On Monday 5th October I visited your Newport, South Wales store and purchase a 3 and 2 seater sofa along with an armchair with the help of a young man employee named Kenny. His advice and overall kind... もっと見る
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Bought a sofa and chair set from the Barnstaple store today with Martin as our salesperson. Friendly person and made everything so easy. Used FW home stores Barnstaple plenty of times and another posi... もっと見る
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We Was greeted by a member of staff Ryan offered a tea , coffee and biscuit showed us round asked us what we wanted and helped us alot in store was very friendly and helpful. we found the ideal corn... もっと見る
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What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... もっと見る
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企業情報
当該企業による記述
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
連絡先
Riverside Road, EX311QN, Barnstaple, 英国
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4.9
優良
6395件のレビュー
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Tom was fantastic at helping me decide…
Tom was fantastic at helping me decide on a new bed and mattress and was very friendly
2026年10月10日
自発的なレビュー
FW Homestores からの回答
A friendly face and helpful advice can make all the difference when choosing a new bed and mattress. Tom will be delighted to hear he helped you find the right fit. Thanks for sharing your experience — we’ll make sure your kind words reach him. Team FW Homestores
We had a great experience
We had a great experience. Tim was friendly, professional and answered any quires we had. He offered us a cuppa which was a nice gesture. We ended up purchasing our new sofa with Tim. He’s a credit to your company :-)
2026年10月10日
自発的なレビュー
FW Homestores からの回答
A cuppa and a friendly welcome can make furniture shopping that bit more enjoyable! It’s lovely to hear Tim answered all your questions and made you feel well looked after while choosing your new sofa. We’ll be sure to share your kind words with him — he’ll really appreciate them. Thank you for choosing FW. Team FW Homestores
Tracey absolutely
Tracey absolutely brilliant and so helpful FW Homestores Newport
2026年10月10日
自発的なレビュー
FW Homestores からの回答
What lovely feedback for Tracey! Her helpful approach clearly made your visit to our Newport store a positive one. We’ll be sure to pass your kind words on to her. Thanks for choosing FW Homestores. Team FW Homestores
Tracy was so helpful and knowledgeable…
Tracy was so helpful and knowledgeable with the purchase of my new sofa. She wasn’t at all pushy. She was there when I needed help and to answer any questions I had. Great lady.
2026年10月10日
自発的なレビュー
FW Homestores からの回答
That’s exactly the kind of shopping experience we want our customers to have! Tracy will be delighted to hear her knowledge and relaxed, no-pressure approach helped you choose your new sofa with confidence. We’ll make sure your lovely comments reach her. Thank you for choosing FW!Team FW Homestores
I have to say through the entire…
I have to say through the entire process Paul & Tom have been super professional and helpful for our purchase of sofas and now a dinning table, highly recommend.
2026年10月10日
自発的なレビュー
FW Homestores からの回答
It means a lot to have your continued trust when choosing both sofas and a dining table. Paul and Tom will be pleased to hear their professional and helpful service made the whole process such a positive experience. Thank you for recommending FW and coming back to us for more of your furniture. Team FW Homestores
Professional and efficient
Professional and efficient, a pleasure to deal with Tim. Great selection of sofas.
2026年10月10日
自発的なレビュー
FW Homestores からの回答
A great range of sofas and service that makes choosing one a pleasure — just what we like to hear! Tim will be glad to know his professional and efficient approach made such a good impression. Thank you for visiting FW and taking the time to leave your feedback. Team FW Homestores
Sofa set from Barnstaple
Bought a sofa and chair set from the Barnstaple store today with Martin as our salesperson. Friendly person and made everything so easy. Used FW home stores Barnstaple plenty of times and another positive experience from here as always.
2026年10月9日
自発的なレビュー
FW Homestores からの回答
It’s always a pleasure to welcome back familiar faces! Martin will be happy to hear he made buying your new sofa and chair set such an easy and enjoyable experience. Thank you for continuing to shop with our Barnstaple store — your loyalty and kind feedback mean a great deal to us. Team FW Homestores
Brought 2 chairs served by Martin very…
Brought 2 chairs served by Martin very good service in barnstaple
2026年10月9日
自発的なレビュー
FW Homestores からの回答
Hope you love your two new chairs! Martin will be pleased to hear you were happy with the service he provided at our Barnstaple store. Thank you for shopping with FW and taking a moment to share your feedback. Team FW Homestores
Cloud Sofa
Alex in the Barnstaple store was awesome!
He took the time to show us all the options they had for a corner sofa and we ended up purchasing the Cloud. Had it delivered within a week! Thank you.
2026年9月27日
自発的なレビュー
FW Homestores からの回答
Sounds like Alex helped you find just the right sofa! It’s great to hear he took the time to talk you through the different corner sofa options and that you settled on the Cloud. Getting it delivered within a week is the icing on the cake! We’ll be sure to pass your lovely feedback on to Alex. Team FW Homestores
Helpful knowledgeable and friendly…
Helpful knowledgeable and friendly staff, allowed us time to make up our minds on the purchase. Explained delivery time may be affected by Christmas period.
2026年10月7日
自発的なレビュー
FW Homestores からの回答
Having the time and space to make the right choice is so important when buying furniture. It’s lovely to hear our team made you feel comfortable, shared their knowledge and explained the possible Christmas delivery delays clearly. Thank you for choosing FW and for taking the time to share your experience. Team FW Homestores
We were looking for a 3-piece suite at…
We were looking for a 3-piece suite at your Barnstaple Store. There was a very good selection and, with the assistance of Martin who was there to advise when we needed him - but not pushy, we chose and ordered a Michigan Suite. A Five Star experience
2026年10月7日
自発的なレビュー
FW Homestores からの回答
Five stars is wonderful to hear! The selection in our Barnstaple store clearly gave you plenty of choice, and it’s great that Martin was on hand with helpful advice while giving you the space to decide. We hope you love your new Michigan Suite and really appreciate you choosing FW. Team FW Homestores
Bought a lovely bed from Fw stores…
Bought a lovely bed from Fw stores Caerphilly Tom and Andrew very helpful will definitely buy from them again, made you feel very welcome thank you Tom Andrew and Paul
2026年10月7日
自発的なレビュー
FW Homestores からの回答
A lovely bed and a warm welcome sounds like a great shopping experience! It’s fantastic to hear Tom and Andrew were so helpful and that you felt well looked after at our Caerphilly store. We’ll make sure your thanks reach Tom, Andrew and Paul too. We really appreciate your support and look forward to seeing you again. Team FW Homestores
Visited the Barnstaple store
Visited the Barnstaple store, to look at mattresses. Martin was very knowledgeable and helpful. We purchased a mattress and had free delivery scheduled for three days later. Excellent service😀
2026年10月6日
自発的なレビュー
FW Homestores からの回答
Mattress shopping can be a big decision, so it’s great to hear Martin’s knowledge and helpful advice made things easier. We’re glad you were able to arrange free delivery so quickly, with your new mattress scheduled just three days later. Thank you for choosing our Barnstaple store and for sharing your experience. Team FW Homestores
Ryan was helpful - yes
Ryan was very helpful, and not at all pushy.
We negotiated the best deal he could give
Ive shopped with the store on a few occasions and would definitely visit again
2026年10月6日
自発的なレビュー
FW Homestores からの回答
It’s always lovely to welcome back a returning customer, so hearing you’ll visit us again means a lot. Ryan clearly made the experience comfortable with his helpful, no-pressure approach, while working hard to get you the best deal possible. Thank you for continuing to shop with us and for sharing your recommendation. Team FW Homestores
I love using this store
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy furniture. It’s all lovely stuff in there and I will continue to use it.
2026年10月5日
自発的なレビュー
FW Homestores からの回答
It’s wonderful to hear how much you enjoy shopping with us and that our team always makes you feel welcome. Martin sounds like he was a great help in arranging your new furniture, and we’re pleased he made the process easy for you. Your continued support and recommendation mean so much to us. Thank you for choosing FW time and time again — we look forward to seeing you again.
Team FW Homestores
A great store with a variety of good…
A great store at barnstaple with a variety of good quality furniture.Friendly and helpful staff, Martin went above and beyond when making the decision of what sofa to buy. Would definitely recommend this company!
2026年10月5日
自発的なレビュー
FW Homestores からの回答
It’s lovely to hear you enjoyed your visit to our Barnstaple store and found plenty of good-quality furniture to choose from. Martin will be delighted to know his extra care and guidance helped you feel confident about your sofa choice. Thank you for the recommendation and for taking the time to share such kind feedback.
Team FW Homestores
Repurchase few things such as sofa…
Repurchase few things such as sofa dining chairs beds at the help of one of the staff member name Tracy and thank you. Good quality
2026年10月5日
自発的なレビュー
FW Homestores からの回答
Thank you for coming back to FW for more of your furniture. It’s lovely to hear Tracy was there to help you choose your sofas, dining chairs and beds, and that you’re pleased with the quality too. We really appreciate your continued support and will make sure Tracy sees your kind words. Team FW Homestores
Purchased a leather 3 piece in the…
Purchased a leather 3 piece in the Caerphilly store. Our sales rep Tom was very friendly and very helpful. I would highly recommend others to the store.
2026年10月5日
自発的なレビュー
FW Homestores からの回答
A leather three-piece is a lovely choice, and we’re pleased Tom made your visit to our Caerphilly store such a positive one. His friendly and helpful approach clearly made the whole experience easy and enjoyable. Thank you for recommending FW to others — we really appreciate your support. Team FW Homestores
Great store with very caring staff
Ryan was extremely helpful and friendly. The service was very good. The value is superb. The shop is very well laid out with all prices clearly marked. Will definitely come back again
2026年10月3日
自発的なレビュー
FW Homestores からの回答
We’re really pleased to hear Ryan was so helpful and friendly and that you received such good service. It’s great to know you felt the value was superb and found the store easy to browse, with everything clearly laid out and priced. We really appreciate you planning to come back again. Thanks for choosing FW and for sharing your feedback. Team FW Homestores
After a courteous welcome at the…
After a courteous welcome at the Barnstaple store we were allowed to browse without any pressure, but when we required assistance from Alex it was knowledgeable and appreciated.
2026年10月4日
自発的なレビュー
FW Homestores からの回答
We’re delighted to hear you received such a warm welcome at our Barnstaple store and were given the freedom to browse at your own pace. It’s lovely to know Alex was on hand with helpful and knowledgeable advice when you needed it. We’ll be sure to pass your kind words on to Alex. Thank you for choosing FW and for sharing your experience. Team FW Homestores
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