Je to moj uz druhy test . Odporucam! Clovek ziska prehlad o svojom zdravi a pri navsteve lekara vie byt konkretnejsi ak ma nejake potiaze. A doktor nemusi najprv skusat " co zaberie " ako je uz... もっと見る
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レビュアーのコメントを見てみましょう
Rezultati testa so prišli že 6. dan po odvzemu krvi. Bila sem zelo vesela, saj sem bila zelo neučakana in radovedna. Na srečo sem prejela same dobre rezultate. Zdaj imam do konca nosečnosti manj skrbi... もっと見る
企業が回答しました
Odlična izkušnja z GenePlanet! Všeč mi je znanstveni pristop k razumevanju telesa. Skupaj z ženo sva opravila genski test in rezultati so bili resnično koristni – pokazali so večino težav, ki jih de... もっと見る
企業が回答しました
Zadeva je sicer v redu, manjka le nek povzetek, da bi bolje razložili kaj dejansko celotna analiza pomeni zame. Recimo ker so določene zadeve slabe, ali je potrebno kaj narediti, kakšen dodaten pregl... もっと見る
企業が回答しました
企業情報
GenePlanet について
当該企業による記述
We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.
HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.
LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.
For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all
連絡先
Cesta na Poljane 24, 1210, Ljubljana, スロベニア
- +386 592 51111
- marketing@geneplanet.com
- www.geneplanet.com
4.3
優良
1543件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GenePlanet からの回答
Dear Igor
We’re sorry you’re dissatisfied with our services. Your feedback matters to us, and we’d like to understand what exactly you found confusing or misleading.
For all our products, we aim to state clearly what the test includes, what results it provides and how much it costs. If you felt the information wasn’t clear enough, we’d be glad to look into it.
Please contact us at support.sk@geneplanet.com. Our team will be happy to help and answer any questions you have.
Kind regards,
GenePlanet team
Viaceré diagnózy Váš test negoval a…
Viaceré diagnózy Váš test negoval a lekárom sú pritom potvrdené.
2026年10月14日
GenePlanet からの回答
Dear Annamária,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Jozko,
Thank you for your feedback. We checked your order, and your results have been available since 9 October.
If you have trouble accessing them or can’t find them, please contact us at support.en@geneplanet.com and our team will help you right away.
We’re also sorry that our emails felt like too much. You can unsubscribe from marketing emails at any time using the link at the bottom of each message, or let our support team know and they’ll update your preferences for you.
Kind regards,
GenePlanet team
GenePlanet からの回答
Dear Merton,
We’re sorry to hear that you feel this way. We understand that genetic testing can raise questions, and we’d like to know more about what led to your impression.
Our tests and reports are built on published scientific research, and we aim to be transparent about what each test can and cannot tell you. If something in your results or in the way the service was presented didn’t meet your expectations, we’d appreciate the chance to explain it or address your concerns directly.
Please contact us at support.en@geneplanet.com with your order number, and our team will be glad to help.
Kind regards,
GenePlanet team
GenePlanet からの回答
Dear Nika,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Sara,
We're happy to hear you were satisfied. We appreciate your feedback!
Best regards,
GenePlanet
Rozbor je síce rozsiahly
Rozbor je síce rozsiahly, ale pri tabuľkách "Analyzované gény a vaše výsledky" sú v stĺpci "Váš genotyp" písmená rôznych farieb. Farebné rozdelenie je v legende vysvetlené, ale jednotlivé písmená nie. Čo si mám predstaviť pod "Priaznivým genotypom G" A čo pod "Nepriaznivým genotypom G"? V popisoch niektoré texty sú ťažšie pochopitelné, lebo pôsobia ako výstup z generátora náhodných slov.
2026年10月9日
GenePlanet からの回答
Dear Miroslav
Thank you for sharing your feedback with us.
We appreciate your comments and understand that some parts of the report may be difficult to interpret. Your feedback is very valuable to us, as our goal is to ensure that our reports are clear, understandable, and user-friendly. We will share your comments with our team for further review and consideration.
If you need any additional clarification regarding your results or the information presented in the report, please feel free to contact us at support.sk@geneplanet.com. We will be more than happy to assist you and provide any further explanations you may need.
Kind regards,
The GenePlanet Team
Zelo v redu bom pa moral še kakno stvar…
Zelo v redu bom pa moral še kakno stvar preiskusiti.
2026年10月8日
GenePlanet からの回答
Dear Gregor,
We're happy to hear you were satisfied. We appreciate your feedback!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Suzana,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
Nothing new
I expected more, i received advices that are pretty common like: dont drink alcohol, move, avoid stress.. you can find that kind od advice everywhere. My disease predictions are such tjat, apart from the measures mentioned above, theres nothing else i can do about them. Result? Its nothing i didnt already know.
About MyAncestry - dont need DNA test to tell what is my hair colour, my eyes colour or blood type etc
2026年10月5日
GenePlanet からの回答
Dear Irena,
Thank you for your honest feedback. We understand that you expected more specific insights, and we’re sorry the results felt familiar rather than new.
You’re right that many recommendations, such as being physically active, limiting alcohol and managing stress, are well known. That’s because they are among the most effective, evidence-based ways to support long-term health. Your genetic results are meant to show which of these areas matter most for you personally, so you can prioritise them rather than trying to follow every piece of general advice at once.
Genetic predispositions are not a diagnosis, and they don’t mean a condition will develop. They can still be useful to share with your doctor, who can decide whether earlier or more frequent check-ups make sense for you.
If you’d like help understanding your results in more depth, please contact us at support.en@geneplanet.com. We’re happy to help.
Kind regards,
GenePlanet team
GenePlanet からの回答
Dear Kaja,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Tamara,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
Vse je bilo super.
2026年9月29日
GenePlanet からの回答
Dear Sara,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
The results came very fast(got tested…
The results came very fast(got tested on monday, had the results on following friday)
2026年10月2日
GenePlanet からの回答
Dear Nena,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
Fast test resaults
2026年9月29日
GenePlanet からの回答
Dear Tina,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Silvija,
Thank you for your feedback! We’re glad you had a positive experience with us. Thank you for choosing us!
Best regards,
GenePlanet
GenePlanet からの回答
Dear Matjaz,
Thank you for your kind feedback! We’re glad you had a positive experience with us. Thank you for your trust!
Best regards,
GenePlanet
Brzina takvog testa i detaljno odrađeno…
Brzina takvog testa i detaljno odrađeno iako neshvatljivo
2026年9月22日
GenePlanet からの回答
Dear Kristina,
Thank you for your feedback! We’re glad to hear that you were satisfied with the speed and thoroughness of the test. We also appreciate your note about the results being difficult to understand, as clear communication is very important to us.
Best,
GenePlanet
I still have not received the results…
I still have not received the results for my Premium Package, despite having received a confirmation email for my order.
I previously sent a reclamation email regarding this issue but have not received a response.
2026年9月24日
GenePlanet からの回答
Dear Stefan,
Thank you for your patience, and we sincerely apologise for the delay in unlocking your additional DNA insights.
We can confirm that additional reports have been available in your account since 5 October. Unfortunately, the activation took longer than expected due to a technical issue. We are very sorry that you had to wait longer than expected and that your previous email was not answered sooner.
We appreciate your understanding and hope you enjoy exploring your new insights.
Kind regards,
The GenePlanet Team
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