Great speaking to Rebecca on Sales, she went through my order to make sure i got what i required, and then followed up after i placed the order, hopefully the delivery and installation wont take too... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I recently purchased a rowing machine from Fitness Superstore, and I’ve been genuinely impressed from start to finish. Leon was knowledgeable, patient, and took the time to explain different models wi... もっと見る
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Fitness Superstore have a comprehensive range of products both online and instore. When so much business is ONLY done on line it was refreshing that when I had issues of my own making (I ordered the w... もっと見る
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Big shout out to Dean and Dan for installing my multi gym and cross trainer! They arrived on time, couldn’t have been more helpful, installing everything very efficiently and took away all packaging.... もっと見る
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企業情報
Fitness Superstore - Northampton について
当該企業による記述
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
当該企業による記述
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
連絡先
13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ, Northampton, 英国
- 01604 673030
4.7
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Max was very helpful and guiding us…
Max was very helpful and guiding us with what our requirements were. Tried different models and Max was there to answer all our questions. Very happy with his service.
Would definitely recommend Fitness Superstore. Thank you
2026年5月13日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Lynn,
We're happy to hear that you found Max to be helpful in guiding you to find what you needed. It's great that he was able to answer your questions. We appreciate your recommendation and positive feedback!
Kind Regards
Fitness Superstore Northampton
Leon was very helpful when we were…
Leon was very helpful when we were choosing the product we wanted. Looking forward to it being installed, thanks again.
2026年5月12日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Simon,
We're happy to hear that you found our assistance helpful when choosing your product! We appreciate your feedback and hope you enjoy the installation.
Kind Regards
Fitness Superstore Trust Pilot Team
yet again here we go .1 more day and i…
yet again here we go .1 more day and i am sending it back ,i contacted there customer service,they gave me email to send stuff to as i did.now today i get the manufacturer deals with its own machines and that they have passed my message on to them so yet another day wasted.why did they not give me the manufactuers email as they are doing nothing in reality,will find it today and make it clear i will not buy there products from this shop again,also i remmber when i brought my first one and had to thread the cables etc but this one they were done already so not sure if this is brand new.will be making inquiries with other sellers.i do not recommend buying from this shop ,so now was delivered in 2 weeks not 2 to 4 days and still cannot use.useless and have now decided to find manufacter and talk to them direct.fitness superstore rubbish
2026年5月11日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Stuart
Thank you for taking the time to share your feedback, and I’m very sorry to hear about your experience. I completely understand how frustrating this must have been, especially with the delays and the inconvenience caused.
Please be assured that we are in communication with both yourself and BH Fitness to get this resolved as quickly as possible. BH Fitness will be in touch shortly to arrange a suitable date and time for an engineer visit.
We sincerely apologise for the issues you’ve encountered. We always aim to resolve matters as quickly as we can; however, as we do not hold parts for this particular brand, we have to liaise directly with the manufacturer, which can unfortunately add some delay.
Thank you for your patience while we work to put this right.
Kind regards,
Fitness Superstore Team TrustPilot Team
Tom Holding has been extremely helpful…
Tom Holding has been extremely helpful with the ordering of my equipment for my new home gym. He has made sure that the delivery and installation process is seamless. Would highly recommend this Company if you are looking to set up a home gym.
2026年5月11日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Monica Whitefield,
We're happy to hear that Tom was helpful during the ordering process for your new home gym equipment. Thank you for your recommendation!
Kind Regards
Fitness Superstore Trustpilot Team
Home Treadmill
Great service from Max when buying a home treadmill, easy and seamless from start to finish.
2026年5月10日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Truthsayer Q,
We're happy that purchasing a home treadmill was easy and seamless for you. We appreciate your positive feedback regarding our service.
Kind Regards
Fitness Superstore Northampton
Thanks Max great service
Thanks Max great service. Went through everything and showed us different running machines. Placed order and being delivered Tuesday! Thanks so much
2026年5月9日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Nav Goodridge ,
We're happy to hear that you had a great experience in store! It's wonderful that the service was helpful in choosing your running machine. We appreciate your order and thank you for your feedback.
Kind Regards
Fitness Superstore Northampton
Great service
Max was incredibly helpful, informative and allowed us to shop without feeling pressured to buy.
Great and friendly service
2026年5月9日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Debbie Coates,
We're happy to hear that you found our service great and friendly. We appreciate that you felt no pressure to buy and that Max was helpful and informative.
Kind Regards
Fitness Superstore Northampton
Excellent service...showed equipment…
Excellent service...showed equipment and accessories, able to try out and friendly and knowledgeable staff.
Was helped by Max @ Northampton who was great.
2026年5月9日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Ady,
We're happy to hear about the excellent service you received, including the equipment demonstration and the team's knowledge. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Northampton
Fitness Superstore - Northampton からの回答
Dear Mr Hill,
Thank you for taking the time to leave a review and we're glad to hear that the team were very professional. We hope you enjoy your new equipment.
Kind Regards,
Fitness Superstore Northampton
Great service with full support
2026年3月18日
Fitness Superstore - Northampton からの回答
Dear MALGORZATA PRZEWOZNIAK,
We are happy to hear that you received great service and full support from our team; we appreciate your positive feedback.
Kind Regards
Fitness Superstore Northampton
We visited the site and Max was very…
We visited the site and Max was very helpful in allowing us to try the treadmill and convinced us within minutes to make a decision on the item. Max has always been swift in reply to any of our query which is quite helpful.
2026年4月16日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Jiten,
We're happy to hear that Max was helpful in assisting you with your treadmill purchase. It's great that he was swift in replying to your queries. We appreciate your feedback!
Kind Regards
Fitness Superstore Northampton
Ordered 1st kettlebell can on time the…
Ordered 1st kettlebell came on time the 2nd had a slight delay but they kept me updated. Both of these are excellent and are the same type I use at my gym sessions 👍
2026年5月5日
Fitness Superstore - Northampton からの回答
Dear Andy,
We're happy to hear that you find the kettlebells excellent and similar to the ones at your gym. We appreciate your patience regarding the delay. Thanks for the positive feedback!
Kind Regards
Fitness Superstore Northampton
Product as described and the delivery…
Product as described and the delivery team could not have been better.
2026年5月3日
Fitness Superstore - Northampton からの回答
Dear Brooks Andrew,
We're happy to hear that the product met your expectations. We appreciate you acknowledging our delivery team's excellent service! Thanks!
Kind Regards
Fitness Superstore Trust Pilot Team
Great experience
Max was really helpful working through options and giving us time to consider what was right for us. The showroom is well set out with a ‘no hassle’ approach allowing us to look around and see all the amazing kit available. Great experience and purchase exactly what we wanted. Thanks.
2026年5月4日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Sally Smith,
We're happy that you found the showroom team helpful and appreciated the no-pressure environment. It's great to hear that you were able to find exactly what you wanted. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Northampton
Excellent customer service from Max
Excellent customer service from Max. Knowledgeable about the products and helpful getting everything sorted for delivery so quickly. Second time purchasing here and Max assisting us, thank you!
2026年5月3日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Lisa Wallace,
We're happy to hear about the excellent support you received. It's great that Max was knowledgeable and helpful in arranging your delivery quickly. We appreciate your repeat business!
Kind Regards
Fitness Superstore Northampton
Highly recommend
Max was extremely helpful. He answered our questions. We were able to try the equipment without any pressure to purchase.
2026年5月2日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Nicola Olive,
We're happy to hear that Max was helpful and answered your questions. We appreciate that you felt comfortable trying the equipment without pressure. Thanks for your feedback.
Kind Regards
Fitness Superstore Northampton
Max was very patient and informative
Max was very patient and informative, great place to visit, quality products highly recommend
2026年5月2日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Phillip Bailey,
We're happy to hear that you found our team patient and informative! We appreciate your feedback and are glad you enjoyed our quality products.
Kind Regards
Fitness Superstore Northampton
Great experience
Excellent selection of equipment in pleasant spacious showroom. Leon was friendly, knowledgeable and provided all the information that we needed to make a decision. The order process was swift. Overall a great experience and we would highly recommend a visit to the store.
2026年5月1日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Jane Haynes,
We're happy you found a great selection of equipment in our showroom. It's great to hear that Leon was friendly and knowledgeable, providing the information needed to make a decision. We appreciate your recommendation to visit our store!
Kind Regards
Fitness Superstore Northampton
Very friendly and extremely…
Very friendly and extremely knowledgeable. Would definitely recommend fitness superstore, especially the Northampton branch, shout out to Max for your help.
2026年4月30日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Callum,
We're happy to hear about your positive experience at the Northampton branch! We appreciate your kind words regarding the team's knowledge and friendliness. Thank you for your recommendation!
Kind Regards
Fitness Superstore Northampton
Leon was really helpfull pointing us…
Leon was really helpfull pointing us towards an appropriate piece of kit. Delivered on time and constructed. All good
2026年3月18日
自発的なレビュー
Fitness Superstore - Northampton からの回答
Dear Jeff,
We're happy to hear that you found the assistance helpful and that your order was delivered and built to your satisfaction. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Northampton
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