First Vehicle Leasing レビュー 

819
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... もっと見る

5つ星のうち5の評価

I’ve been a customer for 15 years. Always helpful and friendly.Find the best deals that fit my requirements. Always respond to emails with questions I have, and give assistance with technology.

5つ星のうち5の評価

Chris Peart has been great helping me find the perfect car, answering any questions I’ve had with quick responses.talking me through what to expect. Many thanks for this. Other members of the team h... もっと見る

5つ星のうち5の評価

Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... もっと見る

企業情報

  1. リース業
  2. カー リース業

First Vehicle Leasing について

当該企業による記述

With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!

We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.

Visit us today at First Vehicle Leasing and find out for yourself why we are first... or call us for free on 0333 222 3296 today.

Best UK Car Leasing Deals for Personal and Business contracts

当該企業による記述

Promise 1: The best deal.
A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
Promise 2: The best service.
We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
Promise 3: No sales pressure.
We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

819件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(819)

過去12か月のレビュー数: 204

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Hard work pushing for updates once fee…

Hard work pushing for updates once fee paid. Telephone mail boxes always full so can’t leave messages. Inaccurate delivery date offered when information then conflicting.
However, car eventually received and all OK

2026年6月21日
First Vehicle Leasing ロゴ

First Vehicle Leasing からの回答

Hi Ian

I'm sorry to hear you did not have a good experience with us. I would like to know more about what happened and see if I can get to the bottom of it as the estimated delivery time on your order form matches the actual delivery date as far as I can see. I am concerned that you were not able to leave voicemails and would be keen to hear more on that and resolve it if we have an issue.

Could you email me some details please - crm@fvl.co.uk - I'm also happy to give you a call if you would rather discuss it.

Duncan

5つ星のうち5の評価

Wonderful Company, Highly Recommend!

Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections and delivery. All round fantastic people to deal with. Thanks to everyone - especially Peter Sherry who has helped me this time round ! Customer service = 100*** :)!

2026年6月24日
5つ星のうち5の評価

Exceptional seamless service from start…

Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within 3 weeks. The gentleman who delivered our car was also friendly, helpful and caring. I cannot recommend this company enough. 5 star service.

2026年6月17日
5つ星のうち5の評価

Staff very helpful and organised

Staff very helpful and organised. Kept informed while waiting for my car - delivered on time and without a hitch. Added to which, everybody I spoke to at First Vehicle Leasing was very friendly and answered any queries I had. Five star.

2026年6月17日
5つ星のうち1の評価

Poor customer service-kept my money

My experience with the company was okay until I decided to cancel my lease contract. The FVL contract stated that I am entitled to a partial refund of the processing fee if the contract is cancelled within 14 days . I have contacted the company many times to enquire about my refund, but they are ignoring my emails and my request. Their approach to customer service is poor and disgraceful.

2026年5月8日
自発的なレビュー
5つ星のうち5の評価

Excellent service

I recently completed a new lease agreement within a week, in a fuss-free transaction which was delivered in a professional and friendly manner, and at an extremely competitive price. Highly recommended.

2026年5月31日
5つ星のうち5の評価

A smooth experience with helpful people

I found First Vehicle Leasing to be very good to work with. Their sales approach was to listen to what I was looking for, answer questions, provide quotes and then leave me to make my mind up as to what I wanted to do, and it didn't seem to matter how many times I asked. Once the vehicle was ordered, their communication was good, keeping us updated. The only wrinkle came in the form of the supplying dealer. It is worth saying, the car was delivered in line with the original estimate - however, there was a suggestion we could get the vehicle earlier, which got pushed back a couple of times until it arrived on the originally projected date - so - not a fail - but a bit of an issue with expectation management. Other than that, it's been a smooth, easy and enjoyable experience to lease our car.

2026年5月17日
5つ星のうち5の評価

Brilliant experience

Having dealt with Peter Sherry years ago I decided to get back in touch with him and I couldn’t have had a smoother easier experience in getting a new car and what a car I got! I couldn’t be happier and very grateful for everything he done for me. Above and beyond helpful

2026年5月13日

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