Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
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Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
企業が回答しました
Plenty of flooring choice options available. Samples sent out promptly. Order process easy to follow and follow up phone call to check order and arrange delivery was efficient. Flooring delivered o... もっと見る
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Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... もっと見る
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Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... もっと見る
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当該企業による記述
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94%に回答しています
通常24時間以内に回答
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Website easy to access,if a 66 year old can manage it anyone can.if a I am in need of any more flooring I will be back pleasure

Flooring365 からの回答
Danielle made the experience quick and easy, definitely would recommend again thank you

Flooring365 からの回答
I am an old client of Flooring365 and I am very happy with their service.
They have very good quality and affordable products.

Flooring365 からの回答
Picked our samples and ordered 50sq2. Arrived as requested on a pallet with no damage. Staff very helpful. Cannot fault the flooring, went in beautiful. Only reason for no giving 5 stars is delivery charge. Would recommend

Flooring365 からの回答
Danielle in customer services was fabulous and efficient when booking my flooring delivery and making changes to my order that I had made a mistake with. Thanks

Flooring365 からの回答

Flooring365 からの回答
Danielle looked after me really well. Delivery all booked in smoothly
I can’t wait to see the flooring
Thanks

Flooring365 からの回答
Russel Kitson is the rudest man you’ll ever deal with. Terrible quality goods. No after sales support at all.
Will be the worse decision of your life…but you get what you pay for and the goods are a terrible quality.
Check the Google reviews as well
Dealing with Russel is impossible…. Look at how he replies to all the negative feedback.. very very strange indeed.
I requested some wooden floor samples which came very quickly & were packaged perfectly
It was so nice to then get an email from Chris the Sales Team Manager checking if any further help was needed
I loved the product & wanted to look at going ahead with it. Chris kindly worked out how much was needed & quoted me a price
All this service was provided quickly & has made the process such a positive experience

Flooring365 からの回答
Great customer service.
Requested some flooring samples and they arrived on time.

Flooring365 からの回答
Had a few questions before ordering the LVT which Lily was able to answer and after I placed the order i immediately got a call from Danielle to arrange delivery. Great service from both parties

Flooring365 からの回答
Thanks for the samples! I ended up not using them! But they are really good in sending us samples!

Flooring365 からの回答
Avoid this company. Their managing director Russell Kitson should really hire a sales director because he has no idea how to deal with customer issues. Wood flooring delivered covered in glue that had burst from the bottle packages together. No apology. No offer of compensation. Can’t even replace the bottle of glue as he doesn’t deliver just glue. Use this company at your own risk!

Flooring365 からの回答
Good technical help otherwise I probably would have ordered the wrong items. Fast service and clear billing

Flooring365 からの回答
I ordered 2 packs of wooden flooring
When I went to pay delivery was £85 for standard 3-5 day delivery.
I paid 335£ in total and thought I’d done everything to receive the order.
An hour after ordering online I received a phone call from flooring 365 ask me to pay another £160 to deliver in central London because I’d ordered to central London, SW6 - I thought this was extremely cheeky and in total delivery being £245 - (similar the product cost) I felt was outrageous. I asked for a refund and they said they couldn’t process this for 14 days. Leaving me with no floor boards but £335 unavailable for two weeks.
Adding the cheeky nature for the process I won’t be using flooring 365 again.

Flooring365 からの回答
While there were some initial delivery issues, I am incredibly impressed with the quality of the flooring. I can’t thank Danielle enough she truly went above and beyond with her customer service to get everything sorted. I’m so excited to see it fitted! Thank you 365 Flooring.
Amanda

Flooring365 からの回答

Flooring365 からの回答
Ordered my requirements for 40m2 of flooring talking to
Lily who was extremely helpful.

Flooring365 からの回答
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