Frank Pet Insurance レビュー 

Frank Pet Insurance からの回答

2026年6月11日

Hi Sheena,

Thank you for your lovely review. We’re really pleased to hear you found the claims process so efficient.

We know claims can come at stressful times, so it’s great to know we made things quick and straightforward for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月10日

Hi Anne-Marie.

Thank you for your lovely review.

We’re really pleased to hear you found the claims process straightforward and that your settlement was handled swiftly.

We know making a claim can feel stressful, so it’s great to know we kept things simple and efficient for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月9日

Hi there,

Thanks so much for your review. We’re really pleased to hear you’ve had a great experience with our claims process and that payments have been fast.

We know how important it is to keep things simple and efficient when your pet needs care, so it’s lovely to know we’ve delivered that for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月8日

Hi there,

Thanks so much for your review. We’re really pleased to hear you found setting up your policy easy and straightforward.

We like to keep things simple, clear and no-nonsense from the very start, so it’s great to know the process worked well for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月5日

Hi Lucy,

Thank you for your lovely review. We’re really pleased to hear you were impressed with the service, communication and speed of your claim.

We work hard to keep the process easy and efficient, so it’s great to know everything felt straightforward for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月3日

Hi Liz,

Thank you for your lovely review. We’re so pleased to hear you’re happy with the service, communication and how quickly your claim was sorted.

We know claims can come at stressful moments, so it’s great to know we could make things feel simple and straightforward for you.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月3日

Hi Willow!

Thank you for your lovely review. We’re really pleased to hear you found the policy good value and the details easy to understand.

Insurance can feel like a bit of a minefield, so we work hard to keep things clear, simple and no-nonsense from the start. Welcome to Frank.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月3日

Hi there,

Thank you for your great review. We’re really pleased to hear you found the claims process efficient and that payment was made promptly.

We know a smooth claim can make a big difference, especially when your pet needs care, so it’s lovely to know we delivered when it mattered.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年6月1日

Hi Yvonne, thank you for your review. We have a very fast claims process once all relevant documents are received.

Frank Pet Insurance からの回答

2026年5月29日

Hi there,

Thanks so much for your kind review. We’re really pleased to hear your claim was handled quickly, communication was clear when you needed us, and any issues were resolved within a good timeframe.

We know claims can feel a bit daunting at first, so it’s great to hear the process worked well once you got going. If you ever need help, please contact us at info@frankpetinsurance.co.uk.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月22日

Hi Janet, thank you for your lovely feedback.

Our team is always happy to help wherever we can! Simply contact info@frankpetinsurance.co.uk and an agent will get back to you very quickly during working hours.

Frank Pet Insurance からの回答

2026年5月22日

Thank you for your review, we're so happy to see that you are appreciating our speedy claims process.

Frank Pet Insurance からの回答

2026年5月21日

Thank you for your kind review Hayley.

We understand how hard it is when your beloved pet isn't well and we try to make your experience as stress free as possible.

Frank Pet Insurance からの回答

2026年5月21日

Hi Rachel, thank you so much for your review.

Our call back service is very efficient, we usually call you back within the hour during working hours! 🤩

Frank Pet Insurance からの回答

2026年5月18日

Hi Sarah,

Thanks so much for your lovely review and recommendation. We’re really pleased to hear you’ve had such positive experiences with us, and that your claims have been handled quickly and efficiently.

Our claims team work hard to provide a quick turnaround while keeping you updated throughout, so it’s great to know that came through.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月15日

Hi Christiane,

Thanks so much for your lovely review. We’re really happy to hear you’ve had a good experience with Frank and that your claims have been paid quickly.

It means a lot that you took the time to leave a review, especially as you don’t usually do so. Sending best wishes to you and your three cats.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月12日

Hi Adam,

Thanks so much for your wonderful review. We’re thrilled to hear Frank could make your first claim feel completely stress-free.
It’s great to know the team kept you supported over the phone and that your claim was sorted so quickly. We really appreciate you taking the time to share your experience.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月11日

Hi Julie,

Thanks so much for your lovely review. We’re thrilled to hear you had a wonderful experience with our claims process.

We know making a claim can feel stressful, so our team works hard to keep things clear, quick, and as straightforward as possible. We really appreciate you taking the time to share this.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月6日

Hi Katherine,

Thank you for your kind words at such a difficult time. We’re very sorry for your loss, and we’re glad our team could handle the cancellation quickly and with the respect and care it deserved.

Wishing you all the best.

The Frank Pet Insurance Team.

Frank Pet Insurance からの回答

2026年5月1日

Hi Kornel,

Thanks so much for your review. We’re really pleased to hear Elza’s claim was accepted quickly and handled smoothly, and that our communication was clear throughout. Our claims team work hard to deliver a speedy turnaround and make the process as straightforward as possible, so it’s great to know that came through in your experience. We’re also glad arranging payment directly to your vet clinic helped make things easier.

The Frank Pet Insurance Team.