Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... ãã£ãšèŠã
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I found using your website an easy experience. I enquired for insurance to cover for our UK holiday and was offered a policy to cover my requirements at a lower price that I had been quoted elsewhere... ãã£ãšèŠã
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... ãã£ãšèŠã
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Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... ãã£ãšèŠã
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Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
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- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
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Stansted House, PO9 6DX, Rowlands Castle, è±åœ
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4.8
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Very helpful
2026幎5æ15æ¥
Seemed easy enough to buy what IâŠ
Seemed easy enough to buy what I thought was the appropriate cover . Many thanks
2026幎5æ12æ¥
Staff were helpful and understanding
2026幎5æ18æ¥
Professional and informative
As usual spoke to a professional, informative person who advised me without pressure the best option for travelling safely with medical insurance. I have been using Free Spirit for years and have never been disappointed.
2026幎5æ15æ¥
Very helpful staff
Very helpful staff. Great price for insurance on my first ever cruise. Would definitely recommend this company.
2026幎5æ13æ¥
Understood my needs
Understood my needs, questions were clear to understand and it didnât take too long
Good explanations re options for the different levels of cover
2026幎5æ10æ¥
CORRECTING A POLICY
THE PERSON THAT I SPOKE TO AND WHO SORTED OUT A NEW POLICY ON THE CORRECT BASIS WAS VERY EFFICIENT AND KNEW WHAT SHE WAS TALKING ABOUT.
2026幎5æ7æ¥
Very helpful easy to set up my travelâŠ
Very helpful easy to set up my travel insurance even with the medication I have to take
2026幎4æ27æ¥
The service was efficient andâŠ
The service was efficient and informative and had the type of insurance I required and a reasonable price
2026幎4æ3æ¥
Easy to renew online
Easy to renew online, all details had to be put in again but was easy enough. We have used Free Spirit for quite a few years now, and if ever we had to contact for example change of medication, it has not been a problem.
2026幎5æ3æ¥
The person I spoke with was veryâŠ
The person I spoke with was very helpful and professional and I got my new travel policy very quickly.
2026幎4æ21æ¥
Always use free spirit great cover forâŠ
Always use free spirit great cover for a great price.
2026幎4æ29æ¥
They are GREAT!!
TBH I called Free Spirit Travel with a bit of trepidation knowing I had more than one medical issue that would need insuring. However, after talking to a delightfully helpful young lady my fears were whisked away. Yes, it was an in-depth conversation but it was well worth the trouble and I was thrilled to be told that I was indeed going to be insured!
From the start of the conversation to the end, I was treated with respect, empathy and understanding and the service received was exemplary. The member of staff was amazing and the price was within my price bracket which was another cause of concern. I have already received my documents and I am at ease that I can go on holiday knowing that I'm fully covered for any eventuality with Free Spirit Travel! Hopefully, there will be another trip in the future!
2026幎4æ27æ¥
Agent had lot of patience understandingâŠ
Agent had lot of patience understanding and implementing our requirements . Taking to explain where we were not sure of medical terminology.
2026幎4æ16æ¥
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