Great speaking to Rebecca on Sales, she went through my order to make sure i got what i required, and then followed up after i placed the order, hopefully the delivery and installation wont take too... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I recently purchased a rowing machine from Fitness Superstore, and I’ve been genuinely impressed from start to finish. Leon was knowledgeable, patient, and took the time to explain different models wi... もっと見る
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Fitness Superstore have a comprehensive range of products both online and instore. When so much business is ONLY done on line it was refreshing that when I had issues of my own making (I ordered the w... もっと見る
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Big shout out to Dean and Dan for installing my multi gym and cross trainer! They arrived on time, couldn’t have been more helpful, installing everything very efficiently and took away all packaging.... もっと見る
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企業情報
Fitness Superstore - Northampton について
当該企業による記述
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
当該企業による記述
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
連絡先
13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ, Northampton, 英国
- 01604 673030
4.7
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Another great experience....
Another great experience with Fitness Superstore in Northampton.
I’ve been a customer for many years and have never had a bad experience. I visited this morning to look at some additional cardio equipment for my home gym and was welcomed by Richard, who was very knowledgeable, helpful and not at all pushy.
He answered all my questions, and after leaving to consider my options, I contacted him later in the day to place my order. He was very quick to reply and made the whole process easy from start to finish.
Highly recommended.
2026年6月24日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Jack Brown,
We're delighted to hear about your consistently positive experiences with us over the years. We're especially glad that our team member provided knowledgeable and helpful service, making your recent purchase of cardio equipment a smooth process. We appreciate your high recommendation!
Kind Regards
Fitness Superstore Northampton
Very helpful in helping me find the…
Very helpful in helping me find the right piece of equipment for me and knowledgeable about the products. Very friendly and would recommend.
2026年6月14日
Fitness Superstore - Northampton からの回答
Dear Caroline Truby,
We're glad our team helped you find the right equipment and provided knowledgeable, friendly service. We appreciate your recommendation!
Kind Regards
Fitness Superstore Northampton
Fitness Superstore - Northampton からの回答
Dear Nicola Bullock,
We are so glad you had a great experience with us! Thank you for your kind words.
Kind Regards
Fitness Superstore Northampton
good service and knowledge from Richard
2026年6月21日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Bird,
We appreciate your kind words about our service and are glad that you found Richard to be helpful and knowledgeable.
Kind Regards
Fitness Superstore Northampton
Unfortunately the wrong item was…
Unfortunately the wrong item was delivered! Asked for dumbbells and got kettlebell-
2026年6月12日
Fitness Superstore - Northampton からの回答
Dear KP,
We sincerely apologise for the mix-up with your order. We understand your frustration . We have tried to get in touch with you but had no luck . Please email delivery@fitness-superstore.co.uk for us to offer you a resolution.
Kind Regards
Fitness Superstore Trust Pilot Team
Northampton showroom
visited northampton showroom to pick up compact smith machine. Richard was very helpful and knowledgeable. the wife waited patiently on the massage chair😂. order was processed and in back of car in under 15 minutes. will definitely be visiting again for further equipment
2026年6月20日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear simon terry,
We are so pleased to hear about your positive experience at our showroom and that your visit was efficient. We appreciate you taking the time to share your feedback and look forward to your next visit!
Kind Regards
Fitness Superstore Northampton
Great website with lots of useful information
Great website with lots of useful information. Quick to despatch and very nice treadmill. Company used for delivery, were very good and kept in touch with the progress of the delivery. Great value for money.
2026年6月18日
Fitness Superstore - Northampton からの回答
Dear Brent McMurray,
We're pleased you found our website helpful and that your treadmill arrived quickly. We appreciate your positive feedback on the delivery and value!
Kind Regards
Fitness Superstore Northampton
Good showroom and staff.
Came in without any prior announcement looking for a home treadmill. Welcomed in and helped by Leon, who made things very easy indeed. That was yesterday and I now have my treadmill at home and working 24hrs later. Great service. Would recommend.
2026年6月17日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Martin Waters,
We're so happy to hear about your excellent experience finding a treadmill and the quick delivery. We appreciate your kind words and recommendation!
Kind Regards
Fitness Superstore Northampton
No problems at all
No problems at all, good quality weights and delivery was quick, cant fault them excellent.
2026年6月12日
Fitness Superstore - Northampton からの回答
Dear Pauline Bassett,
We're delighted to hear you're pleased with the quality and quick delivery. Thank you for your excellent feedback!
Kind Regards
Fitness Superstore Northampton
The equipment we ordered is excellent…
The equipment we ordered is excellent and the installation great. Thanks to Jordan from their Northampton Store.
2026年6月16日
Fitness Superstore - Northampton からの回答
Dear customer,
We are so pleased to hear you are happy with your equipment and the installation. Thank you for sharing your positive experience!
Kind Regards
Fitness Superstore Northampton
Fitness Superstore - Northampton からの回答
Dear Lee pearce ,
We are delighted you found our showroom to have a good range of equipment. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Northampton
Excellent in all ways
Excellent range of products well laid out. Good range of price points. Staff were very knowledgeable and obliging
2026年6月14日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Jilli Ward,
We're thrilled you found our product range excellent and our staff knowledgeable. Thank you for your kind words!
Kind Regards
Fitness Superstore Northampton
Fast delivery,great communication,once…
Fast delivery,great communication,once again a happy customer,will definitely know where to go for another order, many thanks 5*****+
2026年6月8日
Fitness Superstore - Northampton からの回答
Dear Stewart Inman,
We're so pleased to hear about your fast delivery and great communication. We appreciate your kind words and look forward to your next order!
Kind Regards
Fitness Superstore Trust Pilot Team
Fitness Superstore - Northampton からの回答
Dear Henry Bareham,
We're glad you enjoyed your experience. We appreciate your kind words about our service.
Kind Regards
Fitness Superstore Trust Pilot Team
Fitness Superstore - Northampton からの回答
Dear Peter Perry,
We are so glad you had a brilliant experience with us. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Great choice and good prices
Great choice of treadmills to try out. No pressure selling and left to try out for as long as we wanted. Hugh was very helpful - Great product knowledge and insight into the various options. Went for a life fitness model in the end to save the aging knees. Good not to be tied into apps/subscriptions etc - would rather spend the money on better engineering! Great price too - delivery, assembly and mat all in the deal - and it was the lowest in the country as I checked….
Slight hiccup on delivery - was supposed to come on a Wednesday but for some reason the delivery company changed to the Thursday. However the delivery team was great - arrived ahead of schedule and phoned in advance. They unpacked and assembled the treadmill quickly and with no mess - even though it was tipping down!
Overall a good experience and happy with the purchase - also quick responses to any queries etc.
2026年6月8日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Paul Rogers,
We are so pleased to hear you had such a positive experience trying out our treadmills and appreciated the no-pressure approach. It is wonderful to know our team member provided excellent product knowledge.
We regret to hear that there was an unexpected change of delivery date, but are glad that the team handled the assembly efficiently despite the weather. Thank you for your kind words.
Kind Regards
Fitness Superstore Northampton
Excellent delivery and great product
Excellent delivery and great product. Solid and very functional treadmill. Ideal for my physical rehabilitation
2026年6月2日
Fitness Superstore - Northampton からの回答
Dear Andrew Gale,
We're delighted to hear the you're happy with your treadmill, and that the delivery service was great! Thank you for taking the time to leave a review.
Kind Regards
Fitness Superstore Northampton
Great service from Fitness Superstore, letdown by courier
Had a very positive experience visiting the Northampton store. Leon looked after us very well. Very accommodating and helpful. We placed an order with Leon for delivery a couple of days later but was let down terribly by the courier company. In each phone call or email with the couriers they gave a different story as to why they had been unable to deliver the product.
Whilst this experience was extremely frustrating and inconvenient, with the help of Lisa who invested a lot of time in the background she arranged a second Leg Press to be shipped to us on an overnight delivery. We are very happy with our product and the service provided by all at Fitness Superstore. The only reason we haven’t given five stars is because the courier experience was quite shocking.
2026年6月3日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Stuart,
We are happy to hear about your positive experience with our team members. We sincerely regret the issues you faced with the courier service and appreciate your patience. We are glad Lisa could resolve the delivery situation, and you are enjoying your product.
Kind Regards
Fitness Superstore Northampton
Fantastic quality weights and Olympic…
Fantastic quality weights and Olympic bar. Great quality and Fast delivery. Easy and confident purchase experience
2026年5月29日
Fitness Superstore - Northampton からの回答
Dear Mr peter goodwin,
We're so glad you had a great experience with us. Thank you for your positive feedback and we hope you enjoy your new equipment!
Kind Regards
Fitness Superstore Northampton
We had a great experience shopping at…
We had a great experience shopping at fitness superstore today, exceptional service from Max.
2026年6月6日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Sat,
We're so glad you had a great experience shopping with us and appreciate your kind words.
Kind Regards
Fitness Superstore Northampton
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