Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
企業が回答しました
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レビュアーのコメントを見てみましょう
Plenty of flooring choice options available. Samples sent out promptly. Order process easy to follow and follow up phone call to check order and arrange delivery was efficient. Flooring delivered o... もっと見る
企業が回答しました
Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... もっと見る
企業が回答しました
Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... もっと見る
企業が回答しました
企業情報
Flooring365 について
当該企業による記述
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
連絡先
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, 英国
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4.6
優良
1372件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from Danielle
Great service from Danielle, I had ordered the wrong width of wood which was to match wood already purchased. Thankfully Danielle asked all the right questions, was very knowledgeable friendly polite and helpful and also arranged delivery to suit. Many thanks
2026年1月20日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's great to know Danielle picked up on the details and helped get everything sorted properly. It's exactly what we're here for!
The Flooring365 Team
We ordered laminate online yesterday…
We ordered laminate online yesterday and Danielle rang this morning to offer advise and arrange the delivery which is going to be next Monday so all in all a great service from the company and Danielle
2026年1月20日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's great to see everything was handled efficiently and that Danielle provided the support and guidance we always aim to deliver.
The Flooring365 Team
Flooring365 からの回答
Thanks for your review. We're pleased to hear everything went smoothly and that Danielle was able to support you along the way.
The Flooring365 Team
Excellent service
Excellent service. I ordered online. On the Monday morning I had a call from Danielle in customer service who suggested I should change the underlay that I had ordered as the one I ordered would be too thick for the flooring I ordered. She also arranged the delivery with me at the same time. I have yet to receive the flooring so unable to comment on that yet. But so far customer service has been excellent.
2026年1月19日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It’s great to know Danielle was on hand to make sure everything was right with your order from the start. We look forward to hearing what you think once your flooring arrives.
The Flooring365 Team
Great Customer Service from Danielle.
Great Customer Service from Danielle.
Ordered flooring & was quickly called to book a delivery slot.
Look forward to receiving the product.
2026年1月19日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's great to know everything was organised quickly and clearly — just how we like to do things. We hope you love your new flooring once it arrives.
The Flooring365 Team
The floor was cheap and discoloured
The floor was cheap, our first mistake. When it arrived it was discoloured when viewed from the window side of the room. Our experienced fitter was blamed for the discolouration by a totally dismissive customer care department. Wish I had seen the terrible Google reviews before buying. Never again !
2025年12月27日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. We did our best to investigate your concerns thoroughly. After speaking in detail with the manufacturer, it was confirmed that the recommended fitting guidelines hadn’t been followed — something you acknowledged in our communication.
Despite this, we offered an independent inspection to help resolve the matter fairly, which you chose not to proceed with. We’re sorry we couldn’t bring this to a resolution, but we feel we took all reasonable steps to support you.
The Flooring365 Team
Professional service
Professional courteous service which meant my rider was dealt with promptly and efficiently making my life much easier. Danielle was excellent
2026年1月15日
Flooring365 からの回答
Thanks for your review. We’re pleased to hear everything was handled efficiently and that Danielle made the process easier for you, just how it should be!
The Flooring365 Team
I'm guessing!!!!!
Great communication throughout and delivery was bang on time...however although the flooring came in undamaged condition because the boxes aren't labelled with a product name have absolutely no idea if it was the flooring I ordered!!!
2026年1月5日
Flooring365 からの回答
Thanks for your review. We’ve checked your order and can confirm you received the correct product.
While the boxes may not show the full product name, the details on the side, including size, colour and finish — match the specifications of the flooring you chose. If you have any questions at all, our team is always here to help.
The Flooring365 Team
Received sample and polite follow up…
Received sample and polite follow up phone call and advice
2026年1月9日
Flooring365 からの回答
Thanks for your review. We're glad the sample arrived promptly and that the follow-up call was helpful — it's all part of making sure you feel confident in your flooring choice.
The Flooring365 Team
Engineered flooring
Looking at flooring online, I spoke to a couple of people prior to actually ordering. The 2nd person I spoke to was Lily from Flooring365. It was lucky that I did because I would have ordered a product that was not suitable for the application I needed it for. Lily guided me through to the correct product and was friendly, helpful and knowledgeable throughout. I would highly recommend consulting her.
2026年1月15日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It’s great to hear Lily was able to point you in the right direction and help you choose the right flooring for your needs. Getting the right advice upfront makes all the difference.
The Flooring365 Team
Danielle
Danielle, who arranged the delivery of our flooring, was very helpful, knowledgeable, courteous and pleasant to talk to. I was dealt with promptly and was very happy with the service I received.
2026年1月14日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It’s great to know Danielle took care of everything with the level of professionalism and friendliness we expect. We're glad the experience was a positive one from the outset.
The Flooring365 Team
Such a fast service
Such a fast service! Ordered and within 12 hours Danielle called to arrange delivery the next day!
2026年1月14日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. We're all about getting things sorted quickly and efficiently, so it's great to know Danielle had everything lined up without delay.
The Flooring365 Team
Flooring365 からの回答
Thanks for your review. That’s exactly the kind of service we aim to provide, and it’s good to know Danielle made the experience a positive one.
The Flooring365 Team
Danielle was extremely professional and…
Danielle was extremely professional and helpful whilst arranging delivery of our order. The process has been quick and straightforward so far.
2026年1月13日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's great to know everything has been handled efficiently!
The Flooring365 Team
Flooring365 からの回答
Thanks for your review. Quick sample delivery is all part of the experience we aim to provide.
The Flooring365 Team
Danielle was excellent.
2026年1月12日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. We're pleased to hear Danielle gave you the level of service we always aim for.
The Flooring365 Team
Great products and service every time…
Great products and service every time I’ve ordered.Would highly recommend.
2026年1月12日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's always great to hear from returning customers. We really appreciate the recommendation and your continued support.
The Flooring365 Team
Gold standard
we ordered the wrong flooring on line so we visited the showroom to sort a replacement and was looked after by Lily! she gave us all the information we needed as well as space for us to make our new choice…. she was smart, chatty and very trustworthy…and gave us reassurance we would receive our credit as soon as the incorrect stock was returned … which was fantastic!!!!!!!!!!!!. I honestly cannot give Lily and flooring365 a better review! we will definitely recommend to everyone we know !!
2026年1月10日
自発的なレビュー
Flooring365 からの回答
Thanks for such a thoughtful review. It’s always great when a situation gets sorted quickly and with care, and it sounds like Lily handled everything just as she should. We're really pleased the process was reassuring and straightforward — thank you for recommending us!
The Flooring365 Team
First time using flooring 365
First time using flooring 365, ordering was easy and arranging delivery even up in Scotland was well handled by the service team
2026年1月9日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. We're glad your first experience with us went smoothly, this is exactly the kind of experience we aim to deliver for every customer!
The Flooring365 Team
Danielle was very helpful
Danielle was very helpful, instructions on delivery were clear and concise.
Painless ordering process
2026年1月8日
自発的なレビュー
Flooring365 からの回答
Thanks for your review. It's great to know everything was straightforward and that Danielle was helpful throughout the process.
The Flooring365 Team
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