Excellent service Big up to Odette who assisted myself and my girlfriend our trip. She was very polite and patient with me when I had problems with my credit card Thank you for the amazing... もっと見る
企業が回答しました
所在地
所在地を変更Sefako Makgatho Dr, Shop U3A, Kolonnade Shopping Centre, 159 Pretoria, Montana, ZA
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very friendly agent, who made sure she found out from her more experienced colleagues if she didn't know the facts. Very helpful and I couldn't wish for a better agent. She went the extra mile.
企業が回答しました
Good day. A BIG THANK YOU to Marcèle Smith from flight center collanade mall Montana, for your professionalism and help fullness. Much appreciated. Regards Christiaan Poggenpoel
企業が回答しました
I made an online booking through Flight Centre and due to some system errors the details of the traveler did not come through correctly on the airlines side and this prevented her from boardin... もっと見る
企業が回答しました
企業情報
Flight Centre South Africa - Flight Centre Kolonnade について
当該企業による記述
Flight Centre South Africa
当該企業による記述
- Your centre for travel!
- Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.
連絡先
Sefako Makgatho Dr, Shop U3A, Kolonnade Shopping Centre, 159, Pretoria, Montana, 南アフリカ共和国
- +27870 58 94 67
4.2
ほぼ満足
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Flight Centre South Africa - Flight Centre Kolonnade からの回答
Thanks for the great review 😊
Better to book through an agent.
Very friendly agent, who made sure she found out from her more experienced colleagues if she didn't know the facts. Very helpful and I couldn't wish for a better agent.
She went the extra mile.
2025年11月29日
Flight Centre South Africa - Flight Centre Kolonnade からの回答
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Impeccable Customer Service
I made an online booking through Flight Centre and due to some system errors the details of the traveler did not come through correctly on the airlines side and this prevented her from boarding the first time. An absolute disaster as you can imagine.
I then had to cancel the ticket and rebook only to discover the same issue happened. I then went to the nearest Flight Centre branch which was in the Kolonnade at the time, and although it was not their problem to assist me, as it was booked online, Schermiel & Marcele were extremely helpful and friendly in assisting me to sort out the problem.
Schermiel followed up with me even after I had left to fetch my kids from school to ensure I received the amended flight ticket and advised she'd take her laptop home to monitor any correspondence on the matter as she understood the urgency.
Needless to say, thank you to their assistance, the traveler was able to board without an issue. I will now not even bother to book online anymore, I'll just go straight to these ladies as their service was impeccable!
Thank you for giving me faith in South African Customer Service again, something I have not been able to say in a very long time.
2025年11月5日
自発的なレビュー
Flight Centre South Africa - Flight Centre Kolonnade からの回答
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Good day.
Good day.
A BIG THANK YOU to Marcèle Smith from flight center collanade mall Montana, for your professionalism and help fullness. Much appreciated.
Regards
Christiaan Poggenpoel
2025年9月16日
自発的なレビュー
Flight Centre South Africa - Flight Centre Kolonnade からの回答
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Christiaan Poggenpoel 🙂
Excellent service
Excellent service
Big up to Odette who assisted myself and my girlfriend our trip.
She was very polite and patient with me when I had problems with my credit card
Thank you for the amazing service and very professional
2025年4月25日
自発的なレビュー
Flight Centre South Africa - Flight Centre Kolonnade からの回答
Dear Lwandiso, We're happy to hear that your trip went well. We appreciate you mentioning the assistance you received and that our service was professional, even when you experienced credit card issues. Thank you for your positive feedback. ~Thea
Happy customer
The agent was very profesional. She were friendly hand helped me till the end.
This is the second time I used them and I got my ticket with in minutes.
I will definitely use them again.
2025年5月16日
Flight Centre South Africa - Flight Centre Kolonnade からの回答
Dear Yolanda.
We appreciate your continued trust in our services and are glad you received your ticket quickly. Thank you for your positive feedback!
~Cebisile
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