Furniture Village - Ipswich レビュー 

Chris Hunt helped us so much. He clearly knew his stuff. He made me feel at ease and talked me through my options with great knowledge, detail and professionalism

Keith in the Ipswich store helped my husband and I buy a new sofa this week. He was great, really knowledgeable and patient with us. Didn't try to upsell but rather came across as offering additional features he could see would be useful for us. Really like their chill sales technique and no pushyness at all. Just let us take our time and come to our own conclusion but was on hand whenever we needed to ask questions.

Rachel at the Ipswich branch was excellent, advising on the recliner chair which I ordered.

Friendly helpful staff

Staff friendly

Craig was really helpful and lots of knowledge of the product , which we found quite reassuring.

Great service. Chris is a legend. Felt like at home.

Sales assistant very helpful, nice relaxed atmosphere in the store, didn’t feel pressurised at all

I realise it was a coincidence but to be met at the door by Lynsey and recognised from a previous visit was a great start for us! This progressed to the satisfactory purchase of all we needed ably assisted by Lynsey for whom nothing was to much trouble.

We visited the store on two occasions while exploring options for a dining room table and chairs and, unfortunately, felt like we were constantly being hounded by overly eager sales staff.

By our third visit, we found ourselves trying not to appear too interested and kept our distance while browsing for our ideal setup.

One salesman, Chris, stood out in particular. He remained professional, simply asking if we needed assistance. When we explained we were just browsing, he respected that immediately and gave us space. His timing was impeccable — he knew exactly when to approach without ever making us feel pressured.

Chris completely changed our experience. We will absolutely return for the level of service he provided and would happily deal with him again.

I ordered 2 beds. 1st one was fine.
2nd one had a slight tear in fabric and a grease mark.
Advised furniture village on day one.
Sent photos.
Still waiting for next steps to resolve. Very poor service.

Edit. I have already uploaded photos twice your portal and an email address.

Lovely relaxed environment. Customer Service very good and not pushy at all. We had to come back as ran out of time but this wasn't a problem and we ended up buying more than we originally attended as there were some great deals on offer.
Craig was very friendly and had a wealth of knowledge on all the products and particularly helpful with choosing the right mattress and bed for us.

Bought a mattress bed and wardrobe from the Ipswich store. Craig was great, patient and clear. There was an admin error with our payment term but the team were accommodating in sorting it out. Mistakes happen but can’t fault them.
Only down side is it’s a 13 week lead time for the wardrobe.

I visited the store in Ipswich as I urgently needed a new bed.
I was served by a lovely man named Chris who was great. Chris was really professional and kind, listening to my concerns etc. He guided me to my chosen bed - which I can't wait to sleep on!
Thank you very much for all your help Chris. I will definitely recommend Furniture Village in future to friends and family. 10/10 .
Kindest Regards
Debbie Featherstone

Lovely service from racheal at Ipswich, very knowledgeable
Had a laugh in the process and made it a relaxed experience

I visited the Ipswich store today. Craig was very helpful, friendly and accommodating.

The very nice salesman was pleasant and helpful.

Very friendly and helpful staff Craig that sold the bed to us. Very happy.

Fantastic customer service from Craig very welcoming and kind.

Salesman was very friendly and extremely helpful.