We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... もっと見る
所在地
所在地を変更222 Purley Way, CR0 4XG Croydon, GB
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We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... もっと見る
I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... もっと見る
Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... もっと見る
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Staff service was incredible
Staff service was incredible. Sorry I’ve forgotten the ladies name who helped. Salma? I’ve got a terrible memory. She was great. Give her a pay rise
She was very helpgul and fredly and she…
She was very helpgul and fredly and she have good experience .she was very nice and mske you feel very welvome .
Our experience today was exceptional
Our experience today was exceptional from start to finish. The store was clean and easy to navigate, the staff were very welcoming and provided us with support instantly. Thank you to Sean for all your help and guidance throughout our experience today, we look forward to lay on our brand new mattress today and hopefully be back soon with friends and family for the next pieces of ours and their furniture.
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NEVER EVER GOING BACK AGAIN
NEVER EVER GOING BACK AGAIN. THEY DONT DESERVE A SINGLE STAR. Horrible Experience. WOULD SUGGEST ALL TO AVOID Furniture village. Below is what happened
1. Order for an ottoman bed (Order no 0391BP327) placed on 30th April
2. Bed gets delivered 3 weeks later BUT INSTALLATION GUYS REALISE A PART IS MISSING.
3. They rewrap the BED and put in my garage and assure me that SOMEONE will contact and send the team with missing part to REINSTALL bed
4. It's been more than 30 days with at least 25/30 attempts to contact them. Everytime the response is - Will take care of it and contact back. Nobody responds or calls back - EVER
5. On the other hand the FINANCE payments scheduled to start in 2 days

Furniture Village - Croydon からの回答
We were looking to buy a new sofa after 20 years
We were looking to buy a new sofa after 20 years so did not want to be rushed into making a decision. We were given plenty of time to try several sofas out, and tge staff answered all our questions re fabrics, cost and delivery. We did buy in the end and was easily guided the order explaining everything in detail. They made us feel at ease throughout.
Danny does a great job
Danny does a great job, Great customer service no hard sell. just professional.
Am very happy I like me sofa thank you…
Am very happy I like me sofa thank you fournitures village
From the very informative very pleasant…
From the very informative very pleasant Salesman Danny to the very helpful and nice delivery men a seamless experience
Wilfred who help me buy my sofa and…
Wilfred who help me buy my sofa and dining table was brilliant. He was pushing us to buy and gave us good advice. The disappointment has come with the delivery twice i received a call to say that my sofa was going to be delivered, first time on the day I was called my the delivery company to say it wasnt in the van, second time there is transit issues. Still no further forward and still without the sofa. At least the dining table expectations were managed with a 5 week lead time. If there wasnt any issues with the delivery I would have given 5 stars.
Davide very good thank you
Our requirements were noted and we were…
Our requirements were noted and we were able to find the perfect sofas.
Great customer service by Sean…
Great customer service by Sean duplessis at the Corydon branch he was helpful ,understanding , polite , and attentive a great representative to your company
I went to different places before I…
I went to different places before I came to Furniture Village. The moment I walked in I knew I would get what I wanted . The store assistant was friendly and very helpful. He took his time and showed me around till I spotted what I was looking for. A very comfortable and stylish sofa. And when it arrived I was never disappointed. I love my new Sofa.
Helpful information about the product
Helpful information about the product, explained the pros and cons.
Salesman was polite and friendly and service was great
Excellent service from Stacey
Excellent service from Stacey
Very relaxed manner and fun to deal with too.
She had great knowledge and made the entire transaction painless.
Excellent customer experience
The service we received from Harold was first class. He was helpful and very attentive....unusual in most retailers!
Coffee and cookies were a nice touch during the admin process, and Harold actually made the whole experience enjoyable. Thank you.
Well made furniture we was asked if we…
Well made furniture we was asked if we wanted a drink and shown around
Brandon so friendly and doing very good…
Brandon so friendly and doing very good job. Thank you so much and I’m very happy for the services
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