The guys were really friendly and helpful during the move. First van had issues but the office team and explained everything and kept us in the loop so we weren't stressed during our move.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great when reorganising our move date due to a death However, packing leaves a lot to be desired, sharp knives put in laundry powder box, bathroom toiletries left open so products are now uniseabl... もっと見る
企業が回答しました
Marvellous efficiency! Cleared our former house promptly. Excellent value for money. Seemless move, very quick, polite, concise! Would highly recommend and couldn't have asked for better customer se... もっと見る
企業が回答しました
I couldn't praise these any more than 5 star though they deserve more. Absolutely amazing experience from start to finish. Quotes, follow up, payment, dates and price then the actual move went... もっと見る
企業が回答しました
企業情報
Fox Group (Moving and Storage) Ltd - Stourbridge について
当該企業による記述
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Mill Race Lane, DY8 1JN, Stourbridge, West Midlands, 英国
- 01384 395072
Fox Group (Moving & Storage) Ltd
4.8
優良
50件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
From beginning to end the whole Fox team could not have been more prompt and helpful which together made our move less disruptive. We would definitely recommend Fox’s removal and storage service.
2025年10月31日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Mr and Mrs Waterhouse. We are delighted to hear that the team were prompt and helpful throughout and that this made your move less disruptive. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Recommended service
The 2 guys were very friendly and professional. All done efficiently and to time. Definitely worth the price we paid.
2024年10月14日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you very much for your kind feedback. We are so pleased to hear that the team were friendly, professional and completed everything efficiently and on time. It is great to know you felt the service was good value. It was a pleasure to assist with your move.
The guys who came to pack my house up…
The guys who came to pack my house up were very professional and took great care of my furniture.
My house went into storage
The guys who delivered my things to my new house were also very professional and put everything where I asked .
Both sets of guys were also very friendly and extremely helpful
2024年10月28日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you very much for sharing your lovely feedback. We are delighted to hear that both teams provided such professional service and took great care of your furniture from packing and storage through to delivery. It is wonderful to know that everything was placed exactly where you wanted it and that the teams were so friendly and helpful throughout. We really appreciate your comments and it was a pleasure to assist you with your move.
I can highly recommend Fox
I can highly recommend Fox, they arrived on the day of the move in plenty of time and very carefully and professionally moved all of our belongings. very good staff and a perfect company for your move.
2025年1月31日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Martin. We’re delighted to hear that everything went so smoothly on your moving day and that our team handled your belongings with care and professionalism. It’s great to know you were so pleased with the service and your recommendation means a great deal to us. Thank you for choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Amy. We are delighted to hear that you were so pleased with the service. Your high recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
A great move x took all the stress out of it…
A great move x took all the stress out of the move very quick and exercised great care with our possessions also very professional
2025年8月27日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Nicholas. We are delighted to hear that the team made your move stress free and handled your possessions with such care and professionalism. It is wonderful to know that everything went smoothly and we truly appreciate you choosing Fox Moving and Storage.
Mick and his team moved us this week…
Mick and his team moved us this week over 4 days, they were amazing and a great team. I would recommend them to anyone. Whatever the company pay them they deserve more.
2025年10月3日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Scott. We are delighted to hear such wonderful feedback about Mick and his team. It is fantastic to know they made your four day move a positive experience and that you would recommend them to others. We will make sure your kind words are shared with them, and we truly appreciate you choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you for sharing your experience! We’re glad to hear your move went smoothly, and we appreciate you choosing Fox Moving. Our team is always here to help with your future moving needs.
The Fox team were on time and very…
The Fox team were on time and very helpful throughout. Their communication was excellent throughout with messages to let us know when they would arrive at both ends.
2025年8月19日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Ben. We are so glad to hear that you found our team helpful and that the communication kept you at ease during your move. Being punctual and keeping our customers informed are very important to us, so it is great to know that this made a difference for you. We truly appreciate you choosing Fox Moving and Storage.
Great when reorganising our move date…
Great when reorganising our move date due to a death
However, packing leaves a lot to be desired, sharp knives put in laundry powder box, bathroom toiletries left open so products are now uniseable
2025年8月21日
Fox Group (Moving and Storage) Ltd - Stourbridge からの回答
Thank you, Sarah, for taking the time to share your feedback. We’re truly sorry to hear of your loss and were glad we could support you in reorganising your move during such a difficult time.
We regret that aspects of the packing did not meet your expectations. Your comments regarding the handling of items have been noted and will be shared with our team so that we can review and reinforce our packing standards.
We appreciate you bringing this to our attention, as it helps us to improve, and we do hope we can restore your confidence in us moving forward.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。