Our experience in Furniture Village shop in Thurrock was quite amazing. Paula, approached us with a big smile on her face and asked if she could help us. We then told her that we wanted to buy a mattr... もっと見る
所在地
所在地を変更Lakeside Retail Park, Weston Avenue, RM20 3ZA Thurrock, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Paula was absolutely fantastic! She was so friendly, welcoming and knowledgeable, and she really went above and beyond to help us. She was very well-versed with the furnitures and clock and took the t... もっと見る
I visited Furniture Village Thurrock today to buy a dining table and chairs. I was served by Alex who was very helpful and knowledgeable. He helped explain the different options available for the tabl... もっと見る
We had a great experience at Furniture Village Thurrock. Jon Nielsen was very friendly, helpful and professional. He took the time to help us choose the right sofa and answered all our questions witho... もっと見る
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A delightful service from Jon at Furniture Village Thurrock
Jon the gentleman who delt with our sale was cheerful and engaging but above all he had a wealth of information to tell us about the furniture we purchased. It was a great experience and I would not hesitate in going to Furniture Village Thurrock in the futurr
Amazing when helping me decide on what…
Amazing when helping me decide on what sofa would be best for me! Was amazing with being patient with me amazing person I would 100% recommend tan
TAN was amazingly helpful and…
TAN was amazingly helpful and professional , took the time to show options and develop a plan . Explained each step and processes completely
Jon (Nelson) provide first class…
Jon (Nelson) provide first class service from start to finish! He was very personable and knowledgeable, helping us making an informed decision on our purchases, without pressure.
The quality of product tends to be better than other similar stores
Would highly recommend!
The best customer service
The best customer service , thank you Mohammad! And the best furniture !
Excellent staff
Mohammed was very helpful and made sure I take my time to make informed decusion. Customer relatolion was excellent. Will surely ask for him again and again.
A big thanks to ‘Tan’ who helped us…
A big thanks to ‘Tan’ who helped us find our dream sofa. He was kind, considerate and patient throughout our Sofa journey. a credit to Furniture Village
Tan was exceptional
Tan was exceptional! Knowledgeable, helpful and answered our many questions with ease and understanding. Thank you! Very excited about our purchase.
Amazing customer service from Mohammed…
Amazing customer service from Mohammed Ali in Thurrock branch. Went above and beyond to meet our expectations. We placed 2 orders with him in the space of 1 month. Very happy with the service and help provided by him.
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I had an awful customer service…
I had an awful customer service experience with Thurrock lakeside branch. I bought my dining table last year from these guys. First of all there supposed be two deliveries which they never informed me. Then I was chasing them for days to find out where my chairs were. Also delivery driver of my table broke my outside boundary wall as he parked his lorry on my driveway then denied all knowledge of it. In short, no body took responsibility for my broken wall. They asked me to prove it that it wasn’t broken before. If I had known that they going to break my wall, I would have taken pictures and made videos beforehand. What a joke. To top of it all, the manage at lakeside branch was the least helpful. I would never go there again. I had plan on buying so much stuff from there but now I would not touch them with a barge poll.

Furniture Village - Thurrock からの回答
Really happy with the help we received…
Really happy with the help we received from paula mukadaya , really helpful and informative,
Welcoming and informative
Walked into Furniture village had the chance to look around. Suzette welcomed us and gave us water. We had a good conversation, suggestions were made. We walked away with a good feeling and came back later to buy our new sofa.
Excellent
Excellent, knowledgeable staff. Patient. Caring and understanding.
Good range of products .
Mohammed served us today.
Mohammed served us today.
Straight forward experience from start to finish. Everything explained in full and purchase made at the end of our visit.
Would highly recommend and would come back in the future.
Thank you
The staff member who served and advised…
The staff member who served and advised us was brilliant
His name was Alex and a really lovely young man and a credit to your company
Alex and Scott
Alex and Scott
Both Alex and Scott were brilliant. Carefully brought all items into the room, assembled and tested them.
Both were polite.
Great customer service
Great customer service , Tan was super helpful and very knowledgeable.
Much appreciated
Alex Coles was very professional
Alex Coles was very professional, friendly, and knowledgeable. Purchased my sofa with no pressure.
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