This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... もっと見る
所在地
所在地を変更Unit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very happy with our sale consultant Karunaker, he explained the option for dining room chairs and colour options to match the Lewis table. Helpful but not intrusive which was great. Very happy with... もっと見る
We visited the Showroom at Chelmsford, where we were looked after by Karunaker, what a great guy to deal with. His relaxed attitude and knowledge of products made the decision to buy from Furniture... もっと見る
Very helpful member of staff who carried dining chairs into a different light for us so we could see the colour. Also was respectful and moved away from us when we were discussing the prices and de... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Caroline is absolutely excellent
Caroline is absolutely excellent. Spent a long time with me in the store originally for me to decide on the products I wanted and was incredibly patient.
Would seek her out for my next purchases.
Great experience with Tammy
Great experience with Tammy, got exactly what we wanted. Cant wait for delivery !
回答に AI 支援を利用する場合があります詳細を表示
Don’t make mistakes
I made a mistake on my order when I realised I contacted the store despite me asking to change the order I was informed that this wasn’t possible. Very disappointing will not likely use you again.

Furniture Village - Chelmsford からの回答
We went to furniture village today in a…
We went to furniture village today in a desperate need of a sofa quickly. I want to give a special thanks to Matthew.R who was extremely friendly and greeted us with a smile, when we explained our situation he explained and showed us what sofas were available and how quickly we could get them delivered. He wasn’t pushy or overbearing and we appreciate all of his help with the sale!
Very welcoming and friendly staff
Very welcoming and friendly staff, Matthew was very helpful to us choosing the right colour on the sofa we liked. Very professional service. Great Job 😁👌
Great service from Tammy
Great service from Tammy. Very helpful and knowledgeable and not at all pushy.
Ordered a new sofa and experience was…
Ordered a new sofa and experience was great. No pushy sales, Matthew who helps us was friendly and went through everything in detail.
Great experience, Great Staff, Great Store. A*
Great experience. Lots of items to choose from. Staff are kind, knowledgeable and helpful.
Was great to try products and easy to order.
Ian was fantastic and gave me as much time as I wanted to try the mattresses. He helped discuss my choices, he is knowledgeable and did not push in anyway what so ever to make a sale. Ian made everything easy and I would go back again and again 😀 A*
Staff were always friendly when we came…
Staff were always friendly when we came into visit and decide and Tammy was great when we decided on our choice.
Customer service was great I’m amazed…
Customer service was great I’m amazed with how they welcome me.
Had a wonderful experience with Tammy…
Had a wonderful experience with Tammy so helpful
A pleasure from start to finish
The whole customer service experience at furniture village was a pleasure. The atmosphere in store is so friendly & welcoming.
Staff weren’t pushy in anyway and I must give a special thank you to Matthew who assisted us throughout. He was very helpful and attentive whilst also giving us time and space to make our decision on sofas.
Would 100% recommend.
Really helpful and gave us time to…
Really helpful and gave us time to consider purchase and was not too pushy
The salesman was extremely helpful and…
The salesman was extremely helpful and explained the different types of mattresses and suitability. I didn't feel pressured into purchasing, which was appreciated. I returned the next day and made my purchase and also received a further discount fir being a regular customer.
Karunaker was excellent and gave us a…
Karunaker was excellent and gave us a great deal on our sofas. Would definitely recommend him!!
Amazing
We had a great experience purchasing our sofas with Karunaker! He was very helpful and really took the time to understand what we were looking for. He made the whole process easy and stress free without being pushy. We’re very happy with our purchase and would definitely recommend his service!
Came into the store today after going to dfs the lady who served me was called Tammy well what can I say absolutely brilliant and very funny she is a credit to your company thank you Tammy for the coffee and cookies if you need anything go and see this lady funny isn’t the word
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







