Glenton Holidays レビュヌ 

276
•
TrustScore 5段階評䟡の4.5

4.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

All staff great! Host Celia, driver, Darren, courier, Roberta on Cotswolds excursion & all hotel staff. All very friendly, knowledgeable and well organised. Interesting days out to Oxford, Stratford... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

This was a good tour well organised The hotel in Kingussie was very good Food was good and accommodation excellent The coach was clean and comfortable The only downside of the holiday was the d... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Simon was very helpful ,lots of information about the excursions . The hotel was lovely great food choices especially for me as i have a few allergies . Room was clean, iron and ironing board... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Everything, it was a fantastic holiday & company, everything about the trip. Moira our hostess & Darren our Driver made it . They were super & so helpful & good fun to be with! Looking at doing anothe... もっず芋る

䌁業が回答したした

䌁業情報

  1. ツアヌ オペレヌタヌ

圓該䌁業による蚘述

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

圓該䌁業による蚘述

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

276件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(276)

過去12か月のレビュヌ数: 98ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Booked a Select holiday but did not get


Booked a Select holiday but did not get Select coach going to Ireland was a long journey and the seats started to feel uncomfortable. Hotel and staff were lovely but did not like that we were all herded into a separate room for meals it was not a very nice or comfortable room and felt like we weren’t good enough to be seated in a proper dining room. Food was good and plentiful and appreciated that they catered for Coeliacs. Driver was great and made our holiday.

2024幎9月23日
5぀星のうち4の評䟡

Irish lakeland

Lovely driver
Great hotel with excellent food and good facilities .Beautiful setting

2024幎9月23日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your feedback. It is great to hear that you enjoyed your holiday.

We look forward to welcoming you on board again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

Ireland trip with Glenton ,leaves us all smiling

Just returned from yet another superb holiday with Glenton,this time it was the Irish Lakeland and Dublin tour.
From pick up to drop off everything was perfect,the coach spacious,the Bloomfield house hotel, first class with a great selection of quality food,the room lovely and clean and the staff all very friendly.
Away from the hotel,the tours to Strokestown,Galway and Dublin(which included a very informative on coach guided tour) were all excellent,unfortunately the weather in Dublin was rather wet but it gave us a chance to enjoy the Irish pub atmosphere and a wee tipple!
Finally,just a big thanks to our driver Graeme for playing his part in making this a great trip with his friendly,cheerful and helpful manner.
Overall,good value for money.

2024幎9月26日
自発的なレビュヌ
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you so much for taking the time to give your feedback. We are delighted that you enjoyed your holiday with us and your comments have been shared with the team.

We look forward to seeing you on board again soon.

Thanks again
Glenton Customer Service Team

5぀星のうち5の評䟡

Lovely holiday to Ireland

Lovely holiday, superb friendly driver, good hotel and fantastic food.
Only down side was journey too long to be sitting in one place for this length of time.

2024幎9月29日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for sharing your feedback.

It is great to hear that you enjoyed your holiday and we have passed your comments on to our team.

Many thanks and we hope to see you again soon!
Glenton Customer Service Team

5぀星のうち5の評䟡

Travelling with my elderly mother

Travelling with my elderly mother. Ideal in all ways. She is asking when she can go again.

2024幎9月21日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your feedback. It is great to hear that you are your mother enjoyed your trip with Glenton.

We look forward to welcoming you back on board again soon.

Many thanks
Glenton Holidays

5぀星のうち5の評䟡

Fantastic holiday we'll organised,hotel


Fantastic holiday we'll organised,hotel and food was good,driver was excellent

2024幎9月23日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for taking the time to review your recent break with Glenton.

It is great to hear that you enjoyed your holiday and we hope to see you again soon!

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

Norwich holiday

Just back from Norwich. Lovely hotel. Coach had so much leg room so excellent journey. Our driver Graeme was excellent. An all round enjoyable holiday 10/10. Would highly recommend Glentons

2024幎10月14日
自発的なレビュヌ
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for taking the time to let us know about your holiday.

We are delighted that you enjoyed your break and have passed your comments about driver Graeme back to the Management Team.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

5぀星のうち5の評䟡

THE HOLIDAY DELIVERED EXACTLY WHAT WAS LISTED IN YOUR LITERATURE

FROM PICK UP AT HOME EVERY STEP WAS OF A HIGH STANDARD. COACH,HOTEL,TOURS,RETURN JOURNEY. THE HOTEL WAS WELL ABOVE THE STANDARD YOU WOULD EXPECT FOR THE COST OF THE HOLIDAY. WELL DONE WE WOULD NOT HESITATE TO USE YOUR SHORT BREAKS AGAIN.

2024幎9月9日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for taking the time to give us your feedback on your recent holiday. We are delighted that you enjoyed it.

We look forward to welcoming you on board again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

super hotel.good trips out.excellent


super hotel.good trips out.excellent driver.good company

2024幎9月16日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you so much for your feedback. It is great to hear that you enjoyed your holiday.

We look forward to seeing you on board again soon.

Kind regards
Glenton Customer Service Team

5぀星のうち4の評䟡

Enjoyable holiday

What made this holiday for me was our host Moira. Very attentive and always looking after us making sure our holiday was going well and organising our days. What would have been good was hotel to issue us with a map of area when we checked in. Also did not see much information on areas we could discover on our own had to go to tourist information centre for this. Was first solo holiday and I was very apprehensive about it. However as I have said our host Moira put me at ease.

2024幎8月22日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your review. It is great to hear that you enjoyed your holiday. Moira will be deligthed with your comments.

We look forwar to seeing you again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

Can't praise this holiday anaugh

Can't praise this holiday anaugh. The hole holiday was fantastic. It was a great experience. All the other holiday members were just great . And a special mention must go to Moira , she made sure everyone got a great holiday.

2024幎8月20日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Many thanks for your feedback, it is great to hear that you enjoyed your holiday. Moira will be delighted!

We hope to see you again soon!

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

We had a lovely 5 days away


We had a lovely 5 days away Southport/Liverpool coach driver very helpful and hotel and food very nice .

2024幎8月19日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your feedback. We are delighted that you enjoyed your break.

We look forward to welcoming you on board again soon.

Many Thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

Hotel was top notch

Hotel was top notch, driver Chris was a good steady driver and very accommodating.

2024幎8月25日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your lovely feedback. Your comments have been passed back to the team.

We hope to see you again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

Hassle free holiday

Everything was well organised, Moira our host was brilliant, the hotel was nice, and I enjoyed the trips we had. Our group all got on very well, they were a great bunch of people, I thoroughly enjoyed my holiday

2024幎8月22日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your review.

It is great to hear that you enjoyed your holiday to Italy. Moira will be delighted!

We hope to see you again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち5の評䟡

This holiday was wonderful.

This holiday was wonderful. Alan, the driver was entertaining, kind,polite and very helpful. The hotel was excellent as it was in the middle of Newcastle, the food was excellent, the rooms lovely and clean and the bed was comfortable. The bathroom was clean, tidy and modern.
The first outing was to Alnwick Castle. We had glorious weather; the castle was wonderful. The gardens and fountain and water features was stunning and I loved The Poison Garden. We had time for a walk around the town of Alnwick. Lovely little market town.
Second outing was to Morpeth. Another lovely market town with plenty of places to get a bit to eat.
Last outing was to Lindesfarne. What a lovely run in the coach as the sun was shining and the countryside was amazing. The walk to and around the castle was nice and we had plenty of time to explore the town of Lindesfarne.
That afternoon we went to Seahouses which was yet again a lovely seaside village.
Fantastic holiday, friendly people on the coach and I think a great time was had by everyone.
Excellent holiday. Can't recommend Glenton Holidays enough.
Great customer service from Glenton too.

2024幎8月19日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for taking the time to give us your feedback. It is great to hear that you enjoyed your holiday.

Your comments have been passed back to the management team.

We hope to welcome you on board again soon!

Many thanks
Glenton Customer Service Team

5぀星のうち4の評䟡

Southport/Liverpool trip

Comfortable Coach, driver very friendly and amenable though he couldn't find the pick up point initially.
Excursions were very good and well organised [except the trip to Chorley market as we went on a day it wasn't open, big disappointment.]
The hotel was good including the food.
Made some friends in the course of the trip which was nice.

2024幎8月19日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your feedback.

We are delighted that you enjoyed your holiday and have passed your comments about the market back to the product team.

We hope to see you on board again soon.

Many thanks
Glenton Customer Service Team

5぀星のうち1の評䟡

What a joke with unsafe practace!

This is a review for my parents who had a nightmare with Glenton Holidays.

1: Taxi arrived on time to pick them up, only to find no room for their case and fathers zimmer frame. Glenton knew he was taking this, so should of sent a bigger taxi. Waited twenty minutes for another taxi to arrive.

2:Booked holiday as they would be on bus last and dropped off first. Did not happen!
3: As the design of the coaches having STEEP stairs to the toilet, more stops needed as some people cannot managed these steps and need to go to the loo!

4:Booked a room with walk in shower, as father has a disability. Did not get this and ended getting a room with a bath and had to step over this! Glenton refunded the room price after we complained. Hotel was nice with good food by the way!

5: Case was left behind at the hotel and were told they had to wait a week to get it back by the very rude driver. Glenton arrange the case to be delivery two days later after we compained! Driver was seen letting non Glenton staff loading the cases on the coach. Strange? Driver decided to go back a different route dropping off my parents last at Hamilton.

Now this one worries me greatly, driver dropper off passengers on a BUSY DUAL CARRAGEWAY. I would not except that happening to my parents and i will be contacting the Health & Safety Exec to questing this very dangerous practace.

6: Taxi did not turn up at Hamilton to pick my parents up, after waiting over an hour in the cold, they had to arrange a taxi home at a cost of £38.

So, if your thinking of going on a trip with Glent, you have been warned. My parens have traveled with them for years, spending thousands of pounds and will not be returning to Glentons.

There was one Lady in the office calledElaine, I think. She was amazing help and a true asset to this company. Maybe promote her to Manager, as she is that good!

After my complaint, Glenton offered a £30 refund for the wrong room. Thats good! Then the insut came, by offering them a £40 voucher off the next holiday. Because of the perthetic offer, they will never be back with Glenton!

2024幎9月16日
自発的なレビュヌ
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for taking the time and trouble to post a review regarding your parent’s holiday.

With regard to your father’s zimmer frame, you are correct that we were aware he was taking this walking aid, and this was detailed on the paperwork sent to the taxi company. I am sorry they overlooked this information, but I’m glad that the issue was soon rectified.

As regards the route taken by your driver, this is at his discretion once he has considered road conditions, closures, roadworks etc.

Moving on to your point about the steps down to the coach’s onboard WC, these steps are standard in most, if not all, modern coaches, and are just like the steps used to board the coach.

I am pleased that your parents rated the hotel as nice with good food. As regards the style of guestroom they requested, I note your parents paid a supplement for a particular type but were allocated the wrong room. We are very sorry for this uncharacteristic error, and we have, of course, refunded this supplement and offered a holiday voucher as a gesture of goodwill.

Referring to your point concerning “non Glenton staff” loading luggage onto the coach for the return journey, these were hotel porters. It is unfortunate that your parent’s suitcase was left behind, but we were advised this was due to it not having a luggage label. However, we immediately arranged for the suitcase to be couriered to you.

As regards where passengers were dropped off, your parents disembarked at Hamilton Bus Station. We dispute your claim that passengers were dropped off in a dangerous location.

Finally, with reference to your parent’s taxi not being there when they got off the coach, we advise on travel tickets to telephone our 24/7 operations number for assistance with transport. Unfortunately, we did not receive any call from your parents.

Thanks again for your feedback about your parent’s holiday.

Glenton Customer Service Team

5぀星のうち5の評䟡

The coach driver was very knowledgeable


The coach driver was very knowledgeable the hotel was very nice.but food was Luke warm on the buffet

2024幎8月12日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Many thanks for your feedback. We are delighted that you enjoyed your holiday and have fed you comments on the food back to the hotel.

We hope to see you again very soon.

Thanks again
Glenton Holidays Customer Service Team

5぀星のうち5の評䟡

I,m disabled so home pick up is
good

I,m disabled so home pick up is good.Hotels excellent
and fellow passengers and driver very friendly and helpful.

2024幎8月16日
Glenton Holidays ロゎ

Glenton Holidays からの回答

Thank you for your feedback, we are delighted that you enjoyed your holiday.

We hope to see you again very soon!

Many thanks
Glenton Holidays Customer Service Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報