible. We truly appreciate your recommendation and look forward to assisting you again in the future!
The car was everything promised. The service was more than could have been expected.
Glenn went above and beyond.
The car was immaculate and delivered personally on time. He had been willingly at the end of the telephone to answer our questions. We were exporting the car and he helped us navigate some of those hurdles. Thanks Glenn. We don't hesitate to recommend you.
2024年9月17日
自発的なレビュー
FindMy.Car からの回答
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Findmy.car. Our team takes pride in providing exceptional customer service and making sure every vehicle, whether for personal or export use, is in pristine condition. We aim to go above and beyond to ensure that every step of the process, from selecting the perfect car to delivery, is smooth and hassle-free. We're so glad we could assist you with the export process, and we truly appreciate your recommendation. If you're looking for a seamless and reliable car-buying experience, Findmy.car is here to help. Thank you again!
Great buying experience
I am very happy. Glenn found a great car for me and ensured the completion of the sale, delivery, and paperwork went smoothly. I highly recommend.
2024年9月20日
自発的なレビュー
FindMy.Car からの回答
Thank you for your kind review! We’re so glad to hear that your experience with Findmy.car was a positive one. At Findmy.car, our goal is to make the car-buying process as smooth and stress-free as possible, offering expert advice, a wide range of quality vehicles, and a hassle-free delivery service. We are thrilled that our team was able to help you find the perfect car and ensure a seamless experience from start to finish. We truly appreciate your recommendation and look forward to assisting you again in the future with your next car purchase. Thank you for choosing Findmy.car!
Fantastic service.
Sorry this review took so long. I would like to commend Shane on the outstanding service he gave us. We bought a lovely old crossfire which had a few issues. We contacted Shane and he said he would sort them out. Not only did the issues get dealt with but Shane went above and beyond to make sure we were satisfied even delivering the car back to us in person. Thank you Shane.
2024年8月10日
自発的なレビュー
FindMy.Car からの回答
Thank you so much for your wonderful review and for your patience throughout the process of getting your Crossfire sorted. We truly appreciate your understanding while we worked to resolve the issues, and it’s fantastic to hear that Shane's efforts went above and beyond your expectations.
We’re committed to making sure every customer is satisfied, and it’s great to know that Shane personally delivering the car back to you made such a difference.
Enjoy your lovely Crossfire, and please don’t hesitate to reach out if you need anything in the future!
FindMy.Car
Excellent service
Excellent service, Shane was spot on even though I had put him under pressure.
2024年9月11日
自発的なレビュー
FindMy.Car からの回答
Thank you for the fantastic review! We're thrilled to hear that Shane provided excellent service, even under pressure. At Findmy.car, we always strive to offer top-notch customer service and ensure a smooth, hassle-free experience. Your satisfaction is our priority, and we're glad we could meet your expectations. If you need any further assistance or have more vehicle sourcing needs, don't hesitate to reach out!
Glenn is lovely I told him what I…
Glenn is lovely I told him what I wanted and he found it for me it was exactly what I wanted and more I would definately go back to Glenn and would highly recommend him l. He kept me in The loop throughout and the car looked and drove like she had just come out of the showroom for the first time
2024年8月23日
自発的なレビュー
FindMy.Car からの回答
Thank you for the wonderful review! We're delighted to hear that Glenn provided exceptional service and found exactly what you were looking for – and more! Keeping you in the loop and delivering a car that looked and drove like it just came out of the showroom is what we strive for at Findmy.car. We truly appreciate your recommendation and look forward to helping you again in the future. Don't hesitate to reach out if you need anything else!
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