Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... もっと見る
Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... もっと見る
Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paddy was a great help he knew exactly…
Paddy was a great help he knew exactly what I was looking for.
He was very genial and made sure I knew what I was looking for. Many thanks for excellent service Paddy.
Val Gower
Great Service
Came in today and was served by Rick. He was very friendly. And super helpful when it came to picking or new sofa and finding our matching dining room chairs.
Great selection of furniture and good…
Great selection of furniture and good customer service. Friendly staff and no pushy sales. Would definitely recommend and use again.
LOOKING FOR NEW SOFAS
LOOKING FOR NEW SOFAS
I found Patrick Mulholland the Sales Consultant extremely helpful, explained very clearly, and answered all of my queries with no hesitation. I feel the Customer service I received so far has been excellent. My delivery is not due until October. Looking forward to that. I will be happy to leave another review to follow my experience from start to finish.
Happy to recommend
回答に AI 支援を利用する場合があります詳細を表示
Bought sofa & clock promised lead time…
Bought sofa & clock promised lead time of 12 weeks but the product & The clock came after 19 weeks !!!
Soon as I opened the clock it was broken, it took another three weeks to get a refund after making 8 calls to them
Can’t believe how bad there customer service section , keep on apologising but no goodwill gesture !! Avoid buying

Furniture Village - Leicester からの回答
Manish was very knowledgeable and…
Manish was very knowledgeable and helpful. I’m sure, with his help, we bought the right product.
There was plenty of choice
There was plenty of choice, staff were happy to let you look round at leisure.
When i was ready to make the purchase Abdul was very helpful confirming my choices.
Paddy was great from start to finish
Paddy was great from start to finish, no hassle or pushy selling, had great product knowledge and was super efficient.
Experience was great
Experience was great, excellent customer service and offer on our sofa and dining chairs. Thanks Shak ☺️
Tony and paddy are excellent!
I had a really positive experience
I had a really positive experience. Rick was incredibly helpful and very friendly. He explained everything really clearly and took the time to answer all my questions, which made the whole process really easy and stress-free. Excellent customer service — thank you, Rick!
Great customer service
Manish was very informative, great with us, patient and not pushy. He could see the space and what we wanted and supported us in making it our home in the best way possible.
⭐⭐⭐⭐⭐
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Had a great experience at Furniture Village. Ash, the sales agent, was absolutely fantastic—friendly, helpful, and never rushed us. He took his time to understand what we were looking for and made the whole experience really easy and enjoyable.
I would highly recommend Ash to anyone visiting Furniture Village. Thank you, Ash, for your excellent service!
Professional
Professional, friendly, lots of advice given to us by Mo at Fosse Park branch. Order placed.
We had a great experience at Furniture…
We had a great experience at Furniture Village, thanks to Mohsin. He was friendly, helpful and very knowledgeable, without being pushy. He took the time to understand what we were looking for and made the whole process easy and enjoyable. Excellent customer service — thank you, Mohsin!
I walked into the store and headed for…
I walked into the store and headed for the first person I seen. Showed him a picture of what I had seen on line and he took me straight to it and I chose the colour and bought it. Quick and easy no hassle
Shak was very good and helpful
Shak was very good and helpful, it was a quick, pleasant experience - thanks
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