We had problems with a garage not accepting our ShellMax card. I contacted Cordelle and she called Esso to find out what the issue is and resolved the query quickly. I was very impressed with the... ãã£ãšèŠã
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Hi What a great introduction by Alison as our new CS associate. She may be doubting that intro currently though because since she made her introductions we've had a few card holder issues, which... ãã£ãšèŠã
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Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... ãã£ãšèŠã
Amber has been absolutely fantastic. She responds incredibly quickly, and even when I feel like I'm asking a lot or being a bit of a pain, she's always patient, upbeat and genuinely happy to help. She... ãã£ãšèŠã
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ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner
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Nethan Street, Nethan Street, ML1 3TF, Motherwell, è±åœ
- 01367704910
- info@fleetmaxxsolutions.co.uk
- www.fleetmaxxsolutions.co.uk
4.6
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Great customer service
Our account manager explained everything very clearly before we agreed to signing up, and since we have opened our account the communication has been very easy. The card is easy to use and accepted widely. Invoice process is clear.
2025幎9æ30æ¥
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Fleetmaxx Solutions ããã®åç
Thank you so much for taking the time to share your fantastic feedback! ð
Weâre delighted to hear that youâve had such a positive experience with Becky and our Whitstable team. Clear communication and great service are exactly what we aim to deliver to every Fleetmaxx customer â from sign-up to everyday use.
Itâs great to know youâre finding the fuel card simple, widely accepted, and that our invoicing process is helping keep things straightforward. We really appreciate your trust in Fleetmaxx Solutions and look forward to supporting your business for many years to come.
Kind regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions â Whitstable
whitstable.fleetmaxxsolutions.co.uk
Very helpful to open an account andâŠ
Very helpful to open an account and passes on useful information
2025幎10æ1æ¥
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Fleetmaxx Solutions ããã®åç
Hi Christopher,
Many thanks for the 5 star review! We do our best to provide you with all the information you might find useful, but if you ever need anything else, we're always at the end of the phone.
Thanks again,
Philip Storm
Digital Marketing Coordinator
Becky has helped our company sort outâŠ
Becky has helped our company sort out fuel cards with ease, very attentive and responds to all emails.
2025幎11æ10æ¥
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Fleetmaxx Solutions ããã®åç
Hi Stephen,
Thank you so much for taking the time to share your feedback. Weâre delighted to hear that Becky was able to make the process of setting up your fuel cards so straightforward. She takes great pride in providing attentive, efficient support to every customer, and your comments mean a lot to her and the whole Whitstable team.
At Fleetmaxx Solutions, weâre proud to be your trusted partner for fuel card services â delivering competitive prices, transparent billing, and friendly, personal support every step of the way.
Many thanks again for choosing Fleetmaxx.
Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions â Whitstable
whitstable.fleetmaxxsolutions.co.uk
Great customer service from RebeccaâŠ
Great customer service from Rebecca Hinton following our call from Friday. Big thank you for answering all my questions regarding my fuel account, and suppling me with lots of information regarding the difference within the fuel cards and costs.
2025幎11æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Hi there,
Thank you for taking the time to share your experience with us â your feedback really means a lot. Weâre delighted to hear that Rebecca was able to provide you with such great service. As one of our dedicated Business Development Managers here in Whitstable, she takes real pride in helping our customers find the best fuel card and fleet cost-saving solutions for their businesses.
At Fleetmaxx Solutions, weâre committed to offering transparent pricing, personal account management, and genuine support every step of the way â so itâs always rewarding to know when our teamâs efforts make a difference.
Thanks again for choosing Fleetmaxx Solutions. We truly value your business and look forward to supporting you and your fleet for many years to come.
Kind regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions â Whitstable
whitstable.fleetmaxxsolutions.co.uk
Excellent very professional âŠ
I recently had to contact Fleetmax regarding an issue with an account, I was passed through to James who handled my issue throughout. Over numerous phone contacts James displayed a very professional and caring manner. He fully understood my situation and he resolved the issues in a very timely and respectful way. Thank you Fleetmax and thank you James
2025幎11æ4æ¥
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Fleetmaxx Solutions ããã®åç
Thank you, Peter, for taking the time to share such kind feedback. Weâre delighted to hear that James and our Whitstable team were able to assist you so efficiently. Delivering friendly, professional support is what weâre all about at Fleetmaxx Solutions. Weâll be sure to pass your appreciation on to James â heâll be thrilled to know he made a difference!
Regards
Steve Clarke - Marketing Manager
Fleetmaxx Solutions Whitstable
whitstable.fleetmaxxsolutions.co.uk
Terrible Customer Service .StillâŠ
Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards.
He was Calling me Everyday to Join there network For Fuel Cards.
Once Joined have issues with over charged statement and understanding it
Still have not Heard back from him or any Company Representative.
Really Frustrating!
2025幎11æ7æ¥
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Had such a bad experience with thisâŠ
Had such a bad experience with this company, was given a quote over the phone agreed prices and thought good to go. Started using the cards and was getting calls saying they had exceeded limit, very confused as wasnt informed of limit and had explained how much fuel I required! Absolute waste of time! Awful communication, no official correspondence STAY CLEAR
2025幎10æ1æ¥
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Scarll credit to the company
Pretty new company. Operating a fleet of 3.5t vans spoken to scarll very very helpful in helping us gain fuel cards for our fleet of vans.
Credit to the company.
Thank you very much for your assistance.
2025幎10æ23æ¥
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Fleetmaxx Solutions ããã®åç
Thank you for taking the time to leave this great review for Scarll! We're glad she was able to be so helpful.
We'll pass your feedback on!
Thanks again,
Philip Storm
Digital Marketing Coordinator
Fleetmaxx Solutions - Berwick
www.fleetmaxxsolutions.co.uk/contact/berwick/
Tom has been my contact from my firstâŠ
Tom has been my contact from my first enquiry through to managing my account since then. He has been excellent
2025幎10æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you so much for taking the time to share your experience! We're delighted to hear that Tom has provided such excellent support from your first enquiry right through to managing your account. At Fleetmaxx Solutions, we take great pride in delivering personal, ongoing service to help our customers reduce their fuel and fleet costs. Weâll be sure to share your kind words with Tom â feedback like this really makes a difference.
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Great
Chris is our account manager and is so helpful and is saving our business money! Great customer service and always looking to help and do what's best for you.
2025幎10æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you so much for your wonderful review! ð
Weâre thrilled to hear that Chris has been such a great help to your business. Providing genuine savings and outstanding customer service is exactly what we strive for at Fleetmaxx Solutions, and itâs fantastic to know Chris is delivering just that.
We truly appreciate your feedback and continued trust in us â weâll make sure to pass your kind words on to Chris and the Ipswich team.
Kind regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions â Ipswich
ipswich.fleetmaxxsolutions.co.uk
Tom and Joe are my go too guys
Tom and Joe are my go too guys. they are super helpful and very accommodating. We received quite a big saving compared to competitors.
2025幎10æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you so much for your fantastic feedback! ð
Weâre delighted to hear that youâve experienced great service and real savings with us. Tom and Joe will be thrilled to know their support made such a positive difference.
At Fleetmaxx Solutions, we take pride in providing a personal, reliable service â and itâs great to see that reflected in your experience.
Thanks again for choosing us as your trusted fuel card partner. ðð³
Regards
Steve Clarke - Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
FleetMaxx
FleetMaxx, in particular Ryan, has delivered great customer service, always replies quickly and is extremely informative and helpful. Couldn't ask for a better service and would highly recommend!
2025幎8æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you so much for your fantastic feedback!
Weâre thrilled to hear that Ryan has provided you with such great service â heâll be delighted to know his support has made a real difference. At Fleetmaxx Solutions, we take pride in offering fast, friendly, and informative help to every customer, so itâs great to know thatâs shining through.
We really appreciate your recommendation and your continued trust in us.
Regards
Steve Clarke
Marketing Manager
Fleetmass Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
They charge double fees for issuingâŠ
They charge double fees for issuing cards, then have trouble refunding money. Prices are inflated, higher than what they quote at the beginning of the week. It often happens that the price on the invoice is 30% higher than what appears at the fuel pump. They don't respond to emails. Avoid this company.
2025幎10æ13æ¥
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Fleetmaxx Solutions ããã®åç
Hi Waldemar, weâre sorry to hear you feel youâve had a bad experience. We do make customers aware that the Keyfuels card is a diesel-only card, which means a surcharge applies when itâs used to purchase petrol.
Angela has been amazing helping me withâŠ
Angela has been amazing helping me with the fuel cards, replied straight back to my email and gave me information that i needed
2025幎10æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Hi Rachel, that's great to hear! We really appreciate the feedback and Angela will be glad you are so happy with her service.
Thanks,
Philip - Digital Marketing Coordinator
Highly recomended
Dealing with Darren was a total pleasure, he looked after us perfectly from start to finish, a gem of a guy, Highly recommended.
2025幎9æ19æ¥
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Fleetmaxx Solutions ããã®åç
Thank you so much for your kind words and for sharing your experience. Weâre delighted to hear that Darren looked after you so well from start to finish. â Weâll be sure to pass your feedback on to Darren and his line manager â they will be absolutely delighted to know their efforts made such a positive difference.
Best Regards
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Motherwell
motherwell.fleetmaxxsolutions.co.uk
Positive experience with Fleetmaxx
We already had fuel cards and i received a call from Danielle Clay at Fleetmaxx in Oct 2024 and she sent me details of what Fleetmaxx Solutions could offer. It took me quite a while to respond (June 2025!), as it was very busy workwise. Danielle was understanding of this, was patient not pushy and a friendly voice. In addition Fleetmaxx provided a bigger discount! We signed up in July 2025 and my experience so far has been positive.
2025幎7æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you for taking the time to share your experience with us. Weâre delighted to hear that Danielle was patient, supportive, and able to help you find the right solution at the right time. Itâs great to know that our bigger discounts and friendly service made the difference for your business.
Weâre pleased to have you on board with Fleetmaxx Solutions and look forward to continuing to support you with your fuel and fleet needs.
â The Fleetmaxx Solutions Team
Great Service, always helpful nothing is ever too much trouble
Have been with Fleetmaax solutions for more than a year its great to see a company who are true to there word. The savings have been accurate and working with Adam W is just easy nothing is too much trouble.
2025幎6æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thank you so much for your kind words and for being with Fleetmaxx Solutions for over a year. Weâre delighted to hear that the savings have matched your expectations and that Adam has made everything easy for you. We pride ourselves on being true to our word, so itâs fantastic to see that reflected in your experience.
We look forward to continuing to support your business for many more years to come.
Kind regards,
Steve Clarke, Marketing Manager.
The Fleetmaxx Solutions Whitstable Team
whitstable.fleetmaxxsolutions.co.uk
Amazing company to work alongside
Amazing company to work alongside, saved me a fortune in fuel alongside all my clients that also use them.
2025幎7æ23æ¥
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WORST FUEL CARD PROVIDER IN UK
WORST FUEL CARD PROVIDER IN UK!
We've been with Fleetmaxx for a number of years.
I can't say we were happy considering that their fuel card prices are far higher than some other fuel card providers. We used their cards occasionally on selected fuel stations.
You have to check every invoice they send you, because they often 'inadvertently' make a mistake of charging extra. You certainly won't be charged less, don't worry. The arrogance of some of the employees is simply shocking. They are far from a friendly comapny to do business with!
Their latest trend is charging a £30 fee for bounced Direct Debits. Although there's money in the account, enough to take the payment of the invoice via DD, they will send you an email to inform you about the bounced DD.
I guess that's the new PPE scam, trying to charge customers, with an excuse of the bounced DD.
Unfortunately it did not work with us. They refused to remove the additional charge, although we had the proof (screenshots) the account had enough funds to cover the DD. We've taken a screenshot the day before, on the day of DD and the day after. Funds were available, however, according to them a DD bounced :-).
Sadly they are not the only one. Other companies have used the same trick. Once we challenged them DD are not bouncing anymore.
Now we cancelled all the DD, all companies were reported to FCA, including the bank where our business account was at the time.
I'm sure we will eventually hear of a new 'DD scandal', similar to PPE.
THEY CANNOT BE TRUSTED!
2025幎6æ20æ¥
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We changed to fleetmaxx roughly oneâŠ
We changed to fleetmaxx roughly one year ago and it was a great move. The company as a whole are really helpful, Tom looks after our account for us and is always on hand to go above and beyond. We experienced an issue with one of our cards and one call to tom he exported all data for us to view and help deal with our issue quickly. Tom will provide us with great deals on Adblue to suit our station needs. He will send an email just checking in, knowing our account is always at the top of Tom's priority gives us huge reassurance having such a large fleet. I honestly feel like nothing is to much trouble. This hasn't gone unnoticed.
2025幎7æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Fleetmaxx Solutions ããã®åç
Thanks for the review Natalie! We're glad the effort Tom puts in hasn't gone unnoticed. He'll be glad to hear you think so highly of him.
Thanks again, we're always here if you need anything.
Philip Storm
Digital Marketing Coordinator
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