Fixflo レビュー 219

I was a bit hesitant at the start but I’m really getting to grips with it now and I really like it. Customer service is always there to help and get back to you really quickly. A big thank you to Anjali, who answered all my queries very quickly and I great detail. 5 stars Anjali.

Excellent customer service and their reporting tools are help simplify any maintenance issues we occur. Glad to be a client!

Verity was excellent in her handling of our time critical issue.

Monika has been super helpful! Thank you

Recently onboarded with Fix Flo to manage all of our property maintenance and compliance, it was really easy to set up and the fix flo team have been brilliant especially Tom and Lia who have gone above and beyond to help us throughout the process.
We are really impressed with the online system and have received really good feedback from tenants and landlords!

Thank you for all your help.

HG Premier Lettings

Rubbish. Haslams in Reading, letting agents, recommended these for fridge freezer repair. I cannot navigate the website. I will smash my overly frosty fridge, buy another one, and dock the landlord the monies. This is ridiculous in the extreme.

I have dealt with the supportfrom Fixflo and Monika Taylor reached out and she was very repsonsive and supportive. Great to know there is on hand personel support and not just a portal.

Monika Tailor was really helpful ad efficient in getting me access back to my fixflo account.

How many unnecessary links do you want to put in this chain. This has over complicated a simple process, It is not user friendly & does not work for me as a landlord.
I can guess whats coming next "REACH OUT TO OUR TEAM FOR HELP". I dont need help, i dont want to "reach out" & this shouldnt need a "team". Just send me an email when something needs repairing & ill send you an email back when the job is done...

Yet another obstacle to over come, why the hell have you incorporated this stupid link expired system, I despise using fixflo at the best of times, now another reason to avoid, back to messaging tenants, definitely hope non of the other letting agent take this on.

Isaac and Lia were so responsive, professional and helpful at all times. Nothing was too much trouble, and we are now looking forward to using Fixflo on a daily basis! Thank you :)

We’ve recently onboarded with Fixflo. It’s a fantastic system and the automations are going to save us a huge amount of time and stres!

Fixflo is the reporting system for my managing agent Trinity Management who are trying to get me registered onto their site using the Fixflo software, unfortunately despite using separate three email addresses for me to do so their invitation, all three of them have failed to reach me. Over to you Fixflo

Despite the difficulties, the Fixflo team rose to the challenge, providing the highest quality of services. I would highly recommend.

I first started using Fixflo as a letting agent in 2020. It was fantastic to use as a letting agent and nearly everything worked on that side from a desktop.
Tenants and landlords were struggling with it slightly though.

I have since left being a letting agent and am now a contractor. The contractor side of it on the PC is okay at best, but their contractor app is abysmal.

The app constantly crashes, doesn't load up, issues go missing off the dashboard, comments say they are sent but end up not being recieved.

Fixflo have a 'support' team, but it is a team of people who may not even exist as they very rarely will even acknowledge emails regarding technical issues, let alone fix them. As a letting agent, they were quick to respond and very helpful, but now as a contractor I have the feeling they don't care because I'm not a paying customer.
As a letting agent, you need happy contractors but if you go anywhere near Fixflo, you can guarantee they won't be happy.
The constant hard work to use their app is making working for letting agents who use Fixflo more hassle than it is worth!

Helpful and efficient

Always happy to help. The platform has allowed us to expand our business and onbaord new portfolios with ease.

The response was timely and the information given useful. Thanks Alex!