GB Vehicle Leasing レビュー 

Quick response, great communications, friendly.

Well I order my brand new car and wot can I say fantastic service by all the staff and service is top notch quick easy no fuss

I picked this company up via Leasing.Com who were showing a decent deal for the car I was after. (a Hyundai). They responded very quickly and actually improved on the deal, which is always a great start. Tyler was dealing with my cases and was first class from start to finish. Very professional indeed. It wasn't all plain sailing though. My application needed to go to underwriting because I am newly retired (2 years) and don't get a monthly payslip which freaks out funders. I am in the best financial shape of my life, but they just can't fit people like me into their template. Anyway, I had to jump through the usual hoops (bank statements, pension and investment valuations and I even applied a letter from my wealth manager). This is where the stress started - GB leasing don't, at the moment, manage expectations at all well. You are left in the dark completely, not even knowing who all your information has gone to. No expectation of how long this could take etc. So, it gets very stressful very quickly. It all came out okay in the end and the car is getting delivered soon, but it left me feeling slightly demeaned, humiliated and that my integrity was being questioned. Whilst not GB Leasing's fault per sé, they do need, and have now committed, to being better at managing expectations on SLAs, being transparent about the funder and generally managing customer experience. This is the reason for the lost star. Not a reflection on Tyler who remained professional, personable and helpful throughout. The post sales admin team have been equally impressive too.

Paul Mondal was fantastic. He went above and beyond to ensure the lease went through. Highly recommended

Great service provided by Tyler. Very quick to email quotes and also knowledgeable about the vehicle I was enquiring about.
Order placed, now just waiting for my new car. A very smooth process

I gave details of the car I wanted and within a day the new car is ordered at a great price.
Quick response to emails and clear pricing.
Recommend highly.

I've leased 7 cars over the last 20 years through GB Vehicle Leasing. Knowing that Nathan will ensure that not only I get the best deal, but that the whole process will run smoothly is important. My latest car was proficiently handled by Eliza, she kept me up to date during the whole process and nothing was too much trouble. Leasing a car doesn't need to be stressful and GB Vehicle Leasing proves it!

Brilliant service and very good very quick communication

Excellent communications and customer support throughout from initial enquiry to confirmation of delivery data. Thanks to Chris and Eliza as they managed to get the dealer to bring the delivery date forward.

The deal was as smooth as silk, everything I could wish for. Chris. Smith was excellent throughout the process and a credit to the company.

Just the way we were treated no pressure

The support I received throughout the process was excellent, particularly from my contact Paul Mondol.

I have had problems with other companies but everything was easy and Tomi was great.

From the outset when requesting a quote and further information through to delivery of the vehicle every interaction with Chris and the team has been great.

We ordered a new vehicle for my mother and from application for the car through to delivery everything was concluded within 10 days.

Amazing service and would recommend them to anybody. They made the whole process so easy.

I was very pleased with the service from Toni-Jade. She was very helpful, and arranged a brilliant deal for me on my new car. 100% recommend.

Lots of updates once vehicle ordered, prompt replies to questions. Great price.
Delivery took a while but that’s not the fault of GB as car was built to order.

Cannot thank you enough, from start to finish you have all been amazing and my car is stunning!

Overall I found the experience with GB vehicle leasing very easy, Paul was helpful and easy to talk to and the admin team were also very helpful.

I dealt with Toni-Jade who was extremely polite, helpful and patient. Leasing a vehicle is a new experience for me and I was quite unsure about the process. Toni has guided me through with utmost professionalism

Exceptional service from start to finish provided by Paul Mondol at GB Vehicle Leasing. Extremely happy customer!