GDK UK レビュー 

I popped in for a quick bite but I left absolutely stuffed. They're currently running half price offer, can't go wrong with that. Team was friendly

I come here for my dinner when I’m at work and it’s always quick and very good quality. Staff are friendly and the food is sooo good! I would recommend

I am leaving this review following a severe incident regarding a complete failure to provide functional access and the discriminatory service I experienced at this restaurant. Their conduct represents a direct and unacceptable breach of the Equality Act 2010.

When I raised a formal complaint, the management team was blatantly dishonest and completely fabricated a claim that they had spoken to me at the time I faced the access issues. Furthermore, they have consistently failed to meet promised deadlines to resolve the matter. In order to secure evidence of their failings, I submitted a Subject Access Request for the relevant CCTV footage and internal investigation records.

Because of their continuous refusal to engage constructively, I issued a formal Letter Before Action to GDK International Limited. Their management has chosen to completely ignore this legal ultimatum.

Since they have failed to provide an accessible environment and have actively ignored pre action legal protocols, I am now forced to proceed with formal court litigation. I strongly advise anyone who requires functional access or expects basic adherence to consumer and equality laws to avoid this establishment entirely.

Cannot give zero. Stupidly used just cheat clay cold, inedible complained nothing.

GDK

Nah keep it 💯 shite

I've had bad experiences at a number of branches in London which makes it clear to me that those working for them aren't trained at all to fulfil the most basic needs. Customer service being non-existent, unable to get orders right, and one of the craziest things, if you pay by card and an item isn't available (despite showing otherwise if ordering online), they won't refund you.

I had an complaint outstanding for over two months due to constant issues after each visit. It took that amount of time for the head of operations, Mr Qadeer to response. He was completely ignorant to my concerns & did nothing to rectify them.

Also, the app makes things 10x worse - it just doesn't work, which is unacceptable in 2026. Just look at the reviews on the Play store.

Bottom line, avoid them!

Order delayed by 2 hours and still no sign of it. My lunch is over, spoke with Bedford branch and they basically said they don't care because it was ordered through just eat. Wow. Never ordering from them again.

New app refuses to accept my log in details. I have had to set up a new account. Terrible waste of time.

I am not sure about the negative reviews on here, as that has never been my experience - I have had GDK in both Havant and Winchester, and they have been exceptional! Tried a few items, typically the OG has been a firm favourite! Really quick table service, milkshakes are delicious, everything has always been spot on! Misha was our server last night, and was extremely pleasant!

I went into the Sutton Coldfield branch and got great food and service.
Found the service great and efficient with the food.
Great staff and great food
Would highly recommend visiting the Sutton Coldfield branch

As always great food and service.great staff always happy and talkative

I ordered a delivery from GDK Bournemouth this evening and was very disappointed with what I received.

When I opened the box, the portion size was extremely small, containing only a small amount of meat and a few chips. For the price paid, I do not feel this represented good value for money.

I have photos of the meal and was surprised that such a small portion was sent to a customer. As this was a delivery order, I only discovered the issue once the food arrived at home.

I have enjoyed GDK in the past, which makes this experience even more disappointing. I hope GDK will review its quality control and portion consistency to ensure customers receive the standard they expect.

Branch in Coventry,City centre The food is good and fresh,but the tables were terribly dirty, and when we asked the staff to clean them, we waited a long time. A girl came and sprayed some kind of solution on the table... keep in mind that there were small children sitting at the table! She wiped the table with a rag and didn't wipe off the dried sauce... so the table remained dirty, and the staff simply smeared everything all over it!

i visit gdk new street birmingham here is very nice og kebab amazing food staff is very good

Great staff working and amazing quality food

I visited **German Doner Kebab (GDK), located at 372 Bethnal Green Road, London E2 0AJ**, shortly after opening time, and the restaurant was very quiet. In fact, there were no other customers besides us. The atmosphere was calm, clean, and pleasant, which I appreciated.

My first interaction was with a member of staff who greeted us warmly and professionally, making us feel welcome. I asked whether cash payments were accepted, and she answered clearly and politely, "Yes, you can." Her response was professional, appropriate, and left me satisfied.

My second interaction occurred after receiving my food. Unfortunately, the meal was served very cold. When I raised the issue, I felt that the initial response was somewhat dismissive. At one point, it seemed to be suggested that the food may have become cold because I had started eating the fries first. While I understand that misunderstandings can happen, I did not feel that my concern about the temperature of the meal was fully acknowledged.

My third interaction left a more positive impression. I could see that the staff member was doing her best while balancing customer service responsibilities and management expectations. I politely asked whether she could pass my feedback on to the chef and management rather than having me escalate the matter myself. Without any hesitation or argument, she immediately made a sincere effort to help. I witnessed her promptly approach the chef and convey my message. The chef then stepped slightly forward in the kitchen where he could clearly see me.

Finally, I was informed that the chef would be happy to prepare and serve a fresh replacement meal. The chef appeared willing to address the issue and make things right.

Although I was disappointed that the food was initially served cold, I appreciated the genuine effort made by both the staff member and the chef to respond to my feedback and resolve the concern.

Overall, the atmosphere was excellent, and the staff demonstrated professionalism and a willingness to help. However, improvements in food quality control and serving temperature would significantly enhance the overall dining experience.

Visited Hempstead branch, food was super fresh and hot, highly recommend this branch

Cold wrap and very cold and dry fries.
Fries looks like they they been fried at least 1 day before

Extremely tasty and super fresh kebab.Last time I had a such a tasty kebab many years ago in Germany.
You can feel the fresh ingredients. I am always eating in and it's prepared quickly and served with a smile 😃

I am a regular customer and visit this GDK Gravesend location frequently with my colleagues because it is close to our workplace.

Today (6 June 2026), I ordered a quesadilla and waited for my food while watching the preparation area through the kitchen window. There were two staff members in the kitchen and one female staff member serving customers at the till.

I watched the staff member at the till handle customer payments, touch cards and the card machine, and then come over to finish my order. She cut my quesadilla and placed the pieces into the bag with her bare hands.

I did not see her wash or sanitise her hands before touching my food. I immediately asked, “How is it possible that you are touching my food after handling payments without washing your hands?”

I was shocked and disgusted by what I had just seen. For me, this is a basic food hygiene issue. As a result, I left without taking the food because I no longer felt comfortable eating it.

I have been a regular customer for a long time, which makes this experience particularly disappointing. I hope management takes food hygiene standards seriously and ensures staff follow proper hand-washing procedures before handling ready-to-eat food.