Flight Centre UK - Flight Centre Clapham レビュー 

Sam McDougall was our holiday advisor to arrange our flights, hotel accommodation and transfers for a three-week trip around Asia. We initially spoke almost a year ago to book initially and Sam gave us lots of choice, advice and great tips like booking the Shinkansen bullet train in Japan. We were delighted with her friendly, warm and professional manner and she always has the time to chat with us. As the trip near Sam updated our itinerary and made sure all the final timings were agreed etc. During our actual trip war broke out in the Middle East and despite the fact we had more than two weeks before we were due to return home, with Qatar Airways, via Doha Sam was quick to let us know that we were on her radar. A few days later she contacted us to say that she had found us a safe way to get home, via Asiana Airlines via Seoul. She literally took care of everything including an airport hotel for the layover and reassured us she would deal with the refund from Qatar Airways too. We had no time to worry, we did not feel stressed and until we started speaking to other people who were not as fortunate as us we did not fully appreciate just how amazing San is. People were being left stranded for weeks with no communication from anyone. Sam was proactive, reassuring, ultra efficient and basically she made it look effortless! She is brilliant and not only would we not hesitate to use her again, but we will be recommending her to everyone we know! We truly hope you know what an amazing asset Sam is to your company and we really want to say a massive thank you to Sam McDougall for her amazing service! She is a real star. THANK YOU SAM

Sam was helpful, pleasant and informative in securing a competitive price for my requirements and booking assistance and bulk head seats for my new hip replacement.

Sam McDougall was so helpful - she made the whole flight booking process so enjoyable and easy. I will never book online again. She found the cheapest flight option, organised an airport hotel and put everything on hold for 24 hrs so we did not feel at all rushed into making the final decision. Thank you!

Anxious to return to the UK from Australia not with Emirates via Dubai as to my outward journey, Ollie was able to find me 3 viable alternatives almost immediately, one of which I have chosen, was sympathetic to my situation and reassuring from the beginning. It is not the first time I have been satisfied with my treatment by your company and will continue to recommend and utilise your services.

Alex was quite simply brilliant. Exploring all options till we found one that ticked all the boxes. I will never book flights independently again. His patience and understanding were hugely appreciated, making what would have otherwise been a very stressful process, completely painless. Thank you, Alex!

Excellent service as per our previous visit. Alex this time as Hannah previously, helped us book our families trip to Japan which is always a little complicated due to our split flights. But again he managed to get us exactly what we asked for, a good price and within our timing requirements. Flight Centre in Clapham is highly recommended.

Visited Flight Centre Clapham to book a return flight London to Toronto Canada. Ollie Hull and Alex Riggs were both extremely helpful, knowledgeable, friendly, polite, 5 star ++ customer service with a big smile.......thank you Ollie and Alex :-)
Will be in touch should I require further assistance.

the agent in Clapham flight centre was SUPERB!!
No fuss, no fizz. clear and concise
All she advised that would be done after we left, came to pass! FAB!

Hi

Thank you for arranging our trip to Taiwan. Alex was outstanding. He was very constructive, helpful and prompt. Nothing was too much effort and he gave us some great advise for our schedule.

Had a great experience with Sam McDougall, who booked my flights efficiently and dealt with my queries in a polite and professional manner.

Alex was most helpful, pleasant, cheerful and efficient. Many thanks!

I had a good experience booking my upcoming trip to South America with Sam from Flight Center. I would recommend this service to anyone who is interested.
Ennis

Darren was a welcoming and empathic person who understood our requirement for tact with regard to the special needs of one of us. He was extremely helpful and efficient. I would certainly return if I were to require travel arrangements again.

We have just booked a holiday to Japan and can’t thank Leena enough for her help! She listened to everything we wanted and has provided us with such a great itinerary - we can’t wait to go!
We originally visited another flight centre store and was pretty unimpressed with the service, so to have someone as helpful as Leena has restored our faith in the company. Thank you!

Having not ever booked a flight halfway round the world before I was so lucky to have been told about flight centre.
Leena was so helpful and patient with me. Explaining everything step by step. I had every faith in Leena that’s why I ended up booking with her.

I'm confident that we've got the best flights for a rather complicated journey - thanks to the team at Flight Centre Clapham.

Tayla was super helpful from start to finish. She was friendly, professional, and cared about making sure everything was perfect for us. Nothing was too much trouble, and she went above and beyond to help us find the right option within our budget and she made the whole experience smooth and stress-free.

Couldn’t recommend Tayla highly enough. Thank you for making everything so easy and enjoyable!

Can't rate Leena Mangaladas highly enough. We were booking from the other side of the world and had a response to every communication the very next day. Would definitely use again.

Tremendous customer service with Leena at Clapham Flight Centre office. We (wife and I) had booked flights at Flight Centre to Australia in June for travel this December. We experienced problems submitting our Australian visa requests, so visited FC Clapham and Leena was helpful, patient and efficient in assisting us in getting Visa requests submitted and now have approval.

Sam was amazing throughout the booking process! She made every step seamless and explained everything along the way. Will definitely be going back to her again! She is a credit to her team!!