Yet again galactic fireworks have smashed it out of the park The update to the website is beyond brilliant there is far to much to mention you need to see it for yourselves The items they sell... もっと見る
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I have used Galactic for many years and they have always delivered, both in terms of actual delivery and quality. Many years ago, I was round friend’s place and bought some local over priced rubbish.... もっと見る
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I have gone with galactic 3 times. was gonna have a summer party, but, i decided to keep the money saved for my 30th. Next year, in April, ill be coming again, but my area will sound like a warzone, c... もっと見る
Some people thought, we may have gone too far this time. Words like ‘Thermobaric’, ‘Apocalyptic’ & ‘Dresden’ were being banded around before the display. During the display, countermeasures... もっと見る
企業が回答しました
企業情報
当該企業による記述
Galactic Fireworks have the biggest and best range of premium quality fireworks for sale in the U.K. These include rockets, cakes, display packs, sparklers and more - buy online now!
連絡先
12-14 Hangsman Lane, S25 3PF, Dinnington, 英国
- 01709769184
- help@galacticfireworks.co.uk
- www.galacticfireworks.co.uk
4.8
優良
1812件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Good delivery but fireworks seemed poor quality
First time ordering off this site, website was easy to use, delivery was quick, price was reasonable, however on the night we used them, multiple cake type fireworks, misfired or didn’t get off the ground, went sideways and this became quite dangerous so we had to put them out in the end.
2025年12月29日
Galactic Fireworks からの回答
Hi Lewis, really sorry to hear this - it's rare as we stock high-quality fireworks, but with everything being handmade, the slightest issue during production or transport can occasionally cause problems. Please email us at help@galacticfireworks.co.uk with your order number and we'll arrange a refund straight away. - Galactic Fireworks
Don’t buy Fireworks from anywhere else!!
Ordered some last minute fireworks for NYE and they were delivered so promptly as advertised by a very friendly happy employee (this positive delivery attitude is very rare!)
The fireworks were FANTASTIC!! Website very user friendly and useful having the videos of what to expect and a description. Great value and can’t wait for an excuse to buy more… maybe my birthday.
Thank you and HIGHLY RECOMMEND
2025年12月31日
自発的なレビュー
Galactic Fireworks からの回答
Wow, what a headline - love it! So glad we could sort your NYE order out last minute and that our driver spread the good vibes. Thrilled the fireworks were FANTASTIC and you found the videos handy. Birthday fireworks sound like a brilliant plan - we'll be ready when you are! - Galactic Fireworks
Very good value and delivery on time…
Very good value and delivery on time excellent company
2025年12月29日
Galactic Fireworks からの回答
Thanks Darren! Appreciate the great feedback - value and on-time delivery are exactly what we aim for. Pleased to have an excellent rating from you! Hope your display went brilliantly. - Galactic Fireworks
Bought these online 3 days prior to NYE…
Bought these online 3 days prior to NYE 2025. Arrived safely boxed and delivered by hand. Fireworks were of exceptional quality, lit up our village at midnight and the children were delighted 🤩 will definitely be using again.
2025年12月31日
Galactic Fireworks からの回答
What a lovely picture - your village lit up at midnight with delighted children! That's exactly why we do what we do. So pleased the fireworks delivered exceptional quality for your celebration. Look forward to helping you create more memories next time! - Galactic Fireworks
Really quick delivery great price and…
Really quick delivery great price and Really good fireworks
2025年12月29日
Galactic Fireworks からの回答
Thanks Kier! Quick, good value and quality fireworks - that's the trifecta we aim for! Glad we hit the mark. Hope your display was a cracker! - Galactic Fireworks
Endless Spam Texts
Ordered from them online over 3 years ago (November 2022) with no issues and would have given 5 stars. However, all my goodwill towards this company has now gone due to the endless Spam texts that I never asked for.
Firstly, I never subscribed to text marketing in the first place, I would only ever subscribe to email marketing at most. Secondly, I have unsubscribed from their texts many times, and it confirms I have unsubscribed, but I still get the texts.
Recently got another for NYE 2025 (last one was around bonfire night where I unsubscribed AGAIN!) so I've now forwarded the text to the Spam texts number (7726) for blocking centrally by the mobile networks and have also added them to my phone's local blocklist. I suggest you do the same if you have the same issues with them. You could also report them to the ICO if you can be bothered.
If you look back over their reviews you will see others have reported this and yet it doesn't ever seem to get resolved, despite the company saying they will look into it. They are legally obliged under GDPR to provide a WORKING opt-out link, so they are in breach of UK law here.
2025年12月31日
自発的なレビュー
Galactic Fireworks からの回答
Hi Matt, we're really sorry about this and take it seriously. We'd like to investigate - could you email us at help@galacticfireworks.co.uk with your mobile number so we can check our system and ensure you're fully removed? We use a third-party SMS service and want to get to the bottom of why unsubscribes aren't working for you. Apologies for the frustration. - Galactic Fireworks
This comp do'ing well Great firewors.
2025年12月31日
Galactic Fireworks からの回答
Cheers David! Glad to hear you enjoyed them. Hope the fireworks lit up your celebration brilliantly! - Galactic Fireworks
Galactic Service
Faultless service! Website is easy to navigate through, placing order with ease.
Delivery was spot on! NYE spent with a splendid display!
Will order again!
2025年12月29日
Galactic Fireworks からの回答
Thanks so much Waren! Music to our ears - splendid display is exactly what we're after! We'll be here when you're ready to order again. Happy New Year! - Galactic Fireworks
HAPPY AS ALWAYS
I have been ordering my NYE firework for the last 4yrs with GF and never had any issues.
Promo prices are great and delivery was on time or even earlier as promised.
I could only wish that the standard delivery charge could be way cheaper than present price
Thank you and looking forward to order for NYE’27
2025年12月6日
Galactic Fireworks からの回答
Four years and counting - we love seeing you back! Thanks for the feedback on delivery too, always good to hear what matters to our customers. See you for NYE'27! - Galactic Fireworks
Great service
2025年12月7日
Galactic Fireworks からの回答
Thanks David - great service is what we aim for! Appreciate you taking the time to leave a review. Hope to see you again! - Galactic Fireworks
Excellent service
Regular updates on delivery everything i ordered worked perfectly will buy from Galactic again
2025年12月7日
Galactic Fireworks からの回答
Thanks Thomas! Regular updates, everything working perfectly - that's exactly what we aim for. Delighted you'll be back - see you at Galactic again! - Galactic Fireworks
Galactic Fireworks からの回答
Thanks Gary! Great service, great display, great price - love that triple combo! Appreciate the review and hope the display was spectacular. - Galactic Fireworks
Galactic Fireworks からの回答
Thanks so much! Nothing beats making sure the fireworks arrive in time for a birthday celebration. Hope your son had a brilliant display! - Galactic Fireworks
Galactic Fireworks からの回答
Wow, what a title Dave! Great company, fantastic products - that's our aim! Thanks for the brilliant review and loyal support. Here whenever you need us! - Galactic Fireworks
4 of the cakes that I purchased just…
4 of the cakes that I purchased just fizzled away on the floor.
Emailed Galactic Fireworks, however they didn’t reply !!!
2025年12月7日
Galactic Fireworks からの回答
Hi Chris, sorry to hear about this and apologies for the delayed reply - we were closed for the start of January but we're back in the office now and working through emails today, so we'll get back to you shortly. Issues like this are rare as everything is handmade, but the slightest problem during production can occasionally cause faults. We'll get it sorted for you. - Galactic Fireworks
Absolutely fantastic variety of…
Absolutely fantastic variety of fireworks within our box set we purchased
Prompt delivery also
Definetly use again
2025年12月7日
Galactic Fireworks からの回答
Thanks Chris! Our box sets are designed to give you a fantastic variety for a complete display. Glad the delivery was prompt too - see you next time! - Galactic Fireworks
Will definitely order here from now on
2025年12月7日
Galactic Fireworks からの回答
That's brilliant to hear - welcome to the Galactic family! Thanks for the review and look forward to lighting up your future celebrations. - Galactic Fireworks
Galactic Fireworks からの回答
Thank you so much Byron! We're delighted you've always had great service from us. Hope your displays have been fantastic! - The Galactic Fireworks Team
Galactic Fireworks からの回答
Thanks Paschalis! Brilliant is what we aim for! Hope your display lit up the night perfectly. - Galactic Fireworks
Fantastic experience
Fantastic experience, from now on, I'll buy only from them.
Everyone enjoyed,even the neighbors, were filming, I'll give more than 5 stars 🤩. I've tried more than one year different products and providers, this is by far the most satisfying one, price products, quality
2025年12月27日
Galactic Fireworks からの回答
Wow Adrian - neighbors filming is the ultimate compliment! So glad everyone enjoyed and that you found the best combo of price and quality. Thanks for choosing Galactic! - Galactic Fireworks
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