My onboarding with Giant was smooth from start to finish. The process was clear and straightforward, and I always knew what the next step was. Nazmul was particularly helpful throughout. He was respon... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I left Giant some time ago and needed documents for tax. Hayley Paulyn was really helpful and extremely patient with me initially giving her the wrong email address! Documents received promptly.
A huge thank you to Hayley Paulyn from Giant Group. She was extremely efficient, professional, and quick to respond to everything I needed. What stood out the most was how well she listened and took t... もっと見る
企業が回答しました
Eleanor Downey was extremely helpful in assisting with an issue that I had been struggling with getting information about. It was straight to the point, super polite and just what I needed to feel rea... もっと見る
企業情報
当該企業による記述
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
連絡先
Fourth Floor 90 High Holborn, WC1V 6LJ, London, 英国
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4.8
優良
4160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hassle free service and very responsive
2026年9月30日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear you found our service hassle-free and responsive. We really appreciate you taking the time to share your experience.
Jennifer Gordon is amazing and super…
Jennifer Gordon is amazing and super helpful. I always get an immediate response to any issues i'm having - and the response is always with a solution. Makes my role so much more easier knowing I have someone on hand as efficient, professional and friendly as her. If only all suppliers on the ASL had a 'Jennifer Gordon'....
2026年9月30日
自発的なレビュー
Giant Group からの回答
Hi Gareth! thank you for the review and will pass on your wonderful comments to Jen! Glad she has been to helpful
question about remaining holiday
Eleanor Downey solved my question right away. As my contract position is coming to an end for a permanent roll, I asked what happens to my outstanding holiday hours, and the answer is what I was hoping for :).
I have to say, each time I've had a question or an issue, "Giant Group" are always helpful and I always get an answer and sorted out my issues. They always do a good job :) its been a pleasure having to deal with them.
2026年9月30日
自発的なレビュー
Giant Group からの回答
Thank you for such a wonderful review! We’re delighted to hear that Eleanor was able to resolve your query promptly and that you’ve consistently found our team helpful and responsive. We truly appreciate your kind words and wish you all the best in your permanent role!
The company has been so helpful to me…
The company has been so helpful to me especially the staff member Nazmul Ahmed. They have provided me with the right information so that I can carry on with my application/account. I appreciate his help. The customer service is excellent. The service is very good.
2026年9月30日
自発的なレビュー
Giant Group からの回答
Thank you for your wonderful feedback! We’re delighted to hear that Nazmul was able to provide the guidance and support you needed. We truly appreciate your kind words about our customer service and your experience with Giant.
Clear instrcutions and support…
Clear instrcutions and support throughout the process
2026年9月30日
自発的なレビュー
Giant Group からの回答
Thank you for your feedback! We’re pleased to hear that you found our instructions clear and received helpful support throughout the process. We truly appreciate you taking the time to share your experience.
Nazmul was really helpful during the…
Nazmul was really helpful during the onboarding process, simple and easy!
2026年9月11日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear that Nazmul made your onboarding process simple and easy. We truly appreciate you taking the time to share your experience.
Been with Giant for nearly a year
Been with Giant for nearly a year. Always been able to contact someone to sort out any issues.
Rana has always been very helpful
Been paid on time and pension has been paid as per schedule .
The only reason not for 5 Stars is the extra cost of paying into a personal pension I think is a bit too much .
Overall no problems
2026年9月29日
自発的なレビュー
Giant Group からの回答
Hi Anthony, thank you for taking the time to leave your review, we will pass your comments on to Rana, have a nice evening
I've recently joined them and the…
I've recently joined them and the onboarding was relatively easy. Nazmul was particularly helpful to me. Thanks indeed!
2026年8月28日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear that you found the onboarding process easy and that Nazmul was particularly helpful. We truly appreciate you taking the time to share your experience.
Worked with Giant for 4 years and…
Worked with Giant for 4 years and experience was great - always quick to respond to any queries and pay always on time
Would highly recommend
2026年9月29日
自発的なレビュー
Giant Group からの回答
Thank you for your continued support over the past four years! We’re delighted to hear you’ve had such a positive experience with Giant, particularly with our responsive service and reliable payments. We truly appreciate your recommendation.
Very professional and responsive…
Very professional and responsive experience provided by all with whom I had the pleasure to engage with.
2026年9月29日
自発的なレビュー
Giant Group からの回答
Thank you for your wonderful feedback! We’re delighted to hear you had a professional and responsive experience with our team. We truly appreciate you taking the time to share your experience.
I had a great onboarding experience…
I had a great onboarding experience with Nazmul Ahmed, who was very responsive and helpful.
2026年9月8日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear you had a great onboarding experience with Nazmul. We truly appreciate you taking the time to share your experience.
Andrei was very helpful and friendly…
Andrei was very helpful and friendly with helping me with my request to make a couple of amendments on my account and explain these changes. Many thanks
2026年9月23日
自発的なレビュー
Giant Group からの回答
Hi Gavin, thanks for the review, will pass this on to Andrei and really pleased how helpful he has been
Excellent customer care …
Very responsive keen to help and professional in approach.
Explained everything very well and patient
2026年9月25日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear you found our service responsive, professional, and helpful. We truly appreciate your review.
Nazmul provided excellent service and…
Nazmul provided excellent service and comms- smooth onboarding
2026年9月28日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear that Nazmul provided excellent service and communication, making your onboarding experience smooth and seamless. We truly appreciate your review.
Cyrene Robles was a great help with my…
Cyrene Robles was a great help with my Query/issue I had
2026年9月24日
自発的なレビュー
Giant Group からの回答
Thank you so much for your kind feedback! We’re delighted to hear that Cyrene Robles was able to help resolve your query and provide you with a great experience. We’ll be sure to pass your lovely comments on to Cyrene!
Thank you for taking the time to leave us a review.
Promptness in resolving issues
Promptness in resolving issues. The courtesy afforded while the issue is being resolved is unrivaled.
2026年7月15日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear that our team was prompt in resolving your issue and provided a courteous and supportive experience throughout. We truly appreciate you taking the time to share your experience.
Andrei was very helpful with my query…
Andrei was very helpful with my query in a very professional and timely fashion.
2026年9月24日
自発的なレビュー
Giant Group からの回答
Hi Idris, so good to hear how helpful Andrei has been! Thank you for the review
Sabahat Razaq was my point of contact…
Sabahat Razaq was my point of contact for my onboarding and everything went smoothly
2026年9月2日
自発的なレビュー
Giant Group からの回答
Thank you for your kind feedback! We’re delighted to hear that your onboarding went smoothly and that Sabahat was able to provide great support throughout the process. We truly appreciate you taking the time to share your experience.
If needed any help they were quick to…
If needed any help they were quick to reply. And always kept me up to date with what was needed for me to complete . David Cole
2026年9月23日
自発的なレビュー
Giant Group からの回答
Thank you for your positive feedback! We really appreciate you taking the time to share your experience with us.
Was short and concise.
2026年9月23日
自発的なレビュー
Giant Group からの回答
Thank you for your feedback! We’re glad you found the experience clear, concise, and straightforward. We really appreciate you taking the time to share your review.
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