The guys were really friendly and helpful during the move. First van had issues but the office team and explained everything and kept us in the loop so we weren't stressed during our move.
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Great when reorganising our move date due to a death However, packing leaves a lot to be desired, sharp knives put in laundry powder box, bathroom toiletries left open so products are now uniseabl... もっと見る
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Marvellous efficiency! Cleared our former house promptly. Excellent value for money. Seemless move, very quick, polite, concise! Would highly recommend and couldn't have asked for better customer se... もっと見る
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I couldn't praise these any more than 5 star though they deserve more. Absolutely amazing experience from start to finish. Quotes, follow up, payment, dates and price then the actual move went... もっと見る
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企業情報
Fox Group (Moving and Storage) Ltd - Stourbridge について
当該企業による記述
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Mill Race Lane, DY8 1JN, Stourbridge, West Midlands, 英国
- 01384 395072
Fox Group (Moving & Storage) Ltd
4.8
優良
50件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication is very good
Communication is very good, packing and unpacking was fast. Very good workers
2026年6月2日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
We are delighted to hear that you were pleased with the communication from our team and that the packing and unpacking service was completed quickly and efficiently. Our crews work hard to make the moving process as smooth as possible, so it is wonderful to hear that their efforts were appreciated.
Thank you for choosing Fox and for your kind comments. We wish you all the very best in your new home.
Outstanding service.
The office were very very efficient keeping us informed all the way until the removal date.
The 3 guys who moved us were absolutely fantastic, hardest workers who went up and above with some of the furniture that required breaking down, I cannot recommend this business any higher. We are delighted with all their work and professionalism.
2026年5月29日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Paul, thank you for such a fantastic review. We are delighted to hear the office team kept you well informed throughout the process and that everything was handled efficiently from start to finish.
It is especially rewarding to hear your praise for the three crew members who carried out your move. We are pleased they were able to go above and beyond, particularly with the furniture that required dismantling, and that their hard work and professionalism made such a positive impression.
Thank you for your recommendation and kind words. They mean a great deal to the whole team, and we are delighted we could help make your move a success.
Booking easy and timely
Booking easy and timely. Removal men arrived in good time, packed the furniture promptly and professionally.
They explained everything clearly and followed instructions with no hesitation. They were polite, helpful and friendly. Despite the extremely hot weather, they managed very well. I would recommend this company to anyone.
2026年5月27日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Catherine, thank you for your wonderful review. We are delighted to hear the booking process was smooth and timely, and that the team arrived promptly and handled your furniture with such professionalism and care.
It is fantastic to know everything was explained clearly and that the crew were polite, friendly and helpful throughout the move. We especially appreciate your recognition of their hard work during the extremely hot weather conditions.
Thank you again for your recommendation and kind support. It means a great deal to everyone at Fox.
Fox Removals provided an outstanding…
Fox Removals provided an outstanding service from start to finish. Their team demonstrated exceptional professionalism, ensuring a smooth and stress-free moving experience. The value was truly impressive, offering top-tier service without compromising on quality. This was our first time using their packaging services, and we would highly recommend it as it's definitely worth the extra cost. Highly recommend for anyone seeking reliable and efficient removal services!
2026年4月28日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Balazs, for your fantastic feedback! We are delighted to hear you received outstanding service from start to finish and that the team made your move smooth and stress free.
It is great to know you found real value in the service and that the packing option was worthwhile for you. We really appreciate your recommendation and are so pleased we could deliver a reliable and efficient experience.
Thank you again for choosing Fox Removals!
All the team were professional…
All the team were professional courteous and helpful. They were so quick at packing the house and delivery the other end. True professionals that I can’t fault they really were great
2026年4月28日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you so much for your kind feedback! We are delighted to hear the team were professional, courteous and helpful throughout your move.
It is great to know the packing and delivery were carried out so quickly and smoothly. We really appreciate your comments and are glad we could provide a service you could not fault!
5 stars
The guys were super quick and helpful - made the experience as stress free as possible!
2026年4月13日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Lauren, for your kind words! We’re glad to hear that our team was able to make your experience stress-free. We appreciate your feedback and look forward to assisting you in the future.
Stress free move
Used today for a removal very punctual and professional all were moved within 2 hours the 2 removal men were very helpful and friendly would definitely use again and would highly recommend
2026年3月26日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Mr. Robert Walker, for your kind words! We’re thrilled to hear that our team was punctual, professional, and able to complete your removal efficiently within 2 hours. Our team strives to provide helpful and friendly service, and we’re delighted that we met your expectations. We look forward to the opportunity to assist you again in the future.
Great moving experience
We found the whole experience ran extremely smoothly from start to finish. We had 4 men to move us, they were brilliant. Would definitely recommend
2026年3月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you Jane for your lovely feedback.
We are so pleased to hear that everything ran smoothly from start to finish and that the team made such a positive impression on moving day. It is great to know the four movers were brilliant and helped make the experience a good one for you.
We really appreciate your recommendation and wish you all the best in your new home.
Absolutely fantastic!
Absolutely fantastic crew that were accommodating and professional from end to end!
Couldn't have asked for a better experience.
2026年3月11日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you for the brilliant feedback, Josh!
We’re so pleased to hear the crew delivered such a fantastic experience and looked after you from start to finish. Your kind words about their professionalism and flexibility mean a lot.
We really appreciate you taking the time to share this!
Excellent service from start to finish
Fox Group (Moving and Storage) Ltd in Stourbridge recently handled our family move from Lichfield, and I was on the receiving end in Birmingham. From beginning to end, their service was outstanding.
The team was incredibly helpful, professional, and reassuring throughout the whole process. My daughter found the staff easy to communicate with and very organised, and when everything arrived with me, the crew were just as friendly, efficient, and careful with our belongings.
It’s rare to find a company that delivers such consistently high-quality service on both sides of a move, but Fox Group absolutely did. We’re genuinely grateful for their support and would happily recommend them to anyone looking for a reliable moving and storage company.
2026年3月5日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Jo, for such a thoughtful review. We’re so pleased to hear that your family’s move from Lichfield to Birmingham went so smoothly and that the team provided helpful, professional support from start to finish. It’s great to know the communication, organisation and care with your belongings all made a positive difference. We really appreciate your recommendation and will be sure to share your kind feedback with the whole team.
Fox were fantastic for my house move
Fox were fantastic for my house move, from the surveyor visit to the day itself. They were highly professional and extremely efficient - they packed the entire contents of my house in to a lorry in an hour and a half!
They removed a whole level of stress from the moving process and took great care in getting all my belongings in to my new home. Thank you!
2026年2月10日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you for your lovely feedback about your recent move with Fox Moving and Storage, Katy. It is great to hear that everything ran smoothly from the initial survey through to moving day.
Packing a full house in such a short time takes real teamwork, so your comments about the team’s professionalism and efficiency will mean a lot to them. I am also pleased to know that they handled your belongings with care and helped make the day less stressful.
We appreciate you choosing Fox Moving and Storage and wish you every happiness in your new home.
Fox Group is very professional
Fox Group is very professional. We have done 2 moves with them and would choose them for a 3rd.
2026年2月6日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Fox Group and are grateful to have helped with two of your moves. It means a lot to know you’d choose us again, and we’d be happy to assist you anytime in the future.
The whole team were very helpful and…
The whole team were very helpful and put me at ease given how stressful moving is. I really appreciated how friendly the team was. Would highly recommend this company.
2026年1月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Gemma. We are delighted to hear that the team were so helpful and helped put you at ease during what can be a stressful time. It is wonderful to know that their friendly approach made such a positive difference. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Very quick and efficient movers
Very quick and efficient movers, whilst still taking great care with all of our belongings. Lovely team of people - will use again.
2025年12月24日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Elliot. We are delighted to hear that the team were quick and efficient while still taking great care of your belongings. It is wonderful to know you found them a pleasure to deal with and that you would use us again. Your kind feedback is much appreciated, and we are very glad you chose Fox Moving and Storage.
So very impressed with the service…
So very impressed with the service received throughout the process. The Team are very professional and incredibly hard-working. Moving home can be stressful enough but they all really did take some of that moving day pressure away from us, going above and beyond in order to ensure that we were moved into our new home in the best time possible. Thank you so very much
2025年12月19日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Sara. We are delighted to hear how impressed you were with the service throughout the whole process. It is wonderful to know that the team’s professionalism and hard work helped take some of the pressure away on moving day and ensured everything ran as smoothly as possible. Going above and beyond for our customers is always our aim, and your kind words mean a great deal to us. Thank you for choosing Fox Moving and Storage.
All of the team were great but Mick was…
All of the team were great but Mick was exceptional. Nothing was too much trouble and always done with a smile, even when he was asked to move a pice of furniture several times.
2025年12月10日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Karen. We are very pleased to hear that the whole team were great and that Mick stood out with his exceptional service. It is wonderful to know that nothing was too much trouble for him and that he kept a smile on his face even when asked to move furniture more than once. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
First time using any sort of removals
First time using any sort of removals company and couldn't ask for a more professional and friendly team. The 3 guys that I dealt with were super helpful and considerate throughout the move. I would highly recommend them for moving house.
2025年12月3日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Ross. We are delighted to hear that your first experience using a removals company was such a positive one. It is wonderful to know that the team were professional, friendly, helpful and considerate throughout your move. Your high recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Good communication
Good communication, efficient service and a realistic price. I have used Fox removals many times and would happily recommend their services
2025年11月10日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Lisette. We are delighted to hear that you were happy with the communication, the efficiency of the service and the realistic pricing. It means a great deal to us that you have used Fox Removals many times and continue to recommend our services. We truly appreciate your loyalty and your kind feedback.
Can think of better things to do.
This was not a nice experience, we had to reschedule our move twice, on the day of the move the weather was terrible but Fox got us moved very efficiently. I would add that Fox weren’t responsible for us having to reschedule but were very helpful.
2025年11月20日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Bruce. We are sorry to hear that the circumstances around your move made the experience difficult, especially with the rescheduling and the terrible weather on the day. We are very pleased, however, that our team were able to help and carry out the move efficiently despite the challenges. Thank you for recognising that the delays were outside our control and for noting how helpful the team were throughout. We appreciate your feedback and are glad you chose Fox Moving and Storage.
Support throughout excellent
Support from the point of survey, extra boxes and on removal day was much appreciated. On moving day the guys were efficient, respectful and sympathetic to our special needs.
2025年11月27日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Lesley. We are very pleased to hear that you felt well supported from the initial survey through to the extra boxes and the removal day itself. It is wonderful to know that the team were efficient, respectful and sympathetic to your specific needs. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage. We’d be interested to know what we could do to make this a 5 star experience?
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