Garmz Factory レビュー 

691
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Second purchase and service/quality remains top. Full quality of item fully and honesty listed and delivery is fast. Ordered Monday and had the item Tuesday morning. Sizing guide is very helpful... もっと見る

5つ星のうち5の評価

Ho acquistato una giacca in perfette condizioni ad un prezzo fantastico piu' lo sconto offerto dal sito. Spedizione rapida e tracciabile. Mi trovo sempre bene con Garmzfactory!

5つ星のうち5の評価

Excellent products, great prices and superb customer service , original order didn't fit , sent back with no hassle whatsoever, also helped me with how to best size an item and advised what was in s... もっと見る

5つ星のうち5の評価

Had an issue with delivery but Garmz sorted that issue fast. The quality of the overshirt I bought is sublimeI and probably now a favourite in my collection. Will continue to buy from Garmz in the fut... もっと見る

企業情報

  1. 紳士衣料店
  2. ・
  3. ヴィンテージ クローズ専門店
  4. 衣料品店
  5. 古着店

Garmz Factory について

当該企業による記述

Shop New Arrivals

Shop Coats & Jackets

Shop Overshirts

Shop Hoodies & Jumpers

Read Blog

 

About Garmz Factory

Garmz Factory is a UK based e-commerce fashion company founded in 2020. We sell new & pre-loved mens designer clothing below RRP. Whether it's jackets, overshirts, sweatshirts or shorts, we've got items from past seasons you won't find anywhere else.

Our Mission

We aim to be the largest and most reliable supplier of authentic pre-loved designer wear. Our ethos is providing you with the best selection of luxury items, delivered as quickly as possible at the best price & always exactly as described.

Garmz Factory logo

連絡先

4.7

優良

TrustScore 5段階評価の4.5

691件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(691)

過去12か月のレビュー数: 59件

レビューを書く
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5つ星のうち5の評価

Great service top product

Had an issue with delivery but Garmz sorted that issue fast. The quality of the overshirt I bought is sublimeI and probably now a favourite in my collection. Will continue to buy from Garmz in the future.

2026年9月29日
5つ星のうち1の評価

Avoid. Stuck on "On its way" since August 10th with zero tracking or communication.

I placed an order (Order #6350) for replacement Stone Island badges on August 5th. On August 10th, the status was updated to "On its way," but no Royal Mail tracking number was provided. It has now been 4 days since that update, and the tracking remains completely blank.I have attempted to resolve this directly by emailing customer support and sending direct messages on WhatsApp, but my correspondence is being entirely ignored.It appears a shipping label was printed to make the order look fulfilled on the system, but the items have not actually been passed to the courier. It’s looks like I’ll be forced to escalate this as a formal dispute through my bank for non-delivery of goods.

Edit: Filed dispute/chargeback with Bank

UPDATE (15th August): Following my original review and bank dispute, the merchant finally messaged me on WhatsApp. Instead of providing the missing Royal Mail tracking number for an order placed on 5th August, he displayed an incredibly petulant and unprofessional tone. When confronted with the 10-day shipping delay, he tried to shift the blame, text projection, and arrogantly sent a petty text saying "Thought so." When I firmly reminded him that he still has not produced a single shred of tracking evidence, he flipped into a panic, spamming my phone with defensive essays asking "Why would I scam you" and bringing up his 5-star ratings. Pure childish drama. No real professional speaks to a customer like this. He completely admitted his failure to ship the items by refusing to provide a postal receipt. Avoid this bedroom operation at all costs

Don’t be surprised if they reply to this review with some nonsense like ‘This review is not indicative of our business or customer experience’

2026年8月5日
自発的なレビュー
Garmz Factory ロゴ

Garmz Factory からの回答

Hi, I have reviewed what you have written against everything we have already said to you and a lot of this doesn’t match up. Firstly, it looks like you’re using trustpilot to leave a review with a false name. Your badges were posted to you and a tracking email was sent. You then emailed us on a Friday at 22:45 demanding a response as to where your badges were. Before we could even respond, you had then started ringing up and saying you are opening a chargeback case. I explained to you that your email hadn’t been picked up due to it being out of our office hours. We work nine till five Monday to Friday as do most places, there is nobody in the office over the weekend to respond to any emails or queries and they are all responded to on the next working day. I tried to find a solution with yourself and you said no it doesn’t matter. I will just do a chargeback… keep your badges.

To this date I have no charge back from yourself and also you have not replied to multiple messages we have sent, instead you have resorted to leaving a review with a false name. Which makes me believe that what we said was true the badges were delayed by a couple of days and you have now received them hence the no contact and hence the no chargeback.

It is a shame that you’ve had to leave this review on our trustpilot, especially when we try to resolve this issue with you, but you wasn’t having any of it.

5つ星のうち5の評価

Stunning Jacket, Amazing Customer Service!

The folks who work at Garmz Factory are the best. I ordered a stunning jacket, that came in its original box. However because I am international they were having issues shipping it to me. Jack personally reached out to me to resolve the issue and got the package on the way. When the jacket arrived, it was exactly as described, and is a very unique piece for my collection. Thanks so much!

2026年6月23日
5つ星のうち5の評価

SPOT ON!!

Clothing spot on, well worth the money & great communication all the way!! Deffo will be coming back.

2026年6月17日
自発的なレビュー

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