GESS Renewables レビュー 

26
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really nice people to deal with although there were some minor solar panel connection problems which could have been dealt with more quickly. Fraser and his fellow electricians did a really neat ins... もっと見る

5つ星のうち1の評価

Despite the installation going more or less to plan, since then their service has dropped off a cliff. It took over a month for snagging to be completed and two months later there has been no handover... もっと見る

5つ星のうち5の評価

I have used GESS on 2 occasions now. Initially in 2017 to install solar panels and a powerwall 2, and most recently another powerwall 2 and a new gateway system that now allows me to charge the power... もっと見る

企業が回答しました

5つ星のうち5の評価

The Tesla Powerwall 2 was very professionally installed by GESS and has been running since May faultlessly. The gateway is completely silent and the switch overs to and from the battery are unnoticeab... もっと見る

企業が回答しました

企業情報

当該企業による記述

Gess formed in 2012 and has provided all types of renewable solutions, working alongside some household names in the industry, from Tesla to Enphase and many others. We can offer a complete solution to your property in the most professional manner from the sales process to the installation. We work by your side to deliver a high quality experience. Gess have gained many awards over the years, becoming premium partners with Tesla and many more. Client satisfaction is our aim!


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4.1

ほぼ満足

TrustScore 5段階評価の4

26件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(26)

過去12か月のレビュー数: 7件

レビューを書く
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5つ星のうち5の評価

Excellent customer service

When i have called up, wether it is for advice or problems they offer a great service, it is reassuring to know they are monitoring my system 24/7 to check for problems and identifying them before i need to call.

2024年10月11日
自発的なレビュー
GESS Renewables ロゴ

GESS Renewables からの回答

Good Morning Peter,

Thanks for taking the time to leave us a review! We're glad to have been able to help on this occasion and if you need anything else, you know where we are!
Thanks for choosing GESS!

5つ星のうち5の評価

Had a great experience with Gess

Had a great experience with Gess, installation for my solar and Tesla battery went smoothly, and scaffolding taken down as fast as it went up. Also recommended my family to have solar and they have since had their installation too.

2023年10月21日
自発的なレビュー
GESS Renewables ロゴ

GESS Renewables からの回答

Good Morning Sandra,
Thanks for taking the time to leave us a review! We are glad we could help you go green!
Thanks for choosing GESS!

5つ星のうち5の評価

The Tesla Powerwall 2

The Tesla Powerwall 2 was very professionally installed by GESS and has been running since May faultlessly. The gateway is completely silent and the switch overs to and from the battery are unnoticeable. The whole system works perfectly and is easy to see on my iPhone exactly what is happening. Would highly recommend.

2024年10月11日
自発的なレビュー
GESS Renewables ロゴ

GESS Renewables からの回答

Good Morning King of Bromley,

Thanks for taking the time to leave us a review! We are glad your Tesla is doing everything and more than you had hoped!
Thanks for choosing GESS!

5つ星のうち5の評価

Friendly and trustworthy

Gess Renewables installed solar panels for me, and a battery a year later. They were friendly and easy to deal with and have been very helpful in following up any issues. I was glad to have found them, because they gave me far better advice than some other installers I contacted, and they are a genuine and trustworthy company.

2024年10月1日
自発的なレビュー
GESS Renewables ロゴ

GESS Renewables からの回答

Good morning LoLo,
Thanks for taking the time to leave us a review! We are glad that we could help you go Green!
Thanks for choosing GESS!

5つ星のうち5の評価

First Class Service

We have had a Solar PV system plus a Tesla Powerwall installed by Gess. I can’t fault the service that we have received throughout the purchase experience. From initial informal conversations at the warehouse, the site appraisal followed by the installation of both aspects of the project, we were treated in a friendly and professional manner throughout. The engineers, on both visits, took away all of the rubbish and swept up after they had completed their respective installations. Very happy with the service and would be pleased to recommend them to friends and family.

2023年11月23日
自発的なレビュー
GESS Renewables ロゴ

GESS Renewables からの回答

Good Morning David,

Thank you for taking the time to leave us a review! We are glad that throughout your project we could help and get you a system that works as you'd hoped!
Thanks for choosing GESS!

5つ星のうち2の評価

Poor communication, faulty product, scaffolding left behind blocking access to our bike storage....

About 6 months after placing an order for solar panels + battery with barely any ongoing updates on timing.....we recently finally had the panels installed by a couple of nice technicians. Still no news on when the battery will arrive though. Not even an ETA. Unfortunately a technical fault was also reported the day the panels got installed (I guess the may not have checked it before leaving?) and after reporting it to the firm multiple times they finally confirmed it would require another visit scheduled for approx. 1 month after the original installation. I guess that can happen and they are very busy, but the problem is that they in the meantime are refusing to remove the scaffolding, which is currently blocking access to our bike storage. Most recently they have stopped replying to our requests for updates. Just ignoring us even though we have explained that we were never informed that they would block access to our main means of transportation (live in central London). Most solar installation companies are probably not easy to deal with as this is a bit of a "cowboy market"and GESS might not be an exception. Should probably have gone with Octopus or another established supplier with a strong focus on customer service.

2023年2月27日
自発的なレビュー

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