Went it today to buy a treadmill with my daughter (and some more kettlebells). We were helped by Cameron. Very helpful and informative. It makes such a difference to be able to test equipment out i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the store wanting to buy a treadmill. Cameron went through all the different options within our budget encouraging us to try them. We did not feel pressurised and Cameron was very patient a... もっと見る
企業が回答しました
We have visited the Camberley store many times over the years purchased exercise bikes, treadmills, etc. Our recent visit was to purchase a rowing machine which is a new piece of kit to me! I spoke... もっと見る
Matt at the store was great - Good advice on he treadmill which we eventually purchased. Would have been 5 stars but we paid for same day delivery / installation and there was a mistake and we got th... もっと見る
企業が回答しました
企業情報
Fitness Superstore - Camberley について
当該企業による記述
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
当該企業による記述
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
連絡先
Frimley High Street 30-32, Frimley, GU16 7JD, Camberley, England, 英国
- 01276 818542
4.7
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous staff and products
I had the good fortune to deal with Nicole who was so helpful and knowledgeable. Having a poor experience with another company I was so lucky with her. So helpful in getting a delivery to Northern Ireland. Very few suppliers will do this.
2026年3月21日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Dear Anne Loughran,
We're happy to hear that you had such a positive experience. We appreciate you acknowledging the efforts of our team. It's great to know we could assist with your delivery to Northern Ireland. Thank you for your feedback.
Kind Regards
Fitness Superstore Trust Pilot Team
Great service
Customer friendly service and good non biased advice on the fitness products I was viewing in store
2026年3月30日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Hiya Graham,
So glad to hear about your positive experience, it means the world to us when a customer takes their time to write a review, many thanks!
All the best
Fitness Superstore Frimley
Richard Wilson
We know very little about fitness equipment but Richard was amazing. Very knowledgeable. He listened and understood the specific requirements of our family and tailored his advice accordingly.
We would definitely use him again for any fitness equipment advice and future purchases.
Thanks you!
2026年3月27日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Hiya JW,
We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the product knowledge and customer service you received. We're so glad we could help tailor advice to your family's specific needs.
Kind Regards
Fitness Superstore Frimley
Great customer service
Richard and the team were super informative and helped us make good decisions on what we were buying.
2026年3月28日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Hiya Agnes,
We're happy to hear that the team was informative and helpful during your purchase. We appreciate you taking the time to share your positive experience and will pass your feedback onto Richard!
Kind Regards
Fitness Superstore Frimley
Fitshop problems now resolved in full.
My issues are now totally resolved with my Taurus MS60 Elite Trainer - Multi Function Gym Rack System along with other accessories dated 27/02/2026 thanks to Mark Macpherson (Head Of Technical Support & Installations) Fitshop UK LTD, 3 Rutherglen Links, Glasgow G73 1DF.
So a big thank you to Mark & Sophia.
2026年3月27日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Dear J S,
We appreciate your positive feedback and are glad you're satisfied with our support. Thank you for taking the time to share your experience!
Kind Regards
Trust Pilot Team
I bought my exercise bike over a months…
I bought my exercise bike over a months ago ,after they delivered I realized its not working ,I call the shop and they told me to call customer service which I did but they give me run around ,I spend over 2100 for the bike which don’t work and trying to chase them to come and fix it properly.
2026年3月1日
Fitness Superstore - Camberley からの回答
Dear Maryam,
We're very sorry that you're experiencing issues with your new exercise bike. It is unacceptable that the bike isn't working and we are in contact with the manufacturer to get this resolved ASAP for you.
You previously sent us the Serial Number for the product however the manufacturer has returned to say that the incorrect number has been supplied. They have told us they will contact you directly to get this vital piece of information and I can see that they reached out to you last week. I am confident that once they have this information they will be able to resolve the issue to your satisfaction.
Please accept our sincere apologies for the issues you have experienced and if you need any further assistance, please do reach out to us.
Kind regards,
Fitness Superstore
Fitness Superstore - Camberley からの回答
Hi there,
Thanks so much for taking the time to leave us a review. I'll be sure to pass on your comment to Cameron.
All the best,
Fitness Superstore Camberley
Fantastic multi-gym install
Just had our multi-gym installed by Lee and Eddie from Fitness Superstore and could not be more pleased. The install was on the first floor of our house and carrying over 300kg of parts upstairs and then assembling them was no mean feat. Despite that, they could not have been more friendly or helpful. 100% recommend
2026年3月20日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Dear Francis,
We're happy to hear that you're pleased with the multi-gym installation. We appreciate you acknowledging the challenges of carrying the equipment to the first floor. It's great to know the team was friendly and helpful. Thank you for the 100% recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Fitness Superstore Camberley
Our initial contact with Cameron was excellent. We felt he gave us really good advice and knew what he was talking about
Delivery all good. Left room clean
2026年3月12日
Fitness Superstore - Camberley からの回答
Dear Tom,
We're happy to hear that the initial consultation was helpful and informative. We appreciate your positive feedback regarding the delivery and the cleanliness left behind.
Kind Regards
Fitness Superstore Trustpilot Team
Helpful and knowledgeable sales staff
Helpful and knowledgeable sales staff.
Great to try before we buy.
2026年3月10日
Fitness Superstore - Camberley からの回答
Dear Mark Harwood,
We appreciate you taking the time to share your positive experience with our team. We're glad you found our staff helpful and knowledgeable!
Kind Regards
Fitness Superstore Trustpilot Team
Many Thanks to Cameron at Frimley very…
Many Thanks to Cameron at Frimley very helpful and fast delivery of Recumbent excersise bike
2026年3月7日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Dear Janice Perkin,
We're happy to hear that you had a positive experience with our fast delivery of the recumbent exercise bike. We appreciate your kind words and thank you for your feedback.
Kind Regards
Fitness Superstore Trustpilot Team
Informative staff answered all our…
Informative staff answered all our questions patiently, and provided advice, particularly helpful Cameron. Delivery was quick.
2026年2月19日
Fitness Superstore - Camberley からの回答
We're happy to hear that our team was helpful and informative! We appreciate you mentioning the quick delivery and are grateful for your positive feedback. Kind Regards Fitness Superstore
Good product knowledge
Walked in with an idea of what we were looking for but with the help of Matt's expertise in the Frimley store we found the right solution for our needs and space.
2026年2月22日
Fitness Superstore - Camberley からの回答
Dear Mrs A Shaw,
We're happy to hear that you found the perfect solution for your needs and space with our team's help. We appreciate you sharing your positive experience in our Frimley store!
Fitness Superstore Trustpilot Team
Super helpful!
Cam was super helpful in discussing our needs and helping assist with product selection. And then explaining how installation and delivery worked. Top service, much appreciated.
Delivery and installation team of Dean and Ed were a pleasure to deal with and did the job phenomenally quick!
2026年2月15日
自発的なレビュー
Fitness Superstore - Camberley からの回答
Dear Maddie Delboy,
We're happy to hear that our team was so helpful during your product selection! We appreciate your positive feedback regarding the delivery and installation. Thank you for sharing your experience.
Kind Regards
Fitness Superstore Trustpilot Team
Josh is just the best
Josh is just the best! I often need quick turnarounds for equipment and he’s always right on it- super efficient and easy to work with! Five stars!
2026年3月1日
Fitness Superstore - Camberley からの回答
Dear Hilary Rowland,
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback and are so glad that our team could provide efficient service.
Kind Regards
Fitness Superstore Trustpilot Team
Fitness Superstore - Camberley からの回答
Dear Cord Charlton,
We're happy to hear that you had a positive experience with our service, prices, and dispatch speed. Thank you for your feedback!
Kind Regards
Fitness Superstore Trustpilot Team
Frimley/ camberley store
Frimley/ camberley store. Matt the manager could not have been more knowledgable and helpful. His attention to detail , not just about the products but the delivery considerations, was excellent. Excellent communication and service.
2026年2月17日
自発的なレビュー
Great and friendly service from Matt
Great and friendly service from Matt. Great to be able to “ try before you buy” in the showroom. All in all a very good and easy process to buy gym equipment at a good price
2026年2月17日
自発的なレビュー
Easy to place order.
2026年2月16日
Cameron was a great help
Cameron was a great help to us in choosing the right equipment. Lots of helpful information and really good choice of gear
2026年2月15日
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