Just had our furniture delivered by Anton & Matt from Bristol. Can only say it was a totally refreshing change to get such good old fashioned customer service ! They arrived on time, were polite an... もっと見る
所在地
所在地を変更Lysander Road, Cribbs Causeway, BS10 7TX Bristol, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had a fantastic experience with James at Furniture Village. This was our first stop while sofa shopping, and from the moment we arrived, James was warm, welcoming and genuinely helpful without... もっと見る
The salesman in the shop was very helpful and understood our needs. He explained options to us. When something went wrong with our delivery, the guys were very helpful and sorted it our promptly
First visit to view lounge furniture & dining room. After looking at loads of different dining tables & chairs we decided on one, took a while as there’s plenty of choices. Went downstairs to check ou... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We've decided at last
We've been trying to chose new dining furniture for a while and Sunday we decided. It was between two sets with a massive price difference. We ended with the lesser priced of the two but a no point did Natalie try to push us or change our minds just went with and gave us options and discussed extras, which we had, and the order was sorted. No pressure sales at all.
Friendly and helpful sales person…
Friendly and helpful sales person (Alex). Allowed us to browse the store with no sales pressure and when asked was very knowledgeable about the product.
The delivery men were very friendly and…
The delivery men were very friendly and went the extra mile for us. They were very quick at getting the sofa up.
Staff were very friendly sorting out the delivery of our sofa and finance.
Alex from the Bristol store was really…
Alex from the Bristol store was really knowledgeable and helpful and made the purchasing of our dining table and chairs easy. Highly recommend
Jak was excellent salesman
Jak was excellent salesman. Helpful, patient and not pushy.
Could take dog in shop.
Coffee good for machine coffee.
Showroom laid out well.
Easy to park.
Attentive staff
Attentive, friendly and helpful staff, who provided the information i required to assist me with selecting my furniture. This made the whole experience stress free and an enjoyable one.
Highly recommended
Love this store!! Amazing products and brilliant friendly and knowledgeable team. Very happy with my purchases and would recommend, thank you team Cribbs Causeway.
Great team
We have been very pleased ( and surprised!) to find everyone we have dealt with has been helpful, efficient and good to work with, both in the sales process and the delivery . Great team which having spent a career in retail means great leadership. Furnitures good as well🙂
Helpful assistant,Good choices.
Jak at the Bristol branch very helpful…
Jak at the Bristol branch very helpful when we were choosing our furniture even down to explaining all the options we had and very thorough when we were placing a order
Very cheerful customer service was given throughout
Positive service
From ordering at store to final delivery furniture village provided top service, delivery staff were courteous and efficient. Very happy with our purchase through furniture village would definitely recommend them to anyone.
Slumberland 3 Seater Chaise Sofa Bed Mink.
We were approached by Paula who then explained everything about the sofa bed we were purchasing. She was very helpful and would recommend.👍
I was looking for all new furniture for…
I was looking for all new furniture for my new flat and I managed to get everything with the help of a very helpful and patient salesman ( sorry forgot his name)
Stephen laws was very helpful and…
Stephen laws was very helpful and knowledgeable and was polite and listened to our needs thanks
Good customer care for repair under warranty.
I bought a leather suite from the Furniture village store at Cribbs causeway Bristol in July 2024. After some time the 3 seater cushions were starting to deform. When I called the help line I was told that this was not covered by the warranty. I went back to the store and showed the store manager photographs of the suite. He agreed that this should be covered and passed my information on to Natalie from the customer care team. From then on she took care of the whole process and although it took some time to get the spare parts from abroad, the suite is now repaired to our satisfaction. Good customer service once the problem was acknowledged.
Warm and appreciative
A huge thank you to Khadija at Furniture Village Bristol for her help. She listened to my concerns regarding my furniture and handled the entire complaint process seamlessly. It’s clear she genuinely cares about customer satisfaction. Thank you for the fantastic support!"
Very helpful selling
Very helpful selling , but very poor on communication send emails no reply and telephoned Tuesday and told store closed , very disappointing!
Requesting a delivery date !
Excellent service from ordering to delivery
When I ordered my bedroom furniture Steve was very helpful and nothing was too much trouble. I had my delivery today and cannot fault the guys who worked so hard in over 30 degrees heat with no complaints.
I can thoroughly recommend Furniture Village and their team. Many thanks,
Katherine Tweddle
Shirley was great in helping us finding…
Shirley was great in helping us finding our furniture for our new house. Very helpful and kind, she went above and beyond to find us exactly what we wanted. Couldn’t recommend her enough!
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