Price quoted was very reasonable and the service from the packing and moving team far exceeded our expectations. They were absolutely superb and nothing was too much trouble for them. Despite the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I couldn't praise these any more than 5 star though they deserve more. Absolutely amazing experience from start to finish. Quotes, follow up, payment, dates and price then the actual move went... もっと見る
企業が回答しました
Great when reorganising our move date due to a death However, packing leaves a lot to be desired, sharp knives put in laundry powder box, bathroom toiletries left open so products are now uniseabl... もっと見る
企業が回答しました
Communication with the staff was great. Right from the survey, to provision of boxes and assistance with packing and moving the stuff. Staff were highly professional and friendly
企業情報
Fox Group (Moving and Storage) Ltd - Stourbridge について
当該企業による記述
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Mill Race Lane, DY8 1JN, Stourbridge, West Midlands, 英国
- 01384 395072
Fox Group (Moving & Storage) Ltd
4.7
優良
44件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stress free move
Used today for a removal very punctual and professional all were moved within 2 hours the 2 removal men were very helpful and friendly would definitely use again and would highly recommend
2026年3月26日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Mr. Robert Walker, for your kind words! We’re thrilled to hear that our team was punctual, professional, and able to complete your removal efficiently within 2 hours. Our team strives to provide helpful and friendly service, and we’re delighted that we met your expectations. We look forward to the opportunity to assist you again in the future.
Great moving experience
We found the whole experience ran extremely smoothly from start to finish. We had 4 men to move us, they were brilliant. Would definitely recommend
2026年3月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you Jane for your lovely feedback.
We are so pleased to hear that everything ran smoothly from start to finish and that the team made such a positive impression on moving day. It is great to know the four movers were brilliant and helped make the experience a good one for you.
We really appreciate your recommendation and wish you all the best in your new home.
Absolutely fantastic!
Absolutely fantastic crew that were accommodating and professional from end to end!
Couldn't have asked for a better experience.
2026年3月11日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you for the brilliant feedback, Josh!
We’re so pleased to hear the crew delivered such a fantastic experience and looked after you from start to finish. Your kind words about their professionalism and flexibility mean a lot.
We really appreciate you taking the time to share this!
Excellent service from start to finish
Fox Group (Moving and Storage) Ltd in Stourbridge recently handled our family move from Lichfield, and I was on the receiving end in Birmingham. From beginning to end, their service was outstanding.
The team was incredibly helpful, professional, and reassuring throughout the whole process. My daughter found the staff easy to communicate with and very organised, and when everything arrived with me, the crew were just as friendly, efficient, and careful with our belongings.
It’s rare to find a company that delivers such consistently high-quality service on both sides of a move, but Fox Group absolutely did. We’re genuinely grateful for their support and would happily recommend them to anyone looking for a reliable moving and storage company.
2026年3月5日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Jo, for such a thoughtful review. We’re so pleased to hear that your family’s move from Lichfield to Birmingham went so smoothly and that the team provided helpful, professional support from start to finish. It’s great to know the communication, organisation and care with your belongings all made a positive difference. We really appreciate your recommendation and will be sure to share your kind feedback with the whole team.
Fox were fantastic for my house move
Fox were fantastic for my house move, from the surveyor visit to the day itself. They were highly professional and extremely efficient - they packed the entire contents of my house in to a lorry in an hour and a half!
They removed a whole level of stress from the moving process and took great care in getting all my belongings in to my new home. Thank you!
2026年2月10日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you for your lovely feedback about your recent move with Fox Moving and Storage, Katy. It is great to hear that everything ran smoothly from the initial survey through to moving day.
Packing a full house in such a short time takes real teamwork, so your comments about the team’s professionalism and efficiency will mean a lot to them. I am also pleased to know that they handled your belongings with care and helped make the day less stressful.
We appreciate you choosing Fox Moving and Storage and wish you every happiness in your new home.
Fox Group is very professional
Fox Group is very professional. We have done 2 moves with them and would choose them for a 3rd.
2026年2月6日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Fox Group and are grateful to have helped with two of your moves. It means a lot to know you’d choose us again, and we’d be happy to assist you anytime in the future.
The whole team were very helpful and…
The whole team were very helpful and put me at ease given how stressful moving is. I really appreciated how friendly the team was. Would highly recommend this company.
2026年1月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Gemma. We are delighted to hear that the team were so helpful and helped put you at ease during what can be a stressful time. It is wonderful to know that their friendly approach made such a positive difference. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Very quick and efficient movers
Very quick and efficient movers, whilst still taking great care with all of our belongings. Lovely team of people - will use again.
2025年12月24日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Elliot. We are delighted to hear that the team were quick and efficient while still taking great care of your belongings. It is wonderful to know you found them a pleasure to deal with and that you would use us again. Your kind feedback is much appreciated, and we are very glad you chose Fox Moving and Storage.
So very impressed with the service…
So very impressed with the service received throughout the process. The Team are very professional and incredibly hard-working. Moving home can be stressful enough but they all really did take some of that moving day pressure away from us, going above and beyond in order to ensure that we were moved into our new home in the best time possible. Thank you so very much
2025年12月19日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Sara. We are delighted to hear how impressed you were with the service throughout the whole process. It is wonderful to know that the team’s professionalism and hard work helped take some of the pressure away on moving day and ensured everything ran as smoothly as possible. Going above and beyond for our customers is always our aim, and your kind words mean a great deal to us. Thank you for choosing Fox Moving and Storage.
All of the team were great but Mick was…
All of the team were great but Mick was exceptional. Nothing was too much trouble and always done with a smile, even when he was asked to move a pice of furniture several times.
2025年12月10日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Karen. We are very pleased to hear that the whole team were great and that Mick stood out with his exceptional service. It is wonderful to know that nothing was too much trouble for him and that he kept a smile on his face even when asked to move furniture more than once. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
First time using any sort of removals
First time using any sort of removals company and couldn't ask for a more professional and friendly team. The 3 guys that I dealt with were super helpful and considerate throughout the move. I would highly recommend them for moving house.
2025年12月3日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Ross. We are delighted to hear that your first experience using a removals company was such a positive one. It is wonderful to know that the team were professional, friendly, helpful and considerate throughout your move. Your high recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Good communication
Good communication, efficient service and a realistic price. I have used Fox removals many times and would happily recommend their services
2025年11月10日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Lisette. We are delighted to hear that you were happy with the communication, the efficiency of the service and the realistic pricing. It means a great deal to us that you have used Fox Removals many times and continue to recommend our services. We truly appreciate your loyalty and your kind feedback.
Can think of better things to do.
This was not a nice experience, we had to reschedule our move twice, on the day of the move the weather was terrible but Fox got us moved very efficiently. I would add that Fox weren’t responsible for us having to reschedule but were very helpful.
2025年11月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Bruce. We are sorry to hear that the circumstances around your move made the experience difficult, especially with the rescheduling and the terrible weather on the day. We are very pleased, however, that our team were able to help and carry out the move efficiently despite the challenges. Thank you for recognising that the delays were outside our control and for noting how helpful the team were throughout. We appreciate your feedback and are glad you chose Fox Moving and Storage.
Support throughout excellent
Support from the point of survey, extra boxes and on removal day was much appreciated. On moving day the guys were efficient, respectful and sympathetic to our special needs.
2025年11月27日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Lesley. We are very pleased to hear that you felt well supported from the initial survey through to the extra boxes and the removal day itself. It is wonderful to know that the team were efficient, respectful and sympathetic to your specific needs. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage. We’d be interested to know what we could do to make this a 5 star experience?
Excellent Service
From beginning to end the whole Fox team could not have been more prompt and helpful which together made our move less disruptive. We would definitely recommend Fox’s removal and storage service.
2025年10月31日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Mr and Mrs Waterhouse. We are delighted to hear that the team were prompt and helpful throughout and that this made your move less disruptive. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Recommended service
The 2 guys were very friendly and professional. All done efficiently and to time. Definitely worth the price we paid.
2024年10月14日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you very much for your kind feedback. We are so pleased to hear that the team were friendly, professional and completed everything efficiently and on time. It is great to know you felt the service was good value. It was a pleasure to assist with your move.
The guys who came to pack my house up…
The guys who came to pack my house up were very professional and took great care of my furniture.
My house went into storage
The guys who delivered my things to my new house were also very professional and put everything where I asked .
Both sets of guys were also very friendly and extremely helpful
2024年10月28日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you very much for sharing your lovely feedback. We are delighted to hear that both teams provided such professional service and took great care of your furniture from packing and storage through to delivery. It is wonderful to know that everything was placed exactly where you wanted it and that the teams were so friendly and helpful throughout. We really appreciate your comments and it was a pleasure to assist you with your move.
I can highly recommend Fox
I can highly recommend Fox, they arrived on the day of the move in plenty of time and very carefully and professionally moved all of our belongings. very good staff and a perfect company for your move.
2025年1月31日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Martin. We’re delighted to hear that everything went so smoothly on your moving day and that our team handled your belongings with care and professionalism. It’s great to know you were so pleased with the service and your recommendation means a great deal to us. Thank you for choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Amy. We are delighted to hear that you were so pleased with the service. Your high recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
A great move x took all the stress out of it…
A great move x took all the stress out of the move very quick and exercised great care with our possessions also very professional
2025年8月27日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Nicholas. We are delighted to hear that the team made your move stress free and handled your possessions with such care and professionalism. It is wonderful to know that everything went smoothly and we truly appreciate you choosing Fox Moving and Storage.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。