Furniture Village - RFC Dartford レビュー 16,385

Got a text message with a 15 minute arrival and Olly and Brad arrived within that time. Explained everything they were going to do and checked the route they were going to bring the corner sofa into. Very polite, knew what they were doing and left no mess. Thank you very much both of you

Jack and Fred were amazing. Really friendly, explained how the sofa works, took the packaging away. Great team and customer service.

Very happy Customer.

Arrived when they said they would. Fitters put the items together quickly and took away all the rubbish.

Brenya and mariam were very helpful and friendly. Set the sofas up and explained how they work and even showed me the sofas have a child lock on them. Took all packaging with them and left the room tiday

Elites logistics jalal&charlie&ayub
Very professional very well done good manners boys would recommend too anybody quick efficient.

Jack and Fred (from Taylor Murphy Transport) delivered our table and chair set today. The service was impeccable and they were both friendly and polite throughout the delivery.
I expressed my concerns that the table had some shadowing on the perimeter of the surface which looked like it was from the packaging and they took photos of it and informed me that they have passed on my concerns to Furniture Village to establish what can be done, and they will be in contact to resolve the issue.
So they also provided a very helpful and professional service too (let's hope Furniture Village continue that service, in resolving the concern).

Ordered from croydon store. Had a great experience there, told them what I was looking for and the showed me a number of different options which i tried out and decided on the ezra. Delievery was a little bit later the expected. On night of delievery got a 4 hours time slot then on the morning got an hour time slot then a got an other time slot when it was 20 mins away. 2 guys put the sofa together and showed me now they worked. But they scarched my brand new (4 day old) floor when unpacking the sofa. They took photos and reported it and was told someone would contact me in the next 72 hours about it. So just got to wait and see what happens next

Arrived at time indicated by text. Polite, efficient and professional

We had a great experience. Both the drivers were very helpful, polite and pleasant.

The delivery was on time, kept informed along the way. Drivers were very efficient, helpful with how to take care of our purchase and did not take long to unwrap the item and have it in position.

Hatim and Zak were helpful, polite and careful when they delivered our furniture. They did everything by themselves and it was a very smooth process. Thank you

The guys were polite and friendly when they called. They just seemed very rushed. They pushed the box up the stairs but when it wouldn’t fit they dragged the box back down the stairs where upon the box started to tear at the bottom. Then one guy took out a pen knife and started to cut the box open. He didn’t seem to care that the mattress was very close to where he was cutting, He then started to cut the other side and it was only then that his mate told him to stop and to just pull the box. Once out they dragged the mattress up the stairs again I followed because I could see that they were being careless as they hit the ceiling light shade making it swing wildly on the way up.
They seemed to have no regard as to how they treated my home.
On the way up the stairs one guy moved a large standing mirror with out asking and propped it up against a wall and because I couldn’t see from where I was at the bottom of the stairs, he must not have propped it up properly as it started to slide down but he managed to grab it.
Overall I was extremely disappointed with the delivery service but am very happy with the product.

Jack & Fred went above and beyond. They're were very helpful and professional

Hatim and zak perfect delivery and fitting of my bed. Took care not to damage my belongings from start to finish, wore shoe covers to protect my flooring and carpets, took away all packaging and were quick and tidy. Absolutely faultless. Thanks Guys!

Great service
Thanks guys

Very professional and polite

Your delivery guys were excellent. Polite and efficient. Great job.

Elites logistics Jalal&Charlie

Incredible guys the delivery experience was amazing very good service 10/10 guys

One of my tall display units was damaged ,the delivery men was very good and polite

Delivered in the specified time from when we first placed our order, the two men that delivered it were very pleasant and thoughtful and careful.