Furniture Village - RFC Guildford レビュー 

Excellent service from Tom and Colin, who delivered our new mattress this morning. They were extremely professional, polite and considerate from start to finish.

We have a particularly narrow staircase, but they managed to bring the mattress in perfectly and without any issues. They took great care in our home, covering the flooring with a protective sheet and removing their shoes before entering the property, which I really appreciated.

They were also very helpful and took the time to give us some useful aftercare advice regarding our new mattress.

We’re really pleased with the service we received from Tom and Colin. They were friendly, respectful and clearly took pride in doing a great job. Excellent service — thank you both! 😊

Sofa delivered today by Neil and Paddy, they were both so good, so nice and helpful.

Lee and Luka were amazing this morning delivering our new mattress, particularly when the day before they'd attempted and unfortunately had a van break down on them. They came first thing the next morning and carried our new matteess up our stairs before it even hit 7am. Can't thank them enough. Thank you Lee and Luka!

Amazing service from Tom and Colin whilst delivering my sofa this morning. Very friendly, polite and respectful.

Absolutely fantastic service from Tom and Colin, who came to collect my sofa. They were both incredibly friendly, professional, polite, and helpful from start to finish.

They handled everything with great care, worked efficiently, and made the whole collection process completely stress-free. It was genuinely refreshing to have such lovely, respectful people providing the service.

Tom and Colin are a real credit to the delivery team and deserve to be recognised for the excellent job they did. I couldn’t have asked for a better experience.

Thank you both

Great service by sales team, quick delivery times and Tom and Colin who delivered and put together our new bed were brilliant-polite, quick, endured floors protected and overall did great job.

Andy and James did a great job table looks fantastic

Ant and Topaz our delivery guys were on time, tidy and really helpful. Thank you!

Tom and James were very friendly and did an excellent job installing our dining table and chairs, excellent service!

Overall very happy with my purchases- 3&2 seater sofa and a riser recliner to match. Bought in Reading, assistant knew I was buying for disabled person and that I was moving and had new address. However I had to chase when it was not delivered and discovered the items were in two separate warehouses. This delayed delivery whilst it was sorted out.
Delivery men were excellent, working quickly as a team.
At no point though did anyone inform me of optional casters (as in handbook!) also that the rise recliner chair required said casters to have a caster cup or that without this the chair…, remember it’s for use by those with mobility problems…. Will move when someone attempts to sit on it!! This is exactly what happened to my sister, the chair dangerously moved!! I can find no information regarding this safety factor in any of the booklets I was supplied with. Neither was it mentioned by the shop assistant or the delivery men, Tom and Paddy
I still can’t believe this.

Items arrived within the delivery window and useful text received when 15 mins away.
Fully assembled by Lee and his assistant, all very efficient and helpful.

Nabeel and Ali were very polite and professional. Im very happy with my new sofa Delivery. They wore shoe covers and put carpets down so they didnt mark the new carpet thats been installed. Very happy.

The 2 gentlemen who delivered and built my furniture were very good and quick also very tidy explaining everything clearly hope to get them again when I order more

Tom and Colin did a fantastic job delivering and setting up our new furniture today. They were friendly, professional and incredibly helpful throughout, taking great care to ensure everything was assembled correctly. They worked efficiently, were respectful of our home, and made the whole process completely hassle-free. We really appreciated their hard work and would highly recommend them for their excellent service.

Super pleased with Lee and Topaz’s service. They were extremely professional, friendly and quick, and took the time to explain everything I needed to know about my couch. Thank you very much for the excellent service!

So impressed with Lee and Topaz. On time, friendly, and built the furniture which I wasn't expecting! Covered the floors to prevent any mess then took all the packaging away. Best customer service I've experienced in a long time!

Delivery within the timescales originally advised. Delivery team were efficient, considerate and friendly. Delighted with the product - just as it was in the showroom.

Courteous helpful delivery drivers. Both Tom and Colin proved themselves excellent.

Tom and Colin have now delivered several pieces a of furniture to me, installed them fast and never left a mark or evidence of being in the house. Polite, friendly and good senses of humour. Lovely explanation of care instructions and having watched their work on the tools as well it is clear they are excellent technicians. A credit to Furniture Village. Thank you!

The delivery time slot was not what asked for but everything else was first class, both delivery men were polite quick and helpful. It all came full protected from the weather. Highly recommended