Today I came into the store and was served by Aidan Mendez. I had a big order to go through, he was extremely kind and helpful throughout the whole experience. Showing me all different alternatives an... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We received good advice in the store as we worked out the gym equipment we needed. Right on time, it arrived and Brett and Tommy were excellent in their technical installation and how well they showe... もっと見る
企業が回答しました
The store is well located, has demo pieces for everything and well informed, helpful staff. Prices are competitive. A pleasant experience to deal with them.
I had an excellent experience with Aidan when purchasing a cross trainer at Fitness Superstore. He was extremely helpful, attentive and knowledgeable throughout the whole process. He gave me great a... もっと見る
企業が回答しました
企業情報
Fitness Superstore - London について
当該企業による記述
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
当該企業による記述
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
連絡先
Hyde House, The Hyde, Collindale, NW9 6LH, London, England, 英国
- 0203 3708 855
4.8
優良
70件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fitness Superstore - London からの回答
Dear Chris,
We're glad you found a good selection of treadmills to try and that you were happy with the price. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Good service
Helped by a very informative & helpful chap called Aidan.
Made the process of decision making and buying very easy for us!
Thankyou
2026年5月3日
自発的なレビュー
Fitness Superstore - London からの回答
Tee,
We're happy to hear that Aidan was informative and helpful, making your decision-making and buying process easy. We appreciate your positive feedback!
Kind Regards
Fitness Superstore North London
Professional Service
Popped into the store to see what was available.Stephen Bux professionally talked us through the different gym equipment and their benefits,without rushing or pushing us to buy. It's hard to get that type of patient service when you go into a shop these days.
After purchase, Stephen provided timely updates and assistance regarding the availability and delivery of the gym equipment.
Never tired of our endless questions, Stephen went above and beyond at every stage.
Highly recommended!
Thank you for your excellent service and guidance, Stephen.
2026年3月15日
自発的なレビュー
Fitness Superstore - London からの回答
SP,
We're happy to hear that you received patient and professional service from Stephen while choosing your gym equipment. It's great to know that the updates and assistance provided were helpful. We appreciate your recommendation and positive feedback. Thank you!
Kind Regards
Fitness Superstore Trust Pilot Team
Amazing service from Aidan today
Amazing service from Aidan today, I have been searching for the right treadmill for my gym for months and he finally helped me in finding the perfect one . Great knowledge , perfect customer service and so easy to buy . Highly recommend.
2026年4月30日
自発的なレビュー
Fitness Superstore - London からの回答
Olivia Jacobs,
We're happy to hear about the amazing service you received from Aidan! We appreciate your positive feedback regarding the product knowledge and customer service that helped you find the perfect treadmill. Thank you for your recommendation!
Kind Regards
Fitness Superstore North London
⭐️5 stars all the way for Stephen B at North London Fitness Superstore ⭐️
Amazing advice and customer service from Stephen B. at the North London Fitness Superstore. Impressive knowledge and understanding of the products and current market developments (we were looking to replace the Bowflex trainer we bought from the same store 4 years ago!).
Stephen helped us make the right choice for our needs and provided clear guidance on delivery of our new machine. A real pro - most refreshing in a landscape of very shallow technical knowledge (having spoken with competitor stores) or just not being able to discuss options with a knowledgeable human being face-to-face and try the machines. Couldn’t be happier! Thanks Stephen and team.
2026年4月25日
自発的なレビュー
Fitness Superstore - London からの回答
Akira,
We're happy to hear that you had such a positive experience! It's great to know the advice and customer service you received from Stephen was helpful in choosing the right equipment. We appreciate your feedback and are glad we could assist you.
Kind Regards
Fitness Superstore North London
Getting the right gym equipment
I needed some advice on Gym equipment, specifically an exercise bike and bench. Hugh Kelly, the Sales Advisor, asked all the right questions before making any recommendations. He was knowledgeable and certainly did not oversell, and I have purchased, what and I needed, and will very likely purchase other products. I later spoke to a friend who is a very experienced gym user, and without mentioning the brands Hugh suggested, she listed the exact same brands that he did, which is very reassuring.
2026年4月21日
自発的なレビュー
Fitness Superstore - London からの回答
Collette,
We're happy to hear that you had a positive experience and found Hugh helpful. We appreciate your feedback regarding the advice you received on the exercise bike and bench. It's great to know that you purchased what you needed and will likely purchase other products.
Kind Regards
Fitness Superstore North London
Good experience dealing with Stephen
This went well. We dealt with Stephen at north London branch who was great- very patient and helpful throughout. The installation guys all good too. We’ve had the home gym for a couple of months now and it’s all working fine no issues. I must say whoever wrote the comms for the installation emails got a bit carried away (!)
- but merely an observation. Overall good experience and I’d come back to Stephen next time.
2026年3月6日
自発的なレビュー
Fitness Superstore - London からの回答
Neil Saunders ,
We're happy to hear that you had a positive experience at the North London branch. It's great to know that Stephen was helpful and the home gym is working well. We appreciate your observation regarding the installation emails and will review them. Thank you for your feedback!
Kind Regards
Fitness Superstore North London
Very knowledgeable and professional
Aidan and Matt were excellent in advising us about the best equipment to purchase - very professional, knowledgeable and honest.
2026年4月6日
自発的なレビュー
Fitness Superstore - London からの回答
Dear Valued Customer,
We're happy to hear that the team provided excellent advice for your purchase. We appreciate your recognition of their professionalism, knowledge, and honesty.
Kind Regards
Fitness Superstore North London
Fitness Superstore were excellent from…
Fitness Superstore were excellent from start to finish. From Stephen Bux with his advice in store through to the delivery of my excellent water rower. Fitness Superstore are amazing and highly recommend by me. Thank you.
2026年4月2日
自発的なレビュー
Fitness Superstore - London からの回答
Greg Duggan,
We're happy to hear that you had an excellent experience with us, from the advice you received from Stephen in store to the delivery of your rower. We appreciate your recommendation and thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Excellent and very helpful service when…
Excellent and very helpful service when designing and purchasing equipment for my home gym
2026年3月27日
自発的なレビュー
Fitness Superstore - London からの回答
Neil,
We're happy to hear that our service was very helpful when you designed and purchased your home gym equipment. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Great selection
Great selection, friendly staff, easy parking, ordering quickly and delivery next day
2026年3月31日
自発的なレビュー
Fitness Superstore - London からの回答
Andrew,
We're happy to hear that you enjoyed our wide selection, friendly staff, easy parking, quick ordering, and next-day delivery. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Excellent assistance.
Excellent guidance and assistance from Matt Hunt in choosing and buying the right bike.
2026年3月30日
自発的なレビュー
Fitness Superstore - London からの回答
Robert Allenby,
We're happy to hear that you received excellent guidance and assistance from Matt in choosing the right bike. We appreciate you sharing your positive experience!
Kind Regards
Fitness Superstore North London
Excellent experience all round
Excellent experience all round. Good advice and good understanding of what I wanted . Very satisfied with the staff who were very knowledgeable.
2026年3月31日
自発的なレビュー
Fitness Superstore - London からの回答
Brian Hattersley,
We're happy you had an excellent experience! It's great to hear that our staff provided good advice and understood your needs. We appreciate your satisfaction and acknowledgment of their knowledge.
Kind Regards
Fitness Superstore North London
Fitness Superstore - London からの回答
Luke,
We're happy to hear that the manager was helpful and that you appreciated our selection. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Multi gym
We went to fitness superstore to buy a multi gym and a smith machine. Aidan helped us choose the equipment and gave us honest help. He was a pleasure to deal with and I would highly recommend him
2026年3月27日
自発的なレビュー
Fitness Superstore - London からの回答
Sonal,
We're happy to hear that you had a positive experience during your equipment purchase. We appreciate your kind words and are so glad that you found Aidan's assistance helpful. Thank you for the recommendation!
Kind Regards
Fitness Superstore North London
Great service and expert advice
I had a very good experience at Fitness Superstore in Colindale, North West London. There is plenty of equipment to try out, which makes it much easier to find what is right for you. The store has been there for around eight years, and the two main salesmen are excellent - very knowledgeable, helpful, and always happy to give advice. It is also great that they still take cash, and their opening hours are very convenient. I would highly recommend them to anyone looking for gym equipment.
2026年3月23日
自発的なレビュー
Fitness Superstore - London からの回答
Ethan Diamond,
We're happy to hear that you had a very good experience at our Colindale location. It's great to know that you found our equipment selection helpful and our staff knowledgeable. We appreciate your recommendation and are glad that our payment options and hours were convenient for you. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Highly recommended
Excellent range. Very helpful team. Good prices. We’ll be back
2026年3月21日
自発的なレビュー
Fitness Superstore - London からの回答
Graham ,
We're happy to hear that you had a positive experience with our selection and team! We appreciate your feedback and look forward to your return.
Kind Regards
Fitness Superstore North London
Great service, great choice.
I had been looking online for a new treadmill for some time, but couldn’t really find one with the combination of features I wanted. So, I visited the Edgware Road store to see the selection properly. Aidan was very helpful, understood my requirements, and showed me several machines that ticked the boxes. I wasn’t ready to buy at the time, but Aidan kept in touch and sent me price updates and advice. Delighted to finally buy the Sole F85. Excellent service all round.
2026年3月21日
自発的なレビュー
Fitness Superstore - London からの回答
Adam,
We're glad you found the perfect treadmill after visiting our store. It's great to know that our team member was helpful and provided excellent service. Thank you for sharing your positive experience!
Kind Regards
Fitness Superstore North London
We bought our indoor bike at Fitness…
We bought our indoor bike at Fitness Superstore in Hendon. Matt was so helpful and gave us very good advice on the best bike to buy. Delivery was excellent. I would definitely recommend this store to anyone looking for a fitness bike.
2026年3月7日
自発的なレビュー
Fitness Superstore - London からの回答
Dear Danielle,
We're happy to hear that you had a positive experience ! We appreciate your kind words about the helpful advice you received and the excellent delivery service. Thank you for recommending us!
Kind Regards
Fitness Superstore Trustpilot Team
Fitness Superstore - London からの回答
Dear SS,
We're happy to hear that you were impressed with our technical expertise and customer service. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Trustpilot Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。